EV

EDDY VELLEGA

McGrath City Hyundai

Overall Rating

4.7

(723 reviews)

73

Reviews of EDDY VELLEGA

SS

Sherry S.

Chicago, IL

2016 Hyundai Sonata

07/29/2020

Service Type: Maintenance

Verified Customer

Category: Service

Na

Na

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 07/29/2020 06:14 AM

Hello Sherry,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com

Employees worked with

FF

Frank F.

Chicago, IL

2017 Hyundai Tucson

07/28/2020

Service Type: Maintenance

Verified Customer

Category: Service

Excellent service

Ed in the service department is the reason I keep returning if my Tucson needs service. He is extremely knowledgeable and always makes sure my vehicle is cared for properly and in as timely a manner as possible. I always have a great experience when he is taking care of me.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 07/28/2020 02:10 PM

Hello Frank,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com

Employees worked with

Verified Customer

Chicago, IL

2015 Hyundai Sonata Hybrid

07/25/2020

Service Type: Maintenance

Verified Customer

Category: Service

The staff is great and super professional.

I like that the mechanics do not recommend unnecessary services.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 07/27/2020 08:21 AM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

TW

Tara W.

Berwyn, IL

2009 Hyundai Sonata

07/17/2020

Service Type: Maintenance

Verified Customer

Category: Service

Consistent Service

Consistent service!

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 07/17/2020 09:32 AM

Hello Tara,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

WG

Wesley G.

Chicago, IL

2017 Hyundai Elantra

07/07/2020

Service Type: Repair

Verified Customer

Category: Service

The staff make you feel welcome

I have had purchase 3 cars from them and they make me feel welcome every time I come in. They staff are always smiling and some will remember your name. They make me feel like family

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 07/07/2020 08:50 AM

Hello Wesley,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

Verified Customer

Bonita Springs, FL

2020 Hyundai Santa Fe

07/01/2020

Service Type: Maintenance

Verified Customer

Category: Service

Great service

Service received in a timely manner

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 07/01/2020 12:37 PM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

HR

Herman R.

Elmwood Park, IL

2008 Hyundai Accent

06/22/2020

Service Type: Maintenance

Verified Customer

Category: Service

Maintenance

Always timely and excellent work. Ed always gets me in and out with hasdle.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 06/23/2020 05:16 AM

Hello Herman

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Christopher H., BDC Director from McGrath City Hyundai responded on 06/23/2020 05:17 AM

Hello Herman,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

HM

Harace M.

Chicago, IL

2016 Hyundai Sonata Hybrid

06/22/2020

Service Type: Maintenance

Verified Customer

Category: Service

Service Writer

Eddie is the Greatest Service Writer that you guys have an he deserve a Raise or a PROMOTION. Please Consider it because you don't know who you have there. Eddie is a Diamond in the Ruff.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 06/22/2020 06:50 PM

Hello Harace,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

Verified Customer

Chicago, IL

2008 Hyundai Santa Fe

06/15/2020

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Service

Good service and personal attention!

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 06/15/2020 10:28 AM

Hello,

My name is Christopher, Service Director here at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-692-1339. I look forward to speaking with you soon.

Respectfully,

Chris Capparelli
Service Director
McGrath City Hyundai
ccapparelli@mcgrathcity.com

Employees worked with

JM

Jose M.

Chicago, IL

2018 Hyundai Elantra

05/23/2020

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

I bought my car here and have been servicing it there as well. They are very professional and nice.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 05/23/2020 02:43 PM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

SF

Sharon F.

Chicago, IL

2018 Hyundai Santa Fe Sport

05/21/2020

Service Type: Maintenance

Verified Customer

Category: Service

Taken care of

Eddie in the service department took special care of my car and kept me in the loop every step of the way

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 05/21/2020 02:38 PM

Hello Sharon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

DZ

Dragan Z.

Chicago, IL

2013 Hyundai Sonata

05/20/2020

Service Type: Maintenance

Verified Customer

Category: Service

The best mechanics!

Anytime time I had issue with the car Ed Vellega and his technicians where there to take care of me with great service and on-time .I will definitely highly recommend him to my friends!!

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 05/20/2020 06:17 AM

Hello Dragan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

CN

Claudia N.

Chicago, IL

2011 Hyundai Elantra

05/16/2020

Service Type: Maintenance

Verified Customer

Category: Service

The service Eddy great honest man I will never leave Hynudi

Great as always I take my car in for all its need a from tires to battery ECT oil change s

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 05/16/2020 05:30 AM

Hello Claudia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

Verified Customer

Chicago, IL

2012 Hyundai Genesis

05/11/2020

Service Type: Maintenance

Verified Customer

Category: Service

Service

Professionalisms at the highest level.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 05/11/2020 06:12 AM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

CC

Chris C.

Park Ridge, IL

2020 Hyundai Tucson

05/09/2020

Service Type: Repair

Verified Customer

Category: Service

Always a great experience

Nice to see a business that treats customers like family.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 05/09/2020 02:43 PM

Hello Chris,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

TT

Thaisa T.

Chicago, IL

2017 Hyundai Elantra

04/27/2020

Service Type: Maintenance

Verified Customer

Category: Service

The place is great the that took care of me is always respectful good character ,

Yes I would and I did my kids have got cars from there

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 04/27/2020 04:21 PM

Hello Thaisa,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

HM

Harace M.

Riverdale, IL

2016 Hyundai Sonata Hybrid

04/02/2020

Service Type: Maintenance

Verified Customer

Category: Service

Service Writer

McGrath's DEALERSHIP is my Favorite place. Its because of Eddie Vallega is the best Service Writer you guys have. He is very Professional. Knowledgeable, understand, an Down to Earth.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 04/03/2020 04:59 AM

Hello Harace,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with

FA

Fernando A.

Chicago, IL

2012 Hyundai Sonata Hybrid

03/30/2020

Service Type: Repair

Verified Customer

Category: Service

X

X

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 03/30/2020 09:56 PM

Hello Fernando,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl

Employees worked with

MO

Margie O.

Chicago, IL

2017 Hyundai Sonata

03/30/2020

Service Type: Maintenance

Verified Customer

Category: Service

Hyundai 6750

The great Customer Service. Your car is ready in the time frame given. Their follow up after your appointment is awesome. This dealer makes you feel like family and they go above and beyond to make sure you are satisfied.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 03/30/2020 02:19 PM

Hello Margie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl

Employees worked with

DS

Devon S.

Chicago, IL

2013 Hyundai Sonata

03/27/2020

Service Type: Repair

Verified Customer

Category: Service

Eddie was amazing!!

I typically take my car to this dealer for service on my car and every time I’ve always came out pleased with the service I’ve gotten. But just a few weeks ago Eddie went above and beyond. So it unfortunate that I needed a new engine on my 2013 Hyundai Sonata limited. My engine clocked out at around 139k miles. I just say I was definitely nervous as this has never happened to me before so I had no idea what to expect. Took my car into the dealer early Monday morning only to hear from Eddie that it sounds like I might need a new engine based on the sound he was hearing that was coming from under the hood. Days later after the car was inspected turns out I needed a new engine and some way some how Eddie got my engine approved through Hyundai. Can you say I was the happiest man on earth just to hear those words! Once again Eddie has taken care of me and pushed through the request for a new engine for my car and was able to get it approved. Which is why I continue to get my car serviced at McGrath city Hyundai for these simple reasons. They have an amazon team and I couldn’t have been more greatful.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 03/27/2020 12:06 PM

Hello Devon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl

Employees worked with

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