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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

Verified Customer
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department is always great.
Javer in the service department is wonderful. He is always willing to work with you and to get the job done.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/11/2014 09:42 AM

Hi Sharon
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
WW
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WILLIAM W.
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The courtesy and respect the service advisors provide make the service experience worth while. They listen and they get it right unlike other dealerships. The actual service tech's are top drawer in my book. My car runs great thanks to Joey and the crew.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/11/2014 09:08 AM

Hi William
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
AH
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ANN H.
Upland, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful
The service advisors was wonderful
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/20/2014 10:12 AM

Hi Ann
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
CB
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CARMEN B.
Pico Rivera, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great customer service w have
5
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/18/2014 08:21 AM

Hi Carmen
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
EK
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EUNSANG K.
La Habra, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall serevice
Very kind and fast
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 11/05/2014 10:25 AM

Hi Eunsang
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
IP
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IRIS P.
Ontario, CA
2011 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Iris' review
Javier is great. He's honest and upfront of the prices and job that my car needs. It's hard to find a good service provider that doesn't take advantage.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/29/2014 08:18 AM


Hi Iris
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
TF
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TERRY F.
Yorba Linda, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javier the Service advisor is Great!
Always great Service!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/24/2014 09:08 AM

Hi Terry
Thank you for taking the time to write your review.
WE appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
EB
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EVA B.
Los Angeles, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GENESIS SERVICE
what makes this site the best is Javier Esquivel. his customer service skills are off the chain.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/21/2014 08:11 AM

Hi Eva
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
HS
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HEE S.
Walnut, CA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!! Patient and kind!!
everyone is hospitable and kind. Service is efficient and staff are very knowledgable. The service lounge for customers is very comfortable as well with free coffee and popcorn. The best service, thank you all
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 10/10/2014 07:55 AM

Hi Hee
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed  back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
TR
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TONI R.
Whittier, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
Excellent friendly customer service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/30/2014 08:05 AM

Hi Toni
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
LC
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LARRY C.
Whittier, CA
2011 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice Place to Hang Out
Came in for a couple of recall visits. Facility is easy to get to, nice open area for customer waiting, with coffee and hot dogs and Internet.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/14/2014 11:19 AM

Hi Larry
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JP
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JENNIFER P.
Fullerton, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service!
Without an appointment on a busy Sat. morning, I was still able to get an oil change within an hour and my car was cleaned inside & out! Exceptionally nice and helpful staff and great waiting area with good snacks. I will never go to any other Hyundai dealership again--Puente Hills Hyundai is the best!!!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/12/2014 02:37 PM

Hi Jennifer
thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
LC
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LARRY C.
Ontario, CA
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer service
Had a pleasant experience. And they washed my car.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/05/2014 08:00 AM


Hi Larry
thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
KP
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KATHLEEN P.
Coto De Caza, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenance
Staff were very friendly and helpful. Dealership is clean and they have free hot dogs and coffee.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/23/2014 09:03 AM

Hi Kathleen
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JB
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JOHN B.
Placentia, CA
2013 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Center
The service center made sure all my needs were met when my car started making noises. I did receive a little resistance when it came to a rental car as did a woman to my right, however I ended up receiving one. Also, my paperwork said a free car wash was included, but my car was not washed. Overall, I am happy with the service. Also, the gentleman who helped me made sure that everything was taken care of for me. I appreciate the service!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/25/2014 10:18 AM


Hi John
Thank you for taking the time to write your review.
WE appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
JR
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JESUS R.
West Covina, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Thank you for providing the high level of service that you do!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/13/2014 08:38 AM

Hi Jesus
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
KC
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KEVIN C.
Rowland Heights, CA
2011 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 stars well deserved
Javier has consistently met my expectations for a pleasant service department visit. His most professional and courteous way of doing business will continue to attract more Hyundai vehicle owners to come back to the Puente Hills Hyundai Dealer.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/10/2014 08:12 AM

Hi kevin
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
AJ
gravatar
ARTHUR J.
La Puente, CA
2014 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/05/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Food &coffee
They need to work on making the customer happy . This dealership has too much going on so that has a impact on quality
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/06/2014 08:16 AM


Hi Arthur
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JN
gravatar
JUAN N.
West Covina, CA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Fast, friendly service. Honest appraisal of work needed.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/05/2014 08:14 AM

Hi JUan
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
RK
gravatar
ROBERT K.
Whittier, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service
We cam in the afternoon without an appointment and we received prompt courteous and competent service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/02/2014 03:23 PM

Hi Robert
Thank you for taking the time to write your review.
We appreciate your business and your detailed  feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
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