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SureCritic / Hyundai Dealer / McGrath City Hyundai / EDDY VELLEGA
EV

EDDY VELLEGA

McGrath City Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(723 reviews)
73

Reviews of EDDY VELLEGA

Verified Customer
Chicago, IL
2019 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
No good place !!!!
This service department is really unprofessional !!!!
Not Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/14/2021 11:54 AM

Anonymous,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
JC
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Jacqueline C.
Harwood Heights, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service was geat
Check in was easy and work was completed on schedule
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/12/2021 07:06 AM

Jacqueline,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
RE
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Roberto E.
Chicago, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly
On time service and very friendly employees
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/10/2021 09:48 AM

Roberto,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
KP
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Kara P.
Chicago, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent customer service
I love McGrath my car is running like brand new @ a 0 cost
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 04/06/2021 10:11 AM

Kara,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
FF
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Frank F.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Top quality service
Eddie in the service department is the reason I keep returning to this location. Ed is very knowledgeable, he knows exactly what I need to keep my tucson it top running shape and the work is always done properly and timely.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/06/2021 09:21 AM

Frank,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Des Plaines, IL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
excellent customer service
staff is very friendly concerned and helpful to the customers needs for service of the vehicle
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 03/04/2021 06:36 AM

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com
Employees worked with
EV
EDDY VELLEGA
SD
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Serguei D.
Oak Park, IL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
friendly personnel
very good service
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 02/05/2021 09:33 AM

Serguei,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
CP
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Charlene P.
Chicago, IL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service
Great service
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 02/01/2021 02:17 PM

Charlene,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
NC
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Nicole C.
Elk Grove Village, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Best customer service you can get!
Last year I got a brand new Tuscan from this awesome place and never take my car anywhere else honestly they are fast efficient and friendly as can be! Highly recommend them for all your car needs
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 01/25/2021 11:30 AM

Nicole,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2006 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/21/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
recall
I dropp off my car for a recall, and they didn't work on it after 2 days, also didn't update the status of the car and recommend me some services that require inmediate attention, but I perfom those services not too long ago, I replace drive belt and coolant flush at 90,000 miles and they recommend me to do it at the recall day service with only 95,000 miles...
Not Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 01/22/2021 07:51 AM

Yian,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Franklin Park, IL
2011 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Mr.
They are horrible.
Not Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 01/05/2021 08:12 AM

Arben,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience,  At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
TP
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Theresa P.
Woodridge, IL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Love my Palisade
We have been customers of McGrath for many years. From the salesman to the service department, we have been very satisfied.

Thank you Eddie for always making sure our service experience is the best!!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/31/2020 04:01 PM

Theresa,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
MC
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M C.
Chicago, IL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
I used the service for many years. Always top notch
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/31/2020 04:00 PM

M,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
JB
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Jennifer B.
Chicago, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ed and The Service Crew
They just truly care and that’s why I’ve been a Hyundai owner since 2007
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/22/2020 07:52 AM

Jennifer,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
TF
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Tasha F.
Chicago, IL
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Trustworthy
I live in Hyde Park and McGrath is 45 minutes away. Two different Hyundai dealerships are closer and I would not set foot in either one again. I have always been treated well at McGrath and have had good buying and service experiences. The people in service are honest. I had visited a closer shop for an oil change and told my tires had dry-rotted. I took it to McGrath and asked for new tires and was told it could wait. They were not dry rotted.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/21/2020 10:44 AM

Tasha,

My name is Connie, I am the Customer Service representitive here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
AS
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Anna S.
Chicago, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic service department
The service department is fantastic every employee is honest and friendly. My car service was done when promised and the cost was what was quoted no surprises.
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/19/2020 11:03 AM

Anna,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
ML
gravatar
Margarita L.
Chicago, IL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Prompt, friendly and professional service
In these times when finances are extremely tight they helped me to keep the repairs affordable. I really appreciated that!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 12/14/2020 12:44 PM

Margarita,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Personal Friendly and knowledgeable
Quality of work excellent
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 11/25/2020 03:18 PM

Waldretta, 

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
TS
gravatar
Tashinah S.
Chicago, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
N/a
Great service ALWAYS
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 11/18/2020 06:34 AM

Tashinah,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Employees worked with
EV
EDDY VELLEGA
TP
gravatar
Theresa P.
Woodridge, IL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ed and Mo
Our 2 favorite people at McGrath. The reason we continue to go back!!!!!
Recommended
CONSTANCIA M. from McGrath City Hyundai responded on 11/10/2020 07:57 AM

Theresa,


Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Employees worked with
EV
EDDY VELLEGA
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