KIRSTEN SHANNON

Thank you for your feedback on the issues.

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. Someone will be in contact with you shortly.

Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. We are listening and will actively use your comments and feedback to better ourselves and our customer service. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns. Thank you again

Hello Mr. Sherman,
           My name is Miguel Duran I am the service manager here at Pohanka Hyundai, I want to apologize for the situation that has occurred and if you would give me the opportunity to invite you back to our dealership and allow me to address your concern and make you whole again. 

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.

I'm sorry that you had a less than perfect experience during your last visit. We strive to provide excellent service for each and every one of our customers. I will personally be in contact with you to discuss the matter further. Thank you for taking the time to provide your valued feedback. We appreciate you as a customer and look forward to making this right. 
Regards,
Marcus

I am sorry you had a unhappy visit with us. I will reach out to get more information.

Thank you for your feedback.  We will reach out for more information.

Thank you so much for your feedback someone will be in contact with you to discuss the problems you may have encountered. 

 

Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. We are listening and will actively use your comments and feedback to better ourselves and our customer service. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns. Thank you again!

Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns and if you are now completely satisfied. Thank you again!

Thank you for taking the time to fill out the survey. I'm sorry to hear that your experience was less than excellent. Our goal is to proved you with a worry-free service experience. I will reach out to you so in hopes to resolve your concerns so we can continue working with you in the future.  

Thank you for your feedback. We will look into your concerns and get back with you

Thanks for the feedback I will reach out about your concerns in your comments.

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. Someone will be in contact with you shortly.

 

Thank you for providing your feedback Kendra. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. Someone will be in contact with you shortly.

 

It was a pleasure speaking with you, I hope from our conversation, you feel better about our business. As I said we want to retain each and every five star guest that comes into our building. I hope you had a great day and I look forward to seeing you again soon.

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. Someone should be in contact with you soon to discuss your experience. 

Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the initial service and we will try our best to give you the kind of service that you deserve. We are happy to hear that your service advisor took great care of you while you were here. Please take the time to rescore this survey on their behalf and how you felt the dealership appropriately took care of your concerns. Thank you and we look forward to seeing you again!

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.

 

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.

Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. We are listening and will actively use your comments and feedback to better ourselves and our customer service. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns. Thank you again!