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SureCritic / Hyundai Dealer / Fletcher Hyundai / MICHAEL A SARIEGO
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MICHAEL A SARIEGO

Fletcher Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Reviews of MICHAEL A SARIEGO

Verified Customer
Carthage, MO
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
I took my car in for an oil change and they went above and beyond to rotate my tires, check and make sure that everything in the car was working, and they vacuumed out the leaves. Staff was super friendly and greatly appreciate everything that they did
ZEBULON R N. from Fletcher Hyundai responded on 03/16/2022 08:26 AM

Thank you for choosing Fletcher Hyundia - have a great week!!!!!

Employees worked with
MS
MICHAEL A SARIEGO
JH
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Jeanie H.
Girard, KS
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good
nice and friendly
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022 06:24 AM

Thank you for chsooing Fletcher Hyundai - and thank you for your patience while we are doing the re-model. Have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Anderson, MO
2020 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
maintenance review.
everything went well but there was no space to sit since they are remodeling the place but this has been going on for a while now. I also had to go back for my sticker to be put.on the windshield for how many miles I had to go before my next maintenance. other than this I was Tha kful for my maintenance on my car.
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022 06:27 AM

Thank you for choosing Fletcher Hyundai. We appreciate your patience whilewe are under construction. I would like to visit with you about your service experience to see how we can improve for you and for all of our customers. I will reach out shorlty. Also, you can reach me anytime at 417-434-1601

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Miami, OK
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Fast in and out
They did my service as soon as I got there and finished in a timely manner
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022 06:00 AM

Thank you for trusting us with your service needs - have a great day!!!

Employees worked with
MS
MICHAEL A SARIEGO
SL
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Staci L.
Joplin, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service for my 2019 Santa Fe
Highly recommend! Fast, easy and everyone was very friendly.
ZEBULON R N. from Fletcher Hyundai responded on 02/28/2022 05:49 AM

Thank you for choosing Fletcher Hyundia - have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
RD
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Rebecca D.
Granby, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service center
You are welcomed at the door service is of a timely manner and the keep you up to date
ZEBULON R N. from Fletcher Hyundai responded on 02/21/2022 05:20 AM

Thank you for choosing Flethcer Hyundai - have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
SC
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Steve C.
Joplin, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Everything about the dealership is great
Great service team. Everyone is polite, knowledgeable and friendly.
ZEBULON R N. from Fletcher Hyundai responded on 02/14/2022 04:03 PM

Thank you for choosing Fletcher Hyundai - have a great day!!

Employees worked with
MS
MICHAEL A SARIEGO
SS
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Stephen S.
Bentonville, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service!
I was very impressed with their customer service. Care and concern for your comfort. Quick service. Efficient in every regard. I will return for further service.
ZEBULON R N. from Fletcher Hyundai responded on 01/31/2022 07:06 PM

Thank you for choosing Fletcher Hyundai for your service needs. Have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
MZ
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Mary Z.
Galena, KS
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Great Experience
Service was good. They explained everything well
ZEBULON R N. from Fletcher Hyundai responded on 01/31/2022 05:46 AM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Joplin, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Great staff.
ZEBULON R N. from Fletcher Hyundai responded on 01/31/2022 05:45 AM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with
MS
MICHAEL A SARIEGO
LS
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Leigh S.
Stark City, MO
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service and great staff
Never a bad experience any time I get my car serviced.
ZEBULON R N. from Fletcher Hyundai responded on 01/26/2022 12:53 PM

Thank you for trusting us for your service needs- have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Webb City, MO
2019 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customer Verified Customer
10
Category: Service
Reward Michael Sariego and his Team
My husband Joe and I always get quality service from Michael and his customer service team. Our relationship started few years ago when we brought our 2017 Hyndai Elantra in for service and he (was a salesman at that time) and we ended up trading it in for our current model 2019 Hyndai Sante Fe which we currently love. Although time has changed the economy , Michael has always given us quality service that exceeds the norm.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2022
Service Type: Maintenance
8
Category: Service
Fletcher schedule
We thought an oil change would take hardly any time early in
Morning. Something caused service area to be slower than usual? Don’t know why unless understaffed.
ZEBULON R N. from Fletcher Hyundai responded on 01/26/2022 12:53 PM

Thank you for choosing Fletcher Hyundai! I am sorry that your service visit was less than perfect. I will be reaching out to discuss the visit to see where we can improve to make things better for you next time!

