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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

Verified Customer
Birmingham, AL
2014 Hyundai Santa Fe Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/03/2021
Service Type: Repair
verified customer Verified Customer
2
Category: Service
Unsatisfactory inspection report.
Inspection report was incorrect. Attempting to get me to buy something I didn’t need.
JOE B., Service Manager from Tameron Hyundai responded on 12/04/2021 03:06 PM

We will be reaching out to you on Monday to discuss. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AR
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Aasha R.
Bessemer, AL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Service department
My service was great!!
JOE B., Service Manager from Tameron Hyundai responded on 11/30/2021 07:07 AM

Thank you for choosing Tameron Hyundai Aasha.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DM
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David M.
Pelham, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer care!
Tameron is consistently professional, highly recommend.
JOE B., Service Manager from Tameron Hyundai responded on 11/26/2021 05:39 AM

Thank you for the wonderful survey David.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Columbiana, AL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
Service Type: Maintenance
verified customer Verified Customer
4
Category: Service
Good timing and inspecting
I brought my car for an oil change and during the multipoint inspection, they managed to discover some other parts of my car that needed some attention. Looking at the receipts from the previous visits, I understood that these services had to be done. It only took about an hour and a half for them to perform these works.
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2021 04:15 AM

Thank you for the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent, as usual.
Service is consistently good and the service staff has a much-appreciated customer focus.
JOE B., Service Manager from Tameron Hyundai responded on 11/06/2021 06:40 AM

Thank you for the five star survey James.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
AC
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Angela C.
Bessemer, AL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
Great service and quality parts every time! They go above and beyond to make sure my car is in great shape.
JOE B., Service Manager from Tameron Hyundai responded on 10/17/2021 05:54 AM

Thank you for the kind words in the survey Angela. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
MB
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Mary B.
Mountain Brook, AL
2013 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customer Verified Customer
10
Category: Service
Good response
My concerns were addressed.
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
JS
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Joey S.
Stanton, AL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
Always great service. Personnel are nice and friendly.
MARY S. from Tameron Hyundai responded on 09/17/2021 12:06 PM

THANKS SO MUCH FOR THE FEEDBACK AND FIVE STAR RATING.

THANKS
MARY STARMAN
205-380-6250
205-314-0336

JOE B., Service Manager from Tameron Hyundai responded on 09/17/2021 12:55 PM

Thank you Joey !

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service at Tameron Hyundai
I have a 2020 Santa Fe and scheduled my first service at Tameron. I was easy checking in, everything was explained clearly. I waited while they serviced my Santa Fe. It was ready in just over 30 minutes. I brought a book and the time passed quickly. They did have some Chick-fil-a breakfast item. It was nice.
JOE B., Service Manager from Tameron Hyundai responded on 09/16/2021 07:36 PM

Thank you for the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always receive prompt, dependable, exceptional service from Tameron. I have complete trust and confidence in my service advisor, Matt Austin who has taken care of me and my Elantra since 2012.
I always receive prompt, dependable, exceptional service from Tameron. They have taken care of my Elantra since I purchased it in 2012. My service advisor is Matt Austin and he is knowlegeable, courteous and could not be more accommodating to my concerns.
JOE B., Service Manager from Tameron Hyundai responded on 09/07/2021 12:29 PM

Thank you for the survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Mountain Brook, AL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Experienced personal who helps anyway possible
Excellent service
JOE B., Service Manager from Tameron Hyundai responded on 09/07/2021 08:02 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Mc Calla, AL
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quick
Efficient
JOE B., Service Manager from Tameron Hyundai responded on 09/01/2021 11:10 AM

Thank you for the five star survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LC
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Linda C.
Laurel, MS
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great personal service!!!
I made the appt. with a very nice lady, immediately received an email confirmation, next day I arrived early for my appt, but they got started right away. Service guy showed me where to wait. They explained what they did to my vehicle, just a nice experience from start to finish. I wish I lived closer, this would be my go to place.
JOE B., Service Manager from Tameron Hyundai responded on 08/30/2021 06:42 AM

Thank you for the wonderful survey Linda. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RK
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Randy K.
Gardendale, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Professional
The service team were very professional and friendly.
JOE B., Service Manager from Tameron Hyundai responded on 08/26/2021 06:24 AM

Thank you for the five star survey Randy.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
MH
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Marilyn H.
Bessemer, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service Always
I am always happy to take my car in to the service department at Tameron Hyundai. They are very cordial and helpful. They have a nice waiting area where (even during Covid 19 restrictions) I feel secure and safe.
I appreciate the way they tell me about how long my appointment will take and they are very accurate. My service on my car is done in a timely manner and I am on my way!
JOE B., Service Manager from Tameron Hyundai responded on 08/25/2021 12:13 PM

Thank you for the wonderful survey Marilyn.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
FW
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Francinic W.
Deatsville, AL
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service Department
The service department representatives are always polite and keeps me inform on what my vehicle needs. Scheduling an appointment online is user friendly. I have had a good experience each time I have brought my vehicle to be service. The waiting room and restrooms are clean. Good snacks as well as water and coffee are available.
JOE B., Service Manager from Tameron Hyundai responded on 08/24/2021 08:00 AM

Thank you for the five star survey . Our team appreciates the business. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LM
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Latanya M.
Maplesville, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
LaTanya
Very professional guys. I’ve always had good experience each time I bring my car there and service guys always keep me updated on my car
JOE B., Service Manager from Tameron Hyundai responded on 08/21/2021 05:10 PM

Thank you for the kind words Latanya. We appreciate your business. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Calera, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Tire fix
I noticed one of my tires was low on air so I came by the service department and asked them to take a look at it. They quickly noticed a small nail in my tire. Luckily it was in a spot that was able to be patched. They were able to fix it for me right then. They provided quick service and I was on my way in no time!
JOE B., Service Manager from Tameron Hyundai responded on 08/21/2021 06:22 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JM
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Jonathan M.
Pleasant Grove, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
2018 Sonata maintenance
On arrival service manager Joe was very friendly in greeting customers, advisor Matt A. provided great customer service and updated promptly on repairs. Will return to service department
JOE B., Service Manager from Tameron Hyundai responded on 08/20/2021 11:08 AM

Thank you sir.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
ET
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Evelyn T.
Calera, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome service
Every time we go there the service department and the ladies in the office as well as the entire staff is always friendly and they have snacks sandwiches etc. very clean and professional
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/22/2021 02:37 PM

Thank you for the kind words in the survey Evelyn.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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