MH

MICHEAL HENDRIX

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

RT
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Robert T.
Valdosta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Them not trying to sell me a bunch of services
Very good and on the time they said it would take
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/25/2019 04:25 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

DD
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Darlene D.
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean. Professional comfortable waiting rm
Intelligent employees. Work done promptly and professionally.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/21/2019 04:46 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

CM
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Constance M.
Hoschton, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional and personable.
service rep was very good
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/21/2019 04:47 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

BD
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Bruce D.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Informative and helpful
Great service in and out
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/18/2019 04:17 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

KS
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Kurt S.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Very professional and fast,
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/18/2019 04:39 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

DC
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David C.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
honest service
I had a great conversation with my service tech, and I feel like he was upfront, honest about what I actually needed, and made me feel like I mattered to him. I can't ask for any more than that.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/14/2019 05:31 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

Verified Customer
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Excellent service. Thanks
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/14/2019 05:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

Verified Customer
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness and super service!!!
Mike took very good care of us, was friendly, knowledgeable, and explained every thing he was going to let and let me know the amount it was going to be. Kudos to Mike!!!I would give him an A+.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/06/2019 04:43 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

Verified Customer
Acworth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
I worked with Robert D.He is a nice salesperson and he worked out something good within my budget for a Hyundai 2016 sonata we.And the prices at this dealership are relative way better than anywhere else.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/06/2019 04:43 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

AH
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Adrias H.
Gainesville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Repairs
Very friendly
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/05/2019 04:54 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

Verified Customer
Marietta, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Lack communication
Original issue was not fixed during first visit. No paperwork was given as to what was performed during visit. Communication was lacking in multiple aspects. Very disappointed with the sevice but I would still highly recommend the Hyundai brand.
Not Recommended
DUSTIN N. from AutoNation Hyundai Mall of Georgia responded on 03/04/2019 04:31 AM

Thank you for your responce. I will be reaching out to you to speak with you on these concerns.

Thank You!
Dustin Nelson
Service Manager

Employees worked with

Verified Customer
Mcdonough, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
My service tech took time to understand the issue I had and researched it to find the solution. He was very courteous, knowledgeable, and friendly.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/01/2019 04:34 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

LA
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Lynn A.
Braselton, GA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Safety first through excellent service
We appreciated being driven home while our 3-4 hour service was completed. An excellent job done in a timely manner.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/01/2019 04:33 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

Verified Customer
Duluth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change and tire rotation
Friendly and knowledgeable.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/27/2019 05:24 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

NH
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Nicole H.
Greeley, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Service
Mike I’m service was very friendly. He had to be a little extra friendly because I went into service thinking i would get a balance and rotation of tires, when I’m fact i needed new tires and was upset to put that amount of money on the vehicle. But Mike was very friendly and took pictures of my tires showing me that in fact the tires were not in working order.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/26/2019 04:29 AM

Thank you so much for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

TS
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Teresa S.
Lawrenceville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The Associates are so nice and friendly, they also got me in and out very quickly.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/25/2019 05:07 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

DB
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Daniel B.
Suwanee, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
verified customerVerified Customer
Category: Service
Review
Great staff and people; excellent service and results.
Recommended
Employees worked with

VD
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Valerie D.
Warner Robins, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They took care of me when I received a recall notice on my car. While I waited for the service to be completed, they took me to the nearest mall and accommodated my every need. I will return here for my car servicing needs!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/21/2019 04:44 AM

Thank you so much for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with

DB
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Daniel B.
Suwanee, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
verified customerVerified Customer
Category: Service
Review
Great staff and people; excellent service and results.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/16/2019
Service Type: Repair
Category: Service
Warranty repair incuding case #
Read previous comments!!!
Not Recommended
DUSTIN N. from AutoNation Hyundai Mall of Georgia responded on 02/18/2019 04:33 AM

Thank you for your response on your previous service. I apologise for the mix up and I will be looking into your concern and I will be reaching out to you to speak with you.

Thank you
Dustin Nelson
Service Manager.

DUSTIN N. from AutoNation Hyundai Mall of Georgia responded on 02/19/2019 06:58 AM

Daniel,
Thank you for taking the time to speak with me today and allowing me to address your concerns. As always we value as a customer and we are happy to go the extra mile for you.

Thank you
Dustin Nelson

Employees worked with

JT
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Joseph T.
Oakwood, GA
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
no title
No review
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/15/2019 04:47 AM

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
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