avatar

JASON COBURN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

BB
gravatar
BRENDA B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very pleased with my service
I was very pleased with my service and with the service advisor. First time at the new location and was impressed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/28/2014 09:25 PM

Thank you Brenda, we're pleased to have you for our customer.

Our new store was made to make your Hyundai experience with us great.  We've worked hard to make our dealership a place where people want to work and do business.  We're here to serve you, come see us again.

Michael Southern
Service Manager

Employees worked with

MB
gravatar
MADHUSUDAN B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
GREAT
great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/28/2014 09:16 AM

Thank you Madhusadan.

We look forward to seeing you and your 2012 Elantra again.

Michael Southern
Earnhardt Hyundai North Scottdale

Employees worked with

FL
gravatar
FRANK L.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai Rocks !
Service and Sales personnel are great !
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/26/2014 12:31 PM

Hyundai does rock!

Thank you Frank, great review, we appreciate your support.

On behalf of all of us at Earnhardt Hyundai North Scottsdale, thank you for your business and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

MB
gravatar
MARK B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Mark B
The facility, staff and services are top notch. They make you feel comfortable with the process and the services are reasonable.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/24/2014 08:03 AM

Thank you Mark for all of your business over the years.  From our old facility to our new facility you've seen our store grow since the beginning.

It is always a pleasure to see you, and we plan to help you keep your Sonata going for as long as you want.

Thank you for the great review and all the positive feedback for us and Hyundai as well.

We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

TW
gravatar
TIMOTHY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great Service and Sales staff at Earnhardt Hyundai!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/22/2014 08:54 AM

Timothy,

Thank you very much for the high praise.  You've been driving Hyundais for a very long time, we are glad to rank so high with you.

We look forward to serving you again, thank you for all of your business over the years, and thank you for being such a great advocate for both us and for Hyundai.

Michael Southern
Service Manager

Employees worked with

CB
gravatar
CHARLES B.
Skull Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Earnhardt Hyundai No. Scottsdale
Friendly, clean & comfortable & they a great job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/19/2014 05:25 PM

Thank you Charles for the great review.

We think it is a huge compliment that you drive all the way from Skull Valley near Prescott to see us.  It has been our absolutel pleasure working with you and we really appreciate your business and the compliments.

We will look forward to seeing you on your next visit.


Michael Southern
Service Manager

Employees worked with

RM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Shop
Fast, competent service. Friendly people.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/08/2014 11:27 AM

Thank you Richard,

Always a pleasure to see you and your Genesis.

Michael Southern
Service Manager

Employees worked with

AF
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent on time service
I live in east Mesa and I drive all the way to North Scottsdale to get my car serviced because they always do an outstanding job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/07/2014 06:06 AM

Austin, thank you.

We do appreciate that you come so far to see us, so on behalf of our entire team, thank you for the nice words and for taking the time to post this review.

Michael Southern
Service Manager

Employees worked with

SK
gravatar
SARA K.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Brilliant new facility for Earnhardt Hyundai
I already love my Santa Fe for its great features and size, yet I was unprepared for the lovely new facility housing Earnhardt Hyundai in North Scottsdale. I went for my first service visit yesterday and was blown away by the comfort of the place and the incredible service I received. If you are looking for a new car don't go any further than Frank Lloyd Wright Blvd - there you will find a great dealership in Earnhardt Hyundai!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/04/2014 09:04 AM

Great review, thank you Sara.

We are very proud of our new facility, and we look forward to seeing you and your Santa Fe again next visit.  Thanks for helping spread the word.

Michael Southern
Service Manager

Employees worked with

JB
gravatar
JOANNE B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service, friendly & informed staff
Always great service; work done on time and a cleaner car when I leave. Best dealership in the Country.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/23/2014 08:32 AM

Thank you Joanne,

We know you loved your old dealership back in Florida, but it is nice to know you now love us more.  It is always a pleasure to see you and your little Accent on our service drive, thank you for being a part of our success.

