Business Solutions

JC
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Jesse Conger

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(243 reviews)
90
Send a Message to Jesse

CL
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CHEYENNA L.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2022
verified customer Verified Customer
10
Category: Service
Late night thank you.
When you're sales crew stays 2 hours past closing so you can get your explorer because you sold your wifes car before she found a new one.... second vehicle from the same person. Will be back again. Thank you again.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2022

Cheyenna, thank you for the fantastic review. We're here to make sure that people are happy and the job gets done! We're so glad that we were able to make things happen for you! We look forward to serving you again in the future!

Employees worked with

JK
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JAMES K.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customer Verified Customer
10
Category: Service
Great service
Great service
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022

James, thank you for the great review! We're so glad that you had a great experience! Thank you for choosing Mike White Ford!

Employees worked with

BS
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BONNIE S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customer Verified Customer
10
Category: Service
It was great.
Rob was great. He fought for us to get the allotment for the Raptor that we had originally put in Sep 2020. I'm thrilled with the Gen 3 Raptor. It drives awesome. I was also very pleased that the price didn't change from our initial quote, which Mike White Dealership could have done considering the market and inflation. Thank you for honoring your quote. Rob always got back to me and was willing to answer my questions.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022

Bonnie, thank you for the great review. Congratulations on the Raptor! We appreciate your patience and we're so glad that Rob took such excellent care of you! We look forward to serving you again in the future!

Employees worked with

RB
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ROBERT B.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Service
On/ off vibration
The dealership took us right in, put us ahead of the back log of the service department! That was very important and appreciated. They did detect the problem and then set up an appointment with a GMC dealership to correct it! The service department at Mike White Ford were excellent and understanding to our needs.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022

Robert, thank you for the 5 star review. We're so glad that we were able to figure out the issue and make sure that it got sorted out for you. Thank you for choosing Mike White Ford!

Employees worked with

JB
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JASON B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Category: Service
Warranty
I recently purchased a used 2018 Explorer. This is my favorite car and this vehicle has everything that I am looking for. Devin in sales is our favorite. He is always available and has the knowledge to help us make our decision. He is extremely approachable and has is very kind. Alysia in Service was amazing and attentive to our service needs. The service team has always been super friendly and ready to help. Even when I bring in my little doggie, they all give him attention as well!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/01/2022

Jason, thank you for the kind review. We're so happy that you were able to find the perfect car for you! We will be sure to pass along your kind words to both Devin and Alysia. You and your dog are always welcome!

Employees worked with

CR
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CHARLES R.
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
verified customer Verified Customer
10
Category: Service
F150 Purchase
Stopped by to see what was available in used late-model F150 SuperCab. Got a decent deal on a 2021 Platinum with less than 6K miles! All staff were pleasant to work with. Only sore spot, discovered truck doesn't have a front license plate bracket! Have one on order through parts dept.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2022

Charles, congratulations on your truck! We're so glad that we were able to find a 21 Platinum with so few miles available for you! Those are pretty hard to find right now. thank you for being understanding about the bracket. We're looking forward to its arrival!

Employees worked with

RH
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RUSSELL H.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customer Verified Customer
9
Category: Service
Great experience
Received great customer service at Mike White Ford of Coeur d'Alene. Lance found the right car at the right price. Overall experience was pleasant. Would recommend them to friends.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2022

Russell, thank you for the great review! We're so glad that you've had such good service and that Lance was able to help you find the right car! Thank you for choosing Mike White Ford!

Employees worked with

JM
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JEFFREY M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customer Verified Customer
10
Category: Service
My experience was wonderful and professional
I have had a great experience with Rob Myers as my sells person and the service that i received from Mike White Ford. Due to the chip issues i did have to wait 11 months to receive the Truck i ordered but, that was no fault of Mike White. Rob was always in contact through-out that time keeping me informed. If i had questions they were answered fast. I would buy my next car or truck with Mike White and for sure with Rob Myers.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021

Jeffrey, thank you for the wonderful review! We're so glad that Rob was able to keep you informed and that you're enjoying your new truck! Thank you for choosing Mike White Ford!

Employees worked with

JL
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JOSHUA L.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
verified customer Verified Customer
10
Category: Service
Good Sales Experience
Good sales and service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021

Joshua, thank you for the 5 star review! We're so glad that you had such a good sales experience! We're sure that you and your vehicle will have many adventures to come! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DB
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DANNEY B.
Hayden, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
verified customer Verified Customer
8
Category: Service
no pushy salesmen.
sure was nice not to be run over by people trying to sell me a truck
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/02/2021

