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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / MICHEAL HENDRIX
MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

AT
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Ann T.
Dacula, GA
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I brought my car in for a routine oil change/tire rotation. I was in and out within an hour and the Service Attendant could not have been nicer. Great Service Dept!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/23/2019 12:45 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
IC
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Irene C.
Hoschton, GA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Excellent service. Prompt and professional.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/16/2019 05:00 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Lawrenceville, GA
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Great people who provide superior customer service, time and time again. Thank you for your continued efforts.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/12/2019 04:49 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MF
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Michelle F.
Buford, GA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I have only been to a dealership except once since we bought our cars in 2008 and 2009 and this was a problem with the dealership of Rick Case on Roswell Ga—i have always found good honest mechanics and always loved my car and. When people like my car I will send them to you as I have in the past to Ed Voyle when I lived in Marietta
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/05/2019 04:09 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
MY
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Mike Y.
Buford, GA
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer Service... Michael Hendrix service advisor was outstanding
Called Hyundai custmer service corporate and they open a case file, im still waiting to hear back. Hyundai mall of ga " Michael" is doing there best to get me taken care of HOPEFULLY!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/29/2019 12:43 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
DB
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Daniel B.
Suwanee, GA
2012 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New starter installed
Read previous message!!!
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 09/09/2019 04:55 AM

Thank you for taking the time to take our survey,

Employees worked with
MH
MICHEAL HENDRIX
MJ
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Michael J.
Winder, GA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Do what you say
Like I said earlier, don't charge me for something when you tell me its free!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/27/2019 04:39 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
IC
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Interior C.
Dacula, GA
2017 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/26/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Poor facilities and not service program not convenient
Explained in survey.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/26/2019 11:10 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.  

Employees worked with
MH
MICHEAL HENDRIX
TT
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Thomas T.
Dacula, GA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly & Professional Service staff. I highly recommend the sale staff. Sales Manager Eldin Elezvioc is outstanding & is the main reason my wife & I bought both of our vehicles.
My only issue is Hyundia's GPS update policy. They charged $145 dollars to download the update to the 16 gig SIM card (had to buy a SIM Reader for $20) which took nearly 90 mins. to complete & another 30 mins+ to verify the information. Then I had to place the SIM card back into the vehicle & it took another 1+ hour for it to update the system. All of that loss time I can accept but not the $145 charge. I had a 7" touch screen Garmin GPS that came with Life Time Traffic & Map Updates & it cost roughly $250 (purchase price of the Hyundia GPS system was a lot more) . If I had know about the update charge when I purchased my 2 vehicles, I would have kept my Garmin & saved a lot of money. Hyundia should make these upgrade free to their customers. I won't be upgrading my Tuscon anytime soon.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/23/2019 06:54 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
KG
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Karen G.
Hoschton, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Happy with service
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/23/2019 06:47 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
PF
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Patrick F.
Loganville, GA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service,, techs,,
always seems to run smoothly, Michael was great
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/22/2019 05:03 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
KS
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Karen S.
Winder, GA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Kind and courteous service folks
Service desk was quick, kind, friendly and fast!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/14/2019 04:28 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
DB
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Daniel B.
Suwanee, GA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great place
Excellent customer service and advise. Special thanks to Michael Hendrix; the guy to see.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/12/2019 04:42 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
KG
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Kendra G.
Suwanee, GA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
They are very nice and honest. They explain things really well and make sure your doing well when waiting for your car.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 08/05/2019 05:38 AM

 Thank you so much for your amazing feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
JC
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Joann C.
Buford, GA
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Super fast very nice staff
Very nice staff will treat you right
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/30/2019 05:47 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
OE
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Ormand E.
Atlanta, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Review
Review
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/29/2019 05:04 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Buford, GA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Had a Oil Change and also got an estimate on doing some repairs and service was very fast and customer service was good!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/26/2019 06:18 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Franklin, NC
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2011 Tucson
We are so impressed with the service we get every time at AutoNation Hyundai. They go out of their way to take care of the customer and give excellent service for our vehicle.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/24/2019 05:49 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Stone Mountain, GA
2014 Hyundai Santa Fe Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Not so great.
At the time of my service visit I was offered a new service - a sanitizing of the interior of my car. It was an introductory special. It was offered at an introductory price of $5.00. The regular price is supposed to be $29.99. There was no evidence that the service was done. I expected that the interior would have been wiped with wipes or at the least it had been sprayed with a sanitizing spray. The Clorox brand was shown on the sign advertising the service. Nothing had been wiped and there was so fragrance indicating that a sanitizing spray had been used. I checked my bill and I was charged for the service. I called after I picked up my car and it was put into voice mail. This is not the first time for a disappointing visit.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/23/2019 04:47 AM

Thank you for taking our survey. I will be reaching out to see how I can better serve you.

Employees worked with
MH
MICHEAL HENDRIX
MY
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Mike Y.
Buford, GA
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great dealership
I Highly recommend this dealership, the service dpt. Was an excellent experience.

I had an oil change done which only took 25 min.

I had a Hyundai shuttle run to Bojangles down the street and got a chicken sandwich and coffee to bring back to Hyundai.

Just finishing the last bite of the sandwich my car was ready!!

100% great service!!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 07/16/2019 04:33 AM

Thank you for your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employees worked with
MH
MICHEAL HENDRIX
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