We'll see you at your next service even though that may be a while with the low miles you put on your car...

Michael Southern
Service Manager

Employees worked with

LW
gravatar
LAURA W.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Auto maintenance & repair
Excellent service, comfortable waiting area and continual updates on how the work was progressing. I was very pleased with the staff & the care of my vehicle.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/20/2014 07:53 PM

Thank you for the great review Laura.

We are glad you enjoyed our new facility and we look forward to serving you again. 

Michael Southern
Service Manager

Employees worked with

GK
gravatar
GARY K.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Organization
Very satisfied
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/12/2014 03:16 PM

Thank you Gary.

We appreciate you taking the time to share your feelings.  We're glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

EK
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
.Jason Coburn, Service Advisor
Jason was extremely polite and helpful and a man of his word. I look forward to dealing with him again.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/02/2014 06:12 AM

Thank you Eugene.

Jason is one of our premier service consultants.  We are glad to have him on our team and we look forward to helping you again.

Michael Southern
Service Manager

Employees worked with

HC
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Easy to make appts and get regular maintenance taken care of with fast efficient service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/26/2013 07:54 PM

Thanks Harry,

We appreciate you taking the time to post such nice things about our staff and our store.

We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

FE
gravatar
FRANS E.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Great new facility
Brand new, sparkling building but the dealership retains the same friendliness and superb service. It is a pleasure to do business with them.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/24/2013 07:34 PM

Frans,

We're glad you enjoyed our new facility and our continued dedication to providing our customers with the very best service experience.

It is our pleasure to have you as a customer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RC
gravatar
RONALD C.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Best dealership I have so far experienced
The dealership is moving and still the facility was operating at top efficiency. My service visit was fast and the service advisor was very courteous and helpful. Customer waiting area was clean, comfortable and coffee was refreshed, newspapers organized. My living room should be as comfortable. I highly recommend them not only for the quality of the cars, but for the facility and staff as well.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/13/2013 10:15 AM

Ron,

Thank you so much!  And if you thought we were good at the  Hayden location, just wait until you see what we've done on Frank Lloyd Wright Blvd.

We appreciate your recommendation, and we really look forward to seeing you at our new facility next time.

Michael Southern
Service Manager

Employees worked with

EH
gravatar
EUGENE H.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Rcent service
Competence, promptness, courtesy
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/07/2013 10:51 AM

Eugene,

Thank you for the compliments.  We appreciate your business, and your review.

Michael Southern
Service Manager

Employees worked with

SW
gravatar
STUART W.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service & prices
Very easy to work with all the staff at
Earnhardt
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/20/2013 09:42 PM

Stuart,

Thank you for taking the time to review our store.  We appreciate you as a customer, and it is our pleasure to help you whenever you need us.

On behalf of our entire team, thank you for the recommendation.


Michael Southern
Service Manager

Employees worked with

AT
gravatar
ANN T.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Great staff & customer service.
Always helpful and attentive. Very clean and friendly facility.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/08/2013 07:15 AM

Hi Ann,

Thank you for taking the time to write your review.  We appreciate your business and the positive feedback.  We look forward to seeing you and your Genesis at your next service visit.

On behalf of all of us here at Earnhardt, thank you for choosing us.

Michael Southern
Service Manager

Employees worked with

SS
gravatar
SKIP S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai Sonata Repaired Quickly
Brought car in because it wouldn't start without jumping the battery. Needed the starter-- not the battery-- repaired. Everyone was friendly and professional. Even though the garage had a full schedule, the repair was done that afternoon. While it was being repaired, I took advantage of the free shuttle to take me home. After only 2 hours my car was ready to go. I was happy with how well and quickly everything was done.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/03/2013 03:47 PM

Skip,

Thanks for the great review.  I am very glad we were able to accomodate you despite having an already full schedule, and that you took advantage of our free shuttle service so you didn't feel stranded here at the dealership.  Thank you for choosing Earnhardt Hyundai North Scottsdale and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.