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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / NATHAN A KLEIN
NK

NATHAN A KLEIN

Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

Reviews of NATHAN A KLEIN

DP
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David P.
Glacier, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Friendly and efficient
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 07/25/2016 07:32 AM

David,

 Thanks for taking the time to fill out our survey. Positive feedback is alway appreciated.

thanks!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
PN
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Patrick N.
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Fast and great price
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:26 AM

Patrick,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
LB
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Lynn B.
Bellingham, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bought the car there and it's within walking distance of where I live
good service, nice cars,
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/28/2016 07:45 AM

Lynn,

   Thanks for the positive feedback. We are always here to help so please let us know if we can ever be of any assistance.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
NT
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Nicholl T.
Bellingham, WA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
free wifi.
Helps pass the time.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/28/2016 07:46 AM

Mr Nicholl,

   Thanks for the positive feedback! we look forward to see you at your next service interval.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
SM
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Sheldon M.
Bellingham, WA
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
n/a
n/a
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:31 AM

Sheldon,

   Thanks for the Positive feedback. its always good to see you. we look forward to seeing you at your next service.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
MM
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Marty M.
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Commitment to Quality
I came in for a routine oil change. During the inspection of the vehicle the dealership found a small oil leak due to a defect that occurred when the vehicle was made in the factory. I am grateful that they discovered the problem early instead of later. It will take considerable work to fix the problem but the dealership insists on repairing it properly. I am impressed with Hyundai's commitment to quality maintenance. And it's all covered under the warranty.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:32 AM

Marty,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
LD
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Laurie D.
Bellingham, WA
2012 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Don't schedule online
When I went in for a recall they had no record of my appointment even though I received reminders by email.
Not Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/28/2016 07:42 AM

Laurie,

  Thank you for the feedback. I do apologize for the schedualing issue we had and i am looking into figuring out with the issue is with our online system so that we can make appointment scheduling as easy as possible for you. If there is anything else we can do to make your experience a more pleasurable one please dont hesitate to let us know. We look forwar to seeing you at your next service interval.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
WS
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Walter S.
Ferndale, WA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
very Business like
Second time and am i very impressed.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:33 AM

Walter,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
RA
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Richard A.
Washougal, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Worked for me.
Very helpful.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:33 AM

Richard,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
AW
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Anita W.
Oak Harbor, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service oriented
I have always had very good experiences with this Hyundai dealer.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:35 AM

Anita,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
MS
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Meva S.
Blaine, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy and wanting to help
Very good
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:35 PM

Meva,

   Thanks for filling out our survey and for the positive feedack! feel free to stop in for a free car wash voucher.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
DK
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David K.
Medina, OH
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
not recommending unnecessary parts or service ...cooperative attitude toward customer's requests
excellent service
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:41 PM

David,

Thanks for the feedback. feel free to stop in for a free car wash coucher anytime.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
ER
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Everett R.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Personal attention is very nice
Personal attention is very nice and they are customer service oriented. Answer questions easily and completely. Good communicators.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:57 PM

Everett,

 Thanks for the positive feedback! I wil definitley let brandon know the about the kind words and we appreciate your business!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
TJ
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Tom J.
Bellingham, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleased with work done
Completed requested work in proper amount of time and at a reasonable price. Will continue to use this dealership for all my Hyundai servicing.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 05:01 PM

Tom,

 Thanks for the positive feedback. Let us know when your ready for your next service and we will continue to provide the best service possible.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
DC
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Daniel C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service, friendly staff.
Got my oil changed, tires rotated, and recall items amended. Took about 80 minutes, pretty reasonable considering the 2 recall items. Was $56, much cheaper than what it would have cost at Jiffy Lube.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 01/14/2016 07:50 AM

Thank you for the survey and the value of our service Daniel.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
IP
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Isaac P.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job on detailing and maintenance!
This was my third service visit at Rairdon's, and, as always, the staff was super friendly and trustworthy, and they did a great job on detailing... it feels like a brand new car! Thanks again!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 12/28/2015 04:16 PM

Thank you for the survey Isaac and your trust.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
NM
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NORMAN M.
Lynden, WA
2014 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
They did all of the routine maintenance and the warranty work that they promised within the time frame they said they would. They gave me a loaner car and told me to come back when I was finished my errands and they gave me a free car wash for my car! It was all done for a reasonable price.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/30/2015 10:06 AM

Thank you for the Sure Critic Review Norman.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
PU
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Phil U.
Bellingham, WA
2013 HYUNDAI ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Elantra Service
Outstanding service from service writers & service manager
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/25/2015 08:08 AM

Thanks for the survey Phil and taking the time to complete it.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2015 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Car care
Awsome!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/19/2015 12:14 PM

Thank you for the "Awsome survey".


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
CG
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CHRISTOPHER G.
Bellingham, WA
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
Everyone is friendly and work done on our car is always done well. After the work is done they go over everything w/ us. When we leave, we feel confident.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 10/24/2015 08:30 AM

Thank you Christopher for taking the time to complete the Survey and your trust in our dealership.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
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