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SureCritic / Hyundai Dealer / McGrath City Hyundai / EDDY VELLEGA
EV

EDDY VELLEGA

McGrath City Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(723 reviews)
73

Reviews of EDDY VELLEGA

HM
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Harace M.
Riverdale, IL
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Thank God for Eddie Villega is the best Service Writers yoiu guys have on staff.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/19/2020 02:58 PM

Hello Harace, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ed
Great service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/14/2020 09:15 AM

Hello Ronald, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
EV
EDDY VELLEGA
JM
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James M.
Chicago, IL
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All the people that work at McGrath are always helpful and ready to take care of me
Ed Vellega has helped me whenever I bring my care in for service. We are like old friends as my Azura is 11 years old.
Ed always tells me what I need to keep my car in good running order and I follow his advice and I do not have to wait too
long for the job to be completed.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/12/2020 01:41 PM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
EV
EDDY VELLEGA
HS
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Hector S.
Chicago, IL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
greatI
Great service from the manager on down to its emlpyees...
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/09/2020 04:48 PM

Hello Hector, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
EV
EDDY VELLEGA
SW
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Shanetta W.
Chicago, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
End of warranty check up
I received great customer service.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/09/2020 02:31 PM

Hello Shanetta, 
Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
EV
EDDY VELLEGA
JV
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Jossmar V.
Chicago, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They went above and beyond to make sure my service experience went well. Will be coming back for my next service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/09/2020 10:26 AM

Hello Jossmar, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
EV
EDDY VELLEGA
JS
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Josephine S.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service.. Ed explains everything
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/06/2020 10:42 AM

Hello Josephine, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
The people there are very nice.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/03/2020 12:25 PM

Hello Apriele, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
EV
EDDY VELLEGA
RR
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Ronald R.
Chicago, IL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
4 words!!! Ed Valenga service manager
Ed Valenga, is the greatest.
His customer service is outstanding.
More employees should be like him.
Dr. Ron Rufo
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/25/2020 07:13 AM

Hello Ronald, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
RJ
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Ronald J.
Chicago, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ed the guy deserves me is great.
The price I pay for fuel injector cleaning and antifreeze change with little pricey. I could probably get it cheaper somewhere else.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/18/2020 04:20 PM

Hello Ronald, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
HM
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Harace M.
Riverdale, IL
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Ed Vilega is the Best Service Writer you have there. He is Consistented, an Accurate about my car, very Knowledgeable and he listen an he always solves the problem. He looks at all possibilities in helping you and he cares about the Customer and he always makes me feel right at home. I love McGrath's Hyundai DEALERSHIP because of Ed Vilega. You guys need to know who you have working for you. Ed is a Diamond in the Ruff. Ed deserves a RAISE & A PROMOTION.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/17/2020 04:28 PM

Hello Harace, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
CB
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Chester B.
Chicago, IL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Feb. 13 2020
Staff always attentive to the situation and work done right
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/17/2020 01:03 PM

Hello Chester, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
ML
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Mario L.
Chicago, IL
2017 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Explained earlier
Explained earlier
Not Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/07/2020 10:57 AM

Hello Mario, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
SM
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Sergio M.
Antioch, IL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Real Friendly service, and service reps that care
One of the service advisors put our car seat in and out without me asking which was amazing totally went out of his way! Ed vallega always helping with a smile and has been the best manager I’ve have encountered in the car business. Very friendly always trying to help.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/05/2020 07:03 PM

Hello Sergio, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Excellent care and timely visit
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/05/2020 06:41 AM

Hello


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
JO
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Judy O.
Chicago, IL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Eddy V in service went above and beyond to help us. Kept us updated weekly on our vehicle. McGrath Hyundai should be proud to have somebody like that working for them.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/04/2020 01:50 PM

Hello Judy, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Ed in the service department was great. He is very knowledgeable, he knew exactly what I needed and made me feel like a very welcome customer. He is the reason I will be returning.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 01/31/2020 10:48 AM

Hello Frank, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

Employees worked with
EV
EDDY VELLEGA
HR
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Herman R.
Elmwood Park, IL
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Great service as always.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 01/28/2020 11:43 AM

Hello Herman, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

Employees worked with
EV
EDDY VELLEGA
MF
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Marlo F.
Chicago, IL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The service manager was honest and straight forward
Definitely take my car back very upfront and honest and went over everything with me
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 01/23/2020 03:26 PM

Hello Mario, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Oak Park, IL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenience
Prompt service, done on time.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 01/23/2020 02:35 PM

Hello James, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com


773-804-5052 Ext. 8908

Employees worked with
EV
EDDY VELLEGA
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