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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / MICHEAL HENDRIX
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MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

DJ
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David J.
Suwanee, GA
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
The service reps are very professional. Most are former service techs so can explain the level of work necessary and thus the cost charged
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/10/2020 04:26 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Snellville, GA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Wonderful Se8
The Service Advisors work hard to make sure you leave satisfied.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/10/2020 04:25 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
MH
MICHEAL HENDRIX
EC
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Ernesto C.
Sugar Hill, GA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very professional and kind
I went to Auto Nation Hyundai Mall of Ga to do my scheduled tire rotation and balancing. Mike received me and very professionally and kindly recommended me to acquire new tires, he also explained why it was necessary, the risks of not doing so and recommended the most appropriate tires for the vehicle and according to my budget. Then Mike called Eloy who explained to me the whole process and coordinated to take me home and pick me up once the service was done.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/25/2020 05:35 AM

Thank you for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Gainesville, GA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service!
This place is ethical, honest, reasonably priced and professional. Mike is the best service tech. He helps me get the best service with total customer service. The entire dept. should be congratulated for their work.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/22/2020 04:29 AM

Thank you for your awesome feed back about Mike. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
PG
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Paul G.
Hoschton, GA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great superior service!
Great service at fair prices
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/22/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
RJ
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Richard J.
Gainesville, GA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
First Time to AutoNation Hyundai
Service was scheduled and estimated repair time was accurate. Easy to get in and out. Since facility is close to the Mall of Georgia, a shuttle van can take you there and pick you up. You do not need to stay and wait at the dealership.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/22/2020 04:33 AM

Thank you for awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
RB
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Robert B.
Flowery Branch, GA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
People
I was treated like I was some one special.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/18/2020 04:11 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
AL
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April L.
Suwanee, GA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service at Autonatiion
Always great and prompt service.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/16/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
CC
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Christopher C.
Lawrenceville, GA
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendliness and timeliness.
They are very friendly and efficient.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/15/2020 06:08 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MN
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Mary N.
Buford, GA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Dealership you can trust.
We have 2 Hyundais,I bring the cars in for anything major. Unlike some dealers,their service department has actually told me when I don't need certain things, instead of trying to get every penny they can squeeze out of you.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/15/2020 06:12 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Gainesville, GA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great place!
Great customer service...great value....do not rip you off....care about their customers!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/13/2020 07:22 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
JL
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Juan L.
Gainesville, GA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
Always feel welcomed when I bring in my car for regular maintenance, fair prices for good quality work.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/09/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
LB
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Lisa B.
Buford, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Sunshine
Michael Hendrix rocks!!!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/07/2020 04:08 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
BS
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Bill S.
Dacula, GA
2017 Hyundai Sonata Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Everything was as expected, good communication and on time.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/06/2020 04:48 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employees worked with
MH
MICHEAL HENDRIX
JJ
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Jazmine J.
Buford, GA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service even on short notice.
I like coming here for the free inspection with my oil change. I like knowing what else needs fixing on my far. Don’t want to find out the hard way. I came in without an appointment but still got serviced in a reasonable amount of time.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/06/2020 04:52 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Lawrenceville, GA
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Manager needs to be polite!
Service Manager never greeted customers, interrupted conversation between my son + me + our service guy (Mike) as we were checking out and paying - So rude and disrespectful- acting like we were nothing and needed to leave to allow next customer in. Shameful!!!! Learn to treat customers like you want them to return and you value their business! I have had 7 Hyundai’s too! Why go back to this dealer?!?!?!
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/03/2020 04:41 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.

Employees worked with
MH
MICHEAL HENDRIX
EC
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Ethel C.
Buford, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous , friendly, helpful, KIND just mention a few
I love those at my Hyundai dealership.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/23/2019 07:47 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employees worked with
MH
MICHEAL HENDRIX
BF
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Barbara F.
Gainesville, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change service
The dealership is clean and very efficient. Mike was my service tech and He day a job explaining everything to me.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/18/2019 06:04 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employees worked with
MH
MICHEAL HENDRIX
SH
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Salima H.
Lawrenceville, GA
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
The staff was friendly and personable. The service was quick and efficient!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/17/2019 05:13 AM

Thank you so much for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
CT
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Carolyn T.
Tucker, GA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Mike Hendrix
Mike Hendrix is the best service consultant I have ever dealt with at Hyundai. He is both professional and very knowledgeable about everything to do with my car. He answers all my questions and always gives me all of my options. Mike is the kind of person that will make me a Hyundai customer forever.

James Carroll
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/16/2019 01:23 PM

Thank you so much for your awesome feed back.I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
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