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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / MICHEAL HENDRIX
MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

BR
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Brian R.
Dacula, GA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast service
No issues
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/12/2019 10:59 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
ID
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Ioan D.
Lawrenceville, GA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Best place
Excellent service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/12/2019 04:34 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
VY
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Vadim Y.
Lawrenceville, GA
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast service
Fast and professional service.
Minimum waiting time.
Thank you!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/10/2019 04:24 PM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
SK
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Sharron K.
Flowery Branch, GA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5
5 Star
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/09/2019 04:23 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Suwanee, GA
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always good
Always good people at this dealership on top of the job.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/27/2019 04:38 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
GW
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Gary W.
Gainesville, GA
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The people are very knowledgeable and friendly
The people are very knowledgeable and Friendly
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/25/2019 12:03 PM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MM
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Manoj M.
Suwanee, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
I received excellent service and kept me informed throughout the process. Additionally, they had to order a part and as soon as it came in they informed me and scheduled and appointment convenient to my schedule.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/18/2019 04:25 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
CT
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Carolyn T.
Tucker, GA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
We have always got good service and we would especially like to recognize Mike for everything he did for us and the ease of everything going through our rough time.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/15/2019 05:25 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
SN
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Sara N.
Gainesville, GA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service and car service
Mike was great to work with. Great customer service!! He listened to my concerns and gave me the confidence that it could be handled. He made honest suggestions for my car maintenance.
The service was great, cost reasonable and done in a timely fashion.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/13/2019 12:30 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
JS
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Jerome S.
Cornelia, GA
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great Sevice
very professional people good service clean facillity
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/05/2019 04:21 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Lilburn, GA
2011 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Average
Customer service isn’t. The same. As it. I once. Was... I’ve. Been coming since 2011. I’m considering changing dealers
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/04/2019 04:31 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.  

Employees worked with
MH
MICHEAL HENDRIX
TL
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Tim L.
Dacula, GA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Tim Legg
Great service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/01/2019 12:59 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
SZ
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Shirley Jean Z.
Gainesville, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They treat us like family.
We have always gotten great service at AutoNation Hyundai Mall of Georgia. They treat us like family and my newly divorced daughter-in-law has also been treated with care and kindness. She ended up purchasing a new car because of the great service and care she received from them. My husband and I both drive Hyundai's and we plan on continuing to do so in the future. They are quality vehicles and customer service is top notch.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/31/2019 01:09 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
AA
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Andrea A.
Duluth, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always a good experience.
Quick easy and great people.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/31/2019 06:23 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
SK
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Steve K.
Lawrenceville, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Friendly, on-time and fully explained everything that was needed. Mike was terrific to deal with and we will be coming here for all future needs for our Sonata Sport.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/31/2019 06:22 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
ML
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Marlinda L.
Dacula, GA
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service
This is my second vehicle with AutoNation Hyndai Mall of Georgia. The team, especially the service department, has always been wonderful. They are never pushy and always strive to make sure we are in and out as fast as possible.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/30/2019 08:36 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
SM
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Sandra M.
Buford, GA
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai Mall of Georgia
Always friendly and efficient
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/30/2019 06:16 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
FH
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Floyd H.
Dacula, GA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Floyd
Friendly, courteous and professional.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/30/2019 06:17 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
BF
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Barbara F.
Snellville, GA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
My car need a part sent from Hyundai to fix my 2018
This service department is good about getting the problem solved and fixed. They were waiting on Hyundai to send a new steering column to fix my problem on my 2018. They could not do this until the service dept. received the part. Once it was there they got me in and my car was ready late the same day.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/30/2019 04:55 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
ZK
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Zachary K.
Gainesville, GA
2018 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
Would recommend knowing exactly what you want before going. If you do not there's a good you will be a victim of an upsale for services you don't actually need. Recently I went for a standard 30k service. I asked for the factory recommended service, listed in the owners manual if you need to find it. The tech then pointed to a package and said, "that's what this package is." No, it wasn't. The package was what the dealer recommended. After declining the unnecessary services I got the work done only to find they charged me for little things I didn't ask for ( like windshield washer fluid) and they didn't do things I specifically asked for (making sure the tire pressure was correct.) You at least need to get the little things right if you expect me to listen to all your up-selling. The service is disappointing.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/30/2019 04:53 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you

Employees worked with
MH
MICHEAL HENDRIX
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