Sean Tolton

RICHARD T BRITT

Ronald C.

Capitol Heights, MD

2020 Hyundai Santa Fe

07/29/2021

Service Type: Repair

Verified Customer

Category: Service

Good customer service

Overall it was good. Just put to much air in the tire replacement.they needed to check all tires to make sure they are the same

Recommended

KALYN M B. from Pohanka Hyundai responded on 07/30/2021 06:11 AM

Thank you for the 5 star review. In the future feel free to contact your service advisor if you have any problems.

Employees worked with

Vincent C.

Clinton, MD

2015 Hyundai Genesis

07/27/2021

Service Type: Repair

Verified Customer

Category: Service

Great service!

Employee friendly professionalism and timely service

Recommended

DAVID P. from Pohanka Hyundai responded on 07/29/2021 04:46 AM

Thanks for the feeback and great comments! I will be reaching to you look for ways to improve our process.

Employees worked with

James G.

District Heights, MD

2016 Hyundai Sonata

06/30/2021

Service Type: Maintenance

Verified Customer

Category: Service

Outstanding Service

I have yet to experience any problems when having my car serviced at Pohanka Hyundai. The personnel friendly and professional. They are knowledgeable and are willing to answer any questions you present to them. Most importantly is timely quality service.

Recommended

KALYN M B. from Pohanka Hyundai responded on 07/02/2021 08:20 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with

Kenneth P.

Washington, DC

2011 Hyundai Sonata

06/24/2021

Service Type: Maintenance

Verified Customer

Category: Service

Best Service Around

I have used them for years and Seean always see that I get the best service and attention I need for my car

Recommended

KALYN M B. from Pohanka Hyundai responded on 06/25/2021 12:38 PM

Employees worked with

2018 Hyundai Santa Fe Sport

Verified Customer

Washington, DC

06/24/2021

Service Type: Maintenance

Verified Customer

Category: Service

Great service

My vehicle maintenance was done properly. Sean was pleasant and professional as always and he listened to my request about what I wanted done to my vehicle.

Recommended

KALYN M B. from Pohanka Hyundai responded on 06/24/2021 01:33 PM

Employees worked with

2018 Hyundai Santa Fe Sport

Evelon B.

Clinton, MD

06/22/2021

Service Type: Maintenance

Verified Customer

Category: Service

Hyundai Santa Fe Sport

Customer service rep. Sean was very friendly and informative, as always he explained what was being done, approximately how long it would take, and when I should return, what would have to do done when I return for my next appointment.

Recommended

KALYN M B. from Pohanka Hyundai responded on 06/22/2021 08:10 AM

We appreciate your kind feedback about our employee. Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employees worked with

2015 Hyundai Santa Fe Sport

Angelo R.

District Heights, MD

06/20/2021

Service Type: Repair

Verified Customer

Category: Service

Service

Always a happy customer, I have two cars that get serviced here.

Recommended

KALYN M B. from Pohanka Hyundai responded on 06/21/2021 08:03 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employees worked with

Verified Customer

District Heights, MD

2018 Hyundai Sonata

06/04/2021

Service Type: Repair

Verified Customer

Category: Service

The communication between the service attendant that checks your car in and keeping you posted on the status of your car.

Yes open communication is very important.

Recommended

KALYN M B. from Pohanka Hyundai responded on 06/04/2021 07:58 AM

Thank you for your 5 star we are always happy to serve!

Employees worked with

Angela P.

Laurel, MD

2013 Hyundai Elantra

06/01/2021

Service Type: Maintenance

Verified Customer

Category: Service

Fabulous service

I would recommend Sean and Pohanka Hyundai to anyone. The personal attention i receive from Sean has me seeking him out, when my car needs servicing. He took the time to remember me. He knows my name and my car. All I need to do is tell him what I needed and give him the keys. His commitment and Pohanka service is exceptional.

Recommended

KALYN M B. from Pohanka Hyundai responded on 06/02/2021 05:26 AM

We appreciate your kind feedback about our business and employees Angela. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with

Letricia W.

