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SureCritic / Hyundai Dealer / St. Charles Hyundai / JARED HENNING
JH

JARED HENNING

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

Reviews of JARED HENNING

JC
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Jenna C.
Dardenne Prairie, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Great Service.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 02/08/2019 05:36 AM

Thanks for the great review of your service experience. We appreciate your business.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
SF
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Stephanie F.
Marthasville, MO
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Jan.2019 oil change
It took a little longer than expected. Other than that all was fine
Recommended
Brad D. from St. Charles Hyundai responded on 02/04/2019 07:26 AM

Thanks for the great feedback about your service experience. We appreciate your business!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Bridgeton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
.
.
Recommended
Brad D. from St. Charles Hyundai responded on 01/31/2019 10:27 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
TC
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Theresa C.
Weldon Spring, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The people!
They fixed the problem efficiently, and were very friendly and accommodating.
Recommended
Bob R. from St. Charles Hyundai responded on 01/28/2019 12:41 PM

Thanks for the great review ! we look forward to your next routine service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
NH
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Nicholas H.
Wentzville, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
The only thing I have a concern about is I called at 3 pm as I was leaving work just to check if the work was finished. They said they would call me back so I drove from Bowling Green to St Peters to get my car and then I finally got a call as I was pulling into the service center stating my car would not be ready.

The service was awesome. Did some extra checking for my car, breaks were bad and a belt. They fixed both and now the car runs great again all with providing a free rental car.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/28/2019 05:03 AM

Thank you for the positive 5 star review. I do apologize for the communication issue but am happy that we were able to get your vehicle back on the road safely.  


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
Verified Customer
Bridgeton, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Very professional
Did everything as requested
Recommended
Bob R. from St. Charles Hyundai responded on 01/07/2019 02:55 PM

Thanks for the perfect review,we greatly appreciate your business ! thank you.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CH
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Craig H.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
service
service
Recommended
Bob R. from St. Charles Hyundai responded on 01/04/2019 04:57 AM

Thank you for the great review ! we appreciate all your business done with us ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CM
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Clifford M.
St. Louis, MO
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Worth the Drive
I drive from Oakville in So. Co. to go to St. Charles Hyundai because they are so much better than any dealerships near my home.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 12/19/2018 07:50 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JARED HENNING
Verified Customer
Winfield, MO
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean and kind
They seemed to be honest. The are very informative. The waiting room is clean and you can watch tv if you’d like or sit at tables. Always have nene please with the service I receive.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 12/17/2018 05:58 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai and we hope to see you soon for your next scheduled maintenance. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JARED HENNING
NH
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Norma H.
Bridgeton, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Myself
On time, great friendly staff
Recommended
Bob R. from St. Charles Hyundai responded on 12/11/2018 02:38 PM

Thanks for the great review ! we appreciate your continued service with us ! thanks again

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
VV
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Virginia V.
Lonedell, MO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My 2013 Santa Fe
I always bring my car back to this dealership even though it is farther than others. It is clean and the staff are extremely friendly.

Ginger V
Recommended
Brad D. from St. Charles Hyundai responded on 12/11/2018 04:57 AM

Thanks for the great feedback about your experience with our service department. We hope to see you soon for your next service appointment. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
LL
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Larry L.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
people
answer all questions, very courteous
Recommended
Bob R. from St. Charles Hyundai responded on 12/03/2018 12:51 PM

Thank you for the great review,your business is also greatly appreciated ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
PW
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Patricia W.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service is always great!
The customer service is great! They let me have a free rental while my car was being worked on.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 11/06/2018 02:38 PM

Thank you for the positive feedback! We appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
RA
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Roger A.
Saint Peters, MO
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
The emploees and their great attitudes and also signs that they love working for your company.
I will always recommend St.. Charles Hyundai for good pricing and great service...They not only want your business but your confidence in them.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 11/05/2018 04:55 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
SW
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Susan W.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Engine was shot in my Elantra
Hyundai took care of everything with getting me a new motor in the Elantra. I had 2 brand new cars to drive at no expense to me while they fixed my car. It took a little over 2 months to get a new motor but I had no complaints.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/16/2018 08:00 AM

Thank you for the positive review! We appreciate your patience for us getting your engine. Please let us know if there is anything else we can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellant servce and great people.
I will recommend this dealership to my friends. Mr. Brown and his service personnel have delivered excellent service every time. However, the Hyundai vehicles I can not recommend. I have a 2011 Sonata that has constant and ongoing recalls. The quality of Hyundai in this vehicle is beyond terrible. It is a disappointment to own. If this dealership sold another band of vehicle, I would have bought two more vehicles from them.
Recommended
Brad D. from St. Charles Hyundai responded on 10/15/2018 07:33 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon for your next routine check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Winfield, MO
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
refund
returned my deposit fast
Recommended
Brad D. from St. Charles Hyundai responded on 10/10/2018 09:06 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon for your next routine check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
EK
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Edward K.
O Fallon, MO
2005 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/28/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Above Average, but not Perfect
They did a great job overall with communication; however, it seemed that the services performed were a bit lengthy after being informed of what needed to be done. I like that they offered a discount for Military members; I was quoted 10% discount, but only received a $10 discount in the end. Additionally, the labor costs seemed rather high compared to the services requested / received. Furthermore, they did not apply my Hyundai Rewards, which would have helped reduce costs further. Overall, the service was above average, but not perfect.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/02/2018 07:03 AM

Thank you for the survey and we appreciate your business with us at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.  

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JARED HENNING
VD
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Valerie D.
O Fallon, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
service department
Customer Service. They are courteous, friendly, and prompt.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/17/2018 05:01 AM

Thank you for the positive feedback! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
KG
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Kimberly G.
Lake Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
I had a problem with the malfunction light coming on and my car not coming out of park. Brad ran a diagnostic test on it and found the problem right away. He also was able to change the sensor that night even though you were closing in less than an hour. Very happy with service.
Recommended
Brad D. from St. Charles Hyundai responded on 09/06/2018 01:06 PM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
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