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SureCritic / Hyundai Dealer / Puente Hills Hyundai / ROBERT BINKLEY
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ROBERT BINKLEY

Puente Hills Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
85

Reviews of ROBERT BINKLEY

RR
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Rosa R.
Rowland Hghts, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent customer service
People are friend and fast service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/23/2019 02:37 PM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
avatar
ROBERT BINKLEY
UC
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U.S.A C.
La Habra, CA
2002 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
the people are great
good place to bring vehicle in
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/19/2019 12:11 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
ML
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Mary L.
Montebello, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Work
I came in for a problem with my front passenger side door. Further work needs to be done because a part needs to be ordered. But, I did get a wheel alignment done at a special discount. Everything was done by noon.
I still need to be contacted when the part comes in, but I don't anticipate any problems with the service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/12/2019 10:42 AM

Thank you so much for the great review.
Your kind words are much appreciated.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
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ROBERT BINKLEY
KL
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Kang L.
Rowland Hghts, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
the last service visit
very friendly staff, kind and helpful. I choose this dealer for they are close to home, and I value their services more than the costs.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/31/2018 09:47 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.
Happy New Year!!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
DR
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Daniel R.
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Javer
Great customer service!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/21/2018 11:03 AM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
Verified Customer
Chino Hills, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Best Service
Javier from Puente Hills Hyundai service desk was extremely professional and helpful. He guided me and followed up with me every step of the way. He made it very easy process for me and his customer service skills are amazing.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/18/2018 11:03 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
IM
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Irma M.
El Monte, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service is friendly and professional!
Best service dealership ever!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/15/2018 10:21 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
TL
TINO LOZANO
avatar
ROBERT BINKLEY
JB
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John B.
Yorba Linda, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love my Hyundai
I have had nothing but positive experiences with each Hyundai visit. I’ve moved a few times and each location provides great service and makes me happy to be a Hyundai customer. We’ve had terrible experiences with certain luxury brand dealers and service, so Hyundai’s service and warranty keeps us coming back.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/14/2018 11:56 AM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
Verified Customer
Alhambra, CA
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
verified customer Verified Customer
Category: Service
car trouble
My car is still having trouble but they are giving me a loner.
This is a great way to treat customers and they have gone out of their way to help me.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
avatar
ROBERT BINKLEY
TP
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Terry P.
La Mirada, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service visit
No comnents.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/24/2018 10:39 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
DR
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Daniel R.
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Close, friendly people
Right onntime, great customer service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/21/2018 11:19 AM

Thank you for the great review.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
Verified Customer
Hacienda Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!!
The service was great! The representative that took care of us expedite the repair. It took less time than expected. We appreciate the fast service.
Thank you puente hills hyundai for your good service.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
EG
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Estela G.
La Puente, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
great customer service
Great customer service jar service representative went above and beyond to help and service our needs
Recommended
Employees worked with
JJ
JAYANT JUSSAL
avatar
ROBERT BINKLEY
MW
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Michael W.
West Covina, CA
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Equus 2016
Brian and Sean made sure everything was done perfect. When I left I was completely satisfied.

Thank you
Recommended
Employees worked with
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ROBERT BINKLEY
TC
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Tom C.
Tempe, AZ
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2018
verified customer Verified Customer
Category: Service
Trunk Latch
Jay followed up with my concern and provided he remedy immediately. This was the best experience I have had post service. I would highly recommend using Puente Hills Hyundai.
Recommended
Employees worked with
avatar
ROBERT BINKLEY
MW
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Michael W.
West Covina, CA
2016 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
verified customer Verified Customer
Category: Service
Customer service
Service rep Brian made my visit great. I was in the loop on everything. Even though there were issues not caused by him he reassured me eveything would be taken care.
Recommended
Employees worked with
avatar
ROBERT BINKLEY
JE
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Javer E.
Los Angeles, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Jae is very handsome. great guy. wish every was like him.
over all was great
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/30/2018 04:59 PM

Thank you for the 5 star review!!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
RJ
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Roy J.
Hacienda Heights, CA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Services
Very Professional and Friendly
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/22/2018 01:12 PM

Thank you for the positive comment. We will continue to provide a good service to our customers.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
MB
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Marisela B.
Hacienda Heights, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Car buyer
People who care
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/03/2018 10:19 AM

Hi Marisela,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
Verified Customer
Los Angeles, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Brake pads and rotors
Everything was great price is a little pricey but it's always better with original parts thanks hyundai for making. My car run smooth like the 1st day. And thanks CRYSTAL MARTINEZ for setting up my appointment much help.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/08/2018 01:32 PM

Good afternoon,

We appreciate the time you have taken and giving us your feedback and 5 star review. I am glad to hear our team provided you with awesome service. We look foward in seeing you on your next visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
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