Temple Hills, MD

2021 Hyundai Tucson

06/01/2021

Service Type: Repair

Verified Customer

Category: Service

Service visit

Exceptional service.

Recommended

KALYN M B. from Pohanka Hyundai responded on 06/01/2021 01:51 PM

Thank you we appreciate the chance to be your 5 Star dealer!!

Employees worked with

Jocelyn P.

District Heights, MD

2011 Hyundai Azera

05/31/2021

Service Type: Maintenance

Verified Customer

Category: Service

Great

Very good service

Recommended

DAVID P. from Pohanka Hyundai responded on 05/31/2021 11:03 AM

Thank you we appreciate the chance to be your 5 Star dealer!!

Employees worked with

Verified Customer

District Heights, MD

2009 Hyundai Santa Fe

05/24/2021

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

My service tech is Sean. Always friendly and welcomes me by name even with my mask on and I don't even tell him who I am. Keeps me updated while I wait. He will schedule my appointment around my availability and tell me by what time to be at the shop so he can check me in. Excellent!

Recommended

KALYN M B. from Pohanka Hyundai responded on 05/25/2021 05:28 AM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with

2018 Hyundai Santa Fe Sport

Kristal B.

Waldorf, MD

05/24/2021

Service Type: Maintenance

Verified Customer

Category: Service

my service advisor and his knowledge on my vehicle

i have been using this service department for years. If i have questions they get answered in a timely fashion. I find out what wrong with my vehicle and get estimates before work is performed and i appreciate that.

Recommended

KALYN M B. from Pohanka Hyundai responded on 05/24/2021 10:54 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

Employees worked with

Corana P.

Waldorf, MD

2020 Hyundai Palisade

05/14/2021

Service Type: Repair

Verified Customer

Category: Service

No time wasted

I was in and out promptly...enough time to enjoy a nice cup of coffee and then, all done!

Recommended

DAVID P. from Pohanka Hyundai responded on 05/15/2021 05:18 AM

Thank you for the kind comments! We look forward to servicing your vehicle in the future!

Employees worked with

Kenneth P.

Washington, DC

2011 Hyundai Sonata

05/12/2021

Service Type: Maintenance

Verified Customer

Category: Service

Greatcplace for service

I really enjoy the service I receive from them. I am extremely pleased with sean the service representative. He always makes sure that I receive the best service.

Recommended

KALYN M B. from Pohanka Hyundai responded on 05/13/2021 05:25 AM

Employees worked with

Ocie B.

Cheverly, MD

2017 Hyundai Sonata

05/07/2021

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Service

Sean, my service advisor, took great care of my vehicle and myself as he always does. He’s personable and very professional. He ensures that I have nothing to worry about and makes sure that I get everything done that I need.

Recommended

DAVID P. from Pohanka Hyundai responded on 05/08/2021 07:48 AM

Thank you for the kind words for Sean and the team. We look foward to seeing you in the future!

Employees worked with

Jacqueline M.

Lanham, MD

2021 Hyundai Tucson

05/04/2021

Service Type: Repair

Verified Customer

Category: Service

Phenomenal Customer Service

Fast and professional

Recommended

DAVID P. from Pohanka Hyundai responded on 05/05/2021 06:19 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

Employees worked with

Cherelle S.

Hyattsville, MD

2014 Hyundai Sonata

04/28/2021

Service Type: Maintenance

Verified Customer

Category: Service

Great service

Great service done fast

Recommended

MIGUEL D. from Pohanka Hyundai responded on 04/29/2021 05:40 AM

Employees worked with

JEFFERSONS VALLADARES

Mary W.

Largo, MD

2015 Hyundai Sonata

04/24/2021

Service Type: Maintenance

Verified Customer

Category: Service

Replacing Brakes

Everyone there was courteous and friendly at the work stations. Sean Hatton is such a jewel, he goes out his way to help you. Will try to help in prices.

Recommended

MIGUEL D. from Pohanka Hyundai responded on 04/26/2021 04:56 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business. Feel free to follow up with any questions or concerns regarding your service with your Advisor.

Employees worked with