MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

AS
gravatar
Adrian S.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I love this place. Service is great
Recommended
Cara M. from San Tan Hyundai responded on 09/21/2020 11:33 AM

Adrian,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RP
gravatar
Russell P.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Typical Great Service
I have always had a great experience with the SanTan Hyundai Service dept. Easy to schedule an appointment on line. When I arrive, I'm always greeted promptly and Mario sees to it that everything I need is taken care of. I'm very happy to give my new car purchase and vehicle maintenance business to SanTan Hyundai.
Recommended
Cara M. from San Tan Hyundai responded on 09/21/2020 10:18 AM

Russell,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

ST
gravatar
Suzanne T.
Cottonwood, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service
I was a walk-in for regular service on my new Hyundai Santa Fe at San Tan Hyundai. I don't live in the area and was going on a trip. Mario, my service provider, was great and kept me updated as my car went through the service process. This service department was prompt and courteous and got me in and out quickly. I would definitely use them again for service if I'm in the area.
Recommended
Cara M. from San Tan Hyundai responded on 09/21/2020 10:17 AM

Suzanne,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

HH
gravatar
Henry H.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
sonada servicw
Great service
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 09/20/2020 06:26 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

JW
gravatar
Jeffrey W.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy Choice
San Tan has simply been awesome which is why we've been loyal customers for 15 years.
Recommended
Cara M. from San Tan Hyundai responded on 09/16/2020 11:12 AM

Jeffrey,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SR
gravatar
Shawn R.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another easy service trip complete
This process of getting my car scheduled and service was easy. My service manager was as friendly as always.
Recommended
Cara M. from San Tan Hyundai responded on 09/16/2020 11:05 AM

Shawn,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service was fast and friendly even with no appointment.
Recommended
Cara M. from San Tan Hyundai responded on 09/15/2020 03:40 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service people are great
Mario has to be one of the best worker ever. He is one of the reasons I return to Santan.
Recommended
Cara M. from San Tan Hyundai responded on 09/14/2020 03:36 PM

Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RA
gravatar
Randall A.
Strawberry, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service without appointment
Due to wife's illness, Your Service Dept took our car in immediately for service. I had no appointment, but your service Dept took due consideration of my situation and serviced the car immediataly. Thank You
Recommended
Cara M. from San Tan Hyundai responded on 09/14/2020 03:30 PM

Randall,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TV
gravatar
Tandra V.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is amazing
They always get me checked in quickly and in and out of there in less time than I anticipate
Recommended
Cara M. from San Tan Hyundai responded on 09/14/2020 03:28 PM

Tandra,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great No Bull
Great service done on time.
Recommended
Cara M. from San Tan Hyundai responded on 09/11/2020 12:29 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AM
gravatar
Anthony M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Ina nd out in less than an hour. Nice service advisor.
Recommended
Cara M. from San Tan Hyundai responded on 09/11/2020 12:13 PM

Anthony,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

EB
gravatar
Edwin B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant service peopl
Fast courteous service
Recommended
Cara M. from San Tan Hyundai responded on 09/11/2020 12:07 PM

Edwin,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TC
gravatar
Tracey C.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario was very through with the service it was super quick too!!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 09/05/2020 12:10 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

LH
gravatar
Larry H.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service
Have requested Mario, as my service advisor the last few times. Feel very comfortable with him advising what needs to be done. Always willing to answer questions.
Recommended
Cara M. from San Tan Hyundai responded on 09/03/2020 02:37 PM

Larry,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards, 
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

KO
gravatar
Kathleen O.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
09012020
As usual Mario is very helpful
Recommended
Cara M. from San Tan Hyundai responded on 09/01/2020 12:45 PM

Kathleen,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Service!
They did a really great job! Mario is very friendly and helpful. I definitely will be returning!
Recommended
Cara M. from San Tan Hyundai responded on 09/01/2020 12:25 PM

Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

YC
gravatar
Yolanda C.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner
Mario is always on top of his game providing excellent service!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 08/30/2020 08:39 AM

Good morning.  Thank you for responding to our survey with the fantastic comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

SS
gravatar
Sandra S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service experience
Mario was great. Had a great experience.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 08/30/2020 08:34 AM

Good morning.  Thank you for responding to our survey.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

SS
gravatar
Sean S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
always a great experience at this location. No pressure on additional services , fast service when waiting and great communication
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 08/30/2020 08:24 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.