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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / MICHEAL HENDRIX
MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

GS
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Garry S.
Hoschton, GA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
oil change & tire rotation
easily made appt online. service was performed in normal time frame. well done!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/15/2019 04:46 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
RW
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Robert W.
Auburn, GA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Service was done professionally and the service writer explained everything completely.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/14/2019 05:41 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
VS
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Virendra S.
Lawrenceville, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Was greeted immediately upon check in and got out in 35mns. Couldn't be more happier. Thanks Auto Nation Hyundai.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/13/2019 06:06 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Flowery Branch, GA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean place
Clean and pleasant waiting area
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/12/2019 05:28 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
LL
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Laura L.
Dacula, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Excellent service, got my best done within time specified. Amenities were comfortable while i waited... worked totally recommend this facility for any service needed !
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/05/2019 04:37 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
RT
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Robert T.
Lawrenceville, GA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Robert Thompson
I like the people and they do a great job, but repairs are very expensive, so it would be nice to have a discount for a two hyundai senior owner to help out.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/04/2019 05:14 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
LY
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Logan Y.
Braselton, GA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/04/2019 05:15 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
JG
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Judith G.
Buford, GA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good services
Employees are friendly
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/04/2019 05:19 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
DH
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David H.
Buford, GA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
Always have a good experience here
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/01/2019 05:23 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
LB
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Lisa B.
Buford, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Sunshine
Asst Svc Mgr Mike Hendrix is the best!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/01/2019 05:24 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
DB
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Daniel B.
Suwanee, GA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Great service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/01/2019 05:33 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Suwanee, GA
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Repair
.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/31/2019 04:30 AM

Thank you for your response, I will be reaching out to you to get more information from you to see how I can better assist you

Employees worked with
MH
MICHEAL HENDRIX
DY
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Destiny Y.
Winder, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service everytime
I had an issue come up with my car door sticking in the back door and they were very courteous to take a look at this. Once the determined the parts had to be ordered they notified me. Autonation has always been good to me and taken care of my vehicles. Once the parts arrived I was called that day and set up to come in the next morning, their service center opens at 7 am and this was very convenient since I start work at 8 am and they even set up the courtesy ride so that I can make it to work!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/30/2019 05:54 AM

Thank you so much on your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
TG
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Tamalyn G.
Lawrenceville, GA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tamalyn
I can drive in without an appointment for an oil change and never wait more than an hour.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/30/2019 05:55 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
RR
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Robert R.
Cumming, GA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service and a very accommodating atmosphere.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/30/2019 05:55 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
KB
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Keith B.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service...
We had a tricky issue with the VCM that wasn't presenting easily in the check engine codes and at first it was suggested that we do a fuel injection cleaning (for about $360), however, later that day, after the fuel injection cleaning, the check engine light came on and stayed on and they were able to properly diagnose the VCM. At this point they fully refunded me for the full injector cleaning given that really wasn't the issue. I appreciate their willingness to say it wasn't clear what the problem was at first, but once it was, they didn't want me to pay for services that didn't directly address the issue. That's good, honest, service to me.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/30/2019 05:58 AM

Thank you so much on your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
NG
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Nance G.
Flowery Branch, GA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service technician
My service advisor was very knowledgeable and professional. He gave me a quote and you did a very good job with the work I requested.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/28/2019 04:16 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
MC
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Meher C.
Cumming, GA
2014 Hyundai Sonata Hyb
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bad service
Bad Service
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/22/2019 11:40 AM

Thank You for responding to our survey. I will be reaching out to you to get a better understanding of what happened and how I can better serve you.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Buford, GA
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Assistant service manager needs attitude adjustment
Not very pleased with how I was treated being a first time guest. At any other dealership I have always been welcomed with smiles and happy service members. Today was a different story as i was treated with disrespect and a poor attitude. I spoke with a few friends that own Hyundai’s they have agreed the service department is not up to par. Being in the customer service industry myself you should always be happy to help and be welcoming.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/21/2019 12:15 PM

Thank you for your response, I will be reaching out to you to get more information from you to see how I can better assist you.

DUSTIN N. from AutoNation Hyundai Mall of Georgia responded on 01/28/2019 11:10 AM

Thank you for taking the time to speak with me today and allowing me to solve the issues you had while you were in for service. I sent a email with details of our conversation to you personally. I look forward to helping you in the future and thank you for your buisness.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Flowery Branch, GA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great staff
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/21/2019 05:05 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
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