ZEBULON R N. from Fletcher Hyundai responded on 01/26/2022 12:54 PM

Thank you for choosing Fletcher Hyundai - It sounds like it took a little longer than usual for your service appt. I will check into that and reach out shortly - Also, you can reach me anytime at 417-434-1601 - thank you!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Weir, KS
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
Fletcher always provides excellent service, they keep me posted on the progress and check in with me often. They are always friendly and professional.
ZEBULON R N. from Fletcher Hyundai responded on 12/20/2021 01:43 PM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Commerce, OK
2016 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Service Dept
Service Dept is always friendly and helpful.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/13/2021
Service Type: Repair
0
Category: Service
Service Dept
The service dept at Fletcher Hyundai has a friendly staff and they do a good job. I wouldn't recommend purchasing a Hyundai product though. They do not stand behind their product. I have had problems with my vehicle for some time now and they say the problems are normal and I know they are not. I have owned many new and used vehicles and I have never had issues like I am having with my Hyundai. Poor customer service from Hyundai headquarters.
ZEBULON R N. from Fletcher Hyundai responded on 12/13/2021 03:13 PM

I am sorry you are not happy with your Hyundai - I will reach out shortly to see if we as a dealerhsip can do antyhing else to help. Thank you

Employees worked with
MS
MICHAEL A SARIEGO
JB
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Joseph B.
Parsons, KS
2020 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2021
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
They got my information put in this time
They did a good job this time
ZEBULON R N. from Fletcher Hyundai responded on 12/13/2021 10:08 AM

Thank you for choosing Fletcher Hyundai - I would like to reach out to visit with you about your recent service visit - I will reach out shortly; also, you can reach me anytime at 417-434-1601. Thank you!!

Employees worked with
MS
MICHAEL A SARIEGO
AT
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Angela T.
Joplin, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Customer service is great.
They took care of all my needs
ZEBULON R N. from Fletcher Hyundai responded on 12/08/2021 07:17 AM

Thank you for trsuting us for your service needs - have a great week!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Granby, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quick, friendly and professional
The service department at Fletcher Hyundai has been courteous and competent without fail in the 7 years we’ve done business with them. This visit was no different. I especially appreciated their patience as I had to reschedule twice due to being called out of town on short notice.
I was still treated very respectfully and with kindness. My vehicle was returned to me in less time than expected.
The company should be proud to have these workers taking care of their customers. The service team is wonderful!
ZEBULON R N. from Fletcher Hyundai responded on 11/22/2021 08:15 AM

Thank you for choosing Fletcher Hyundai - have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
RB
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Robert B.
Carthage, MO
2017 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customer Verified Customer
10
Category: Service
Great service!
The service team at Fletcher Hyundai are always prompt and courteous! I made this appointment while on vacation and it went through without a hitch!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2021
Service Type: Repair
10
Category: Service
Prompt, Courteous Service
Alway courteous and prompt service. I have always been satisfied!
ZEBULON R N. from Fletcher Hyundai responded on 11/10/2021 05:55 AM

Thank you for choosing Fletcher Hyundai! We strive for 5 star service for every customer. We will reach out shortly to see what we can do better next time . Thank you again for trusting us for your service needs. Have a great day!

Employees worked with
MS
MICHAEL A SARIEGO
EH
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Eva H.
Goodman, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Fuego Sariego
Michael “Fuego” Sariego. In this case, my words over anyone else’s. This young man is a pillar & the front man for the Fletcher Hyundai Service Department. Such a fine young man with high standards & great morals no man his age has. Not to mention the Kim girl that works with him. She’s awesome too! & the other fella that sits at their desk. AND LET US NOT FORGET Sir Zebulon N. Who in their right mind would gift a child such name? His parents. Awesome name, awesome guy. Awesome service team! I felt like Trump for a sec. very welcomed & loved. & they knew my name as soon as I walked in. 1,000,000/10 rating
ZEBULON R N. from Fletcher Hyundai responded on 11/05/2021 01:08 PM

Thank you for choosing Fletcher Hyundai - have a great weekend!!!

Employees worked with
MS
MICHAEL A SARIEGO
SH
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Sheena H.
Joplin, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great place
Friendly people and great to be around an very helpful.
ZEBULON R N. from Fletcher Hyundai responded on 10/27/2021 06:30 AM

Thank you for trusting us to service your Hyundai - have a great rest of the week!!

Employees worked with
MS
MICHAEL A SARIEGO
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