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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / MICHEAL HENDRIX
MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

JA
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Jazmyn A.
Lawrenceville, GA
2007 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customer Verified Customer
Category: Service
impeccable service
thank you micheal and hyuandai for making my visit so enjoyable!
Recommended
Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Lawrenceville, GA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
✅
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/20/2020 08:32 AM

We appreciate you taking the time to do our survey and awarding us 5 stars. 

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Gainesville, GA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service; great car service; cost is reasonable!
I totally trust my car's service to this dealership. Mike Hendrix provides the best customer service; he is honest and makes sure my car is running up to standards. The gentlemen that work on my car do great work. They are very time efficient and care about their customers.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/20/2020 08:30 AM

Thank you for your feed back. We appreciate you taking the time to take our survey and awarding us 5 stars.  

Employees worked with
MH
MICHEAL HENDRIX
JA
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Jazmyn A.
Lawrenceville, GA
2007 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customer Verified Customer
Category: Service
impeccable service
thank you micheal and hyuandai for making my visit so enjoyable!
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2020
Service Type: Maintenance
Category: Service
boo
the simple services took three days to complete. i dropped my car off on tuesday, and could not pick it up until saturday. i expected my car to be the first car worked on wednesday morning, since i dropped it off on tuesday.
Not Recommended
ELOY F. from AutoNation Hyundai Mall of Georgia responded on 07/16/2020 07:47 AM

spoke with customer, issue resolved

Employees worked with
MH
MICHEAL HENDRIX
RC
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Ronald C.
Dacula, GA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Staff is friendly, helpful, and responsive.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/10/2020 09:36 AM

We appreciate you taking the time to do our survey and awarding us 5 stars. 

Employees worked with
MH
MICHEAL HENDRIX
CM
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Constance M.
Hoschton, GA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professional and personable.
Quick n and out. Thanks
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/01/2020 06:04 AM

 We appreciate you taking the time to do our survey and awarding us 5 stars. 

Employees worked with
MH
MICHEAL HENDRIX
SM
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Sherice M.
Lawrenceville, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly Service
Great place to go get my car care needs taken care of.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/24/2020 04:56 AM

 We appreciate you taking the time to do our survey and awarding us 5 stars. 

Employees worked with
MH
MICHEAL HENDRIX
RP
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Raeford P.
Loganville, GA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Assistant Service Manager ( Mike Hendrix )
Mr. Hendrix / Mike makes the service go so smooth & effortlessly for my vehicle, he is a Great credit / asset to Auto Nation Hynudai, over the last several years coming to Mall of Ga. Hyundai I have seen service reps. come and go but by far Mike is the best!.

Raeford L. Peele
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/17/2020 07:35 AM

Thank you for your awesome feedback on your service and our service advisor Mike. We defiantly enjoy having him be part of our service team. 

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Clarkesville, GA
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
No problems. In and out quick.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/15/2020 07:10 AM

Thank you for your feedback and taking the time to do our survey.

Employees worked with
MH
MICHEAL HENDRIX
BM
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Bernard M.
Buford, GA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
close to home. very clean. short wait times.
Been coming here for many years. very satisfied with service. Mike is always very pleasant to deal with.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/10/2020 09:45 AM

Thank you for your feedback and taking the time to do our survey.

Employees worked with
MH
MICHEAL HENDRIX
DB
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Diane B.
Lawrenceville, GA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service is excellent
Easy online appointment. Service team gets your car fixed up fast. Shuttle service is also exceptional.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 06/05/2020 09:37 AM

Thank you for doing our survey and awarding us with 5 stars. 

Employees worked with
MH
MICHEAL HENDRIX
MM
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Maureen M.
Sugar Hill, GA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
staff is great and the waiting area is comfortable
The staff was quick and friendly,
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/30/2020 07:27 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
MH
MICHEAL HENDRIX
LB
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Lisa B.
Buford, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service department
Eloy and Mike Hendrix are the best and definitely take care of our needs!!! Hands down the best ever!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/22/2020 06:06 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employees worked with
MH
MICHEAL HENDRIX
DH
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David H.
Duluth, GA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Mike is great!
Great staff, Mike is awesome. Eloy an Justin go up an beyond for the crew an there customers. Its great
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/22/2020 08:16 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
DR
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Dean R.
Buford, GA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Our service representative is excellent
Mike is a fantastic representative for your company. Keep him around and do not lose him.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/22/2020 08:19 AM

Thank you for your awesome feed back on Michael. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
RC
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Richard C.
Flowery Branch, GA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car drives like new again.
Had a lower control arm replaced and only took 1 day along with a tire rotation and wheel alignment. Mike in service was awesome. Hands down made my experience even better. He had great attitude and was friendly. And props to the tech for getting done so fast.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/22/2020 08:20 AM

Thank you on your awesome feedback on Michael. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Suwanee, GA
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Excellent service, swift and professional.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/18/2020 04:42 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
SJ
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Shawonda J.
Atlanta, GA
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customer Verified Customer
Category: Service
Customer Service was great
I would suggest topping off fuels and adding air when necessary to provide even better service to the customer.
Recommended
Employees worked with
MH
MICHEAL HENDRIX
SJ
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Shawonda J.
Atlanta, GA
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customer Verified Customer
Category: Service
Customer Service was great
I would suggest topping off fuels and adding air when necessary to provide even better service to the customer.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/11/2020
Service Type: Maintenance
Category: Service
Mike was Awesome but...
The customer service was great, however, I feel it would’ve been 5 Star service if fluids were topped off and air was added to the tire. As a customer, I would’ve liked to see a little more care given to the car ensuring it had at least the basics covered. I was disappointed that I had to add air to my tire the next day.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/11/2020 06:30 AM

THANK YOU FOR YOUR FEEDBACK 

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Sugar Hill, GA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Always puts the customer first. Honest and dependable.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/11/2020 05:05 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
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