Danney, thank you for the 5 star review! We're so glad that you felt comfortable and not pressured! We always want to be here for when our customers need us, and not when they don't! It's just common courtesy to us! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RD
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ROGER D.
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2021
verified customer Verified Customer
Category: Service
Great people to deal with.
I took my diesel pickup in for my 8:30 A.M. appointment. I brought it in for a coolant flush and for them to replace the 2 batteries. Unfortunately it took until 4 P.M. for them to get the work done. It should have been done in 2-3 hours and we had made arrangements to stay in town until 1: 30 P.M. I had to call them to check on the status of my pickup and they said that it would be late afternoon before it was ready. We live in another town. We went home and had to go back later in the day to get the pickup. I understand that they are busy, but it should not have to be there all day when I had an appointment. I have had great experiences with them before and will continue to take my pickup to them for service and repairs. They are great people and very friendly.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/25/2021

Anonymous, thank you for letting us know about your experience. We can't improve if people don't tell us where our areas of opportunity are and we're grateful that you let us know! We will discuss your experience with our team and work towards finding out what happened and when we can do to avoid it happening again! We're also very grateful that you are going to give us another chance and enjoy our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SS
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STEVEN S.
Hayden, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
verified customer Verified Customer
Category: Service
GREAT SERVICE
Tyler was very helpful.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/16/2021

Steven, thank you for the 5 star review! We're so glad that Tyler was able to assist you! We'll be sure to pass along your kind words. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DN
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DAVID N.
Coeur D'Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2021
verified customer Verified Customer
Category: Service
Your crew are Wonderful.
I have to say your Service Dept. staff are very knowledgeable and representatives very helpful to all my questions. I will say I was not Happy about almost a month or more to wait for service. We are very pleased with the service that was done. We Appreciate the car wash as well. Thank You!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/16/2021

David, thank you for the wonderful review. We're so glad that you enjoyed interacting with our service team. We're sorry that you had to wait longer than anticipated. We're looking for more technicians so that we can shorten wait times! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KS
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KEVIN S.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customer Verified Customer
Category: Service
Why you should go to Mike White Ford.
My service writer Jesse is the best. He always takes good care of me. We have been working together for about 5 years and we have been through some tough times. But always a great job from Jesse. Kevin Silfvast
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/16/2021

Kevin, thank you for the incredible review! We appreciate the kind words about Jesse and will be sure to pass them onto him! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KJ
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KEITH J.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customer Verified Customer
Category: Service
The Team at Mike White Ford are very friendly, Tell you right up front prices (good or bad). Don't try to take advantage or gouge there customers.
I called Mike White Ford to check out prices for my 2017 Lariat, Joe answered all my questions with prices to check out & oil change. Also offered info to help me try to save money. We took it in for them to do the work. When we picked it up & got about a mile away my check engine light came back on. Went back and they told us they were very sorry and that they would take care of us & asked if we could leave the truck with them to take care of it. There are a lot of sensors on these so they are working on it now. At this time I give them 5 Stars. Thanks Keith J.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/09/2021

Keith, Thank you for the incredible review! We're so grateful that you gave us the opportunity to serve you and make sure that all was well in the end! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JS
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JOHN S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
verified customer Verified Customer
Category: Service
The people!!! Personable service goes over and above!
The personal service is over the top.
Tech advisor was knowledgeable and extremely helpful.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/08/2021

John, thank you for the 5 star review! We're so glad that you had such a great experience with our team! We'll be sure to pass along your kind words to your advisor as well as the whole service team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CM
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CAREY M.
Priest River, ID
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/27/2021
verified customer Verified Customer
Category: Service
Disappointing visit
Waited a month to get in. Told them the issue when I called in, in April. I have a 2019 Ford Ranger. My AC blows cold on passenger side, but not cold on drivers side. Made arrangements to drop my truck off on May 25th. After dropping the truck off, getting shuttled to work, I got a call a few hours later that there was nothing they could do that day. Complete waste of my time. They had to order parts and make me a new appointment for July 28th??...so now I need to go through entire summer without AC? It should not take 3 months to remedy this issue. We have bought several vehicles with Mike White. Usually have great service. Not this time. Not to mention, a 2019 should not be having problems already.
Not Recommended
Employees worked with

Verified Customer
Coeur D Alene, ID
Ford E250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customer Verified Customer
Category: Service
Very professional service writer
He handled my requests professionally especially given the high price of repairs.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/27/2021

Anonymous, thank you for the kind review! We're so glad that you enjoyed working with your service writer! We'll be sure to pass along your kudos! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Employees worked with

DP
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DINAH P.
Colville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2021
verified customer Verified Customer
Category: Service
Friendly Service!!
I am never disappointed with the quality of service I get from Mike White Ford. They are attentive and very helpful.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/24/2021

Dinah, thank you for the kind review! We're so glad that you enjoyed our friendly service and also enjoy the quality! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

NL
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NELSON L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
verified customer Verified Customer
Category: Service
great service and fast
kind of annoyed with having to bring in car 3 times before parts were ordered.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/05/2021

We're so glad that we were able to take care of your problem once the parts arrived, but we're going to do some investigating on our end to find out what the hold up was regarding the necessary parts. Thank you for letting us know! We appreciate your choosing to do business with Mike White Ford and hope to have the opportunity to serve you again in the future!

Employees worked with
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