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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

MJ
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Marcella J.
Fort Washington, MD
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Personnel and service
Sean Tolson the service tech is very professional and caring. Whenever I come or make an appointment I always ask for him, because I know whatever the problem is he’s going to make sure it’s taken care of.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/15/2021 06:14 AM

We appreciate your positive feedback about our business and employees Marcella. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
IS
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Inez S.
Greenbelt, MD
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Very professional and courteous.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/14/2021 11:25 AM

We appreciate your positive feedback about our business and employees Inez. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
BH
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Bluette H.
Fairmount Hgt, MD
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
I live close and as senior this is important and good dependable service.
I was treated as I was important. Mr Tolton took time to make sure that I understood all that was needed and done.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/14/2021 10:40 AM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
HE
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Hermina E.
Capitol Heights, MD
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Clean and inviting
The service was fast and the staff were very efficient. Very good customer service.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/09/2021 11:11 AM

Thank you Hermina for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JT
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Johnny T.
Capitol Heights, MD
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Best World class service at Hyundai
First I would like to thank Sean and Shannon in services at pohanka Hyundai for their extraordinary world class service. Also the Hyundai family have always show professionalism and kindness to me. I will always be sort of the family and will come back again for my next car.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/30/2020 02:25 PM

Thank you Johnny for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
District Heights, MD
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The communication took the customer and explanation of service provided.
The wait time was just as they promised. The communication bylaws email exceptionally well.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/30/2020 02:28 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
JP
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Jocelyn P.
District Heights, MD
2011 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Greay
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/21/2020 01:26 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Upper Marlboro, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service as always
Sean always makes my visits easy to deal with. He's honest and doesn't try to overwhelm me with work that's not needed
Recommended
MIGUEL D. from Pohanka Hyundai responded on 12/07/2020 11:49 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
Verified Customer
District Heights, MD
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I give all five stars nothing but exceptional service.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/23/2020 05:24 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
JC
JEROME CRAWFORD
DD
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Deborah D.
Clinton, MD
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service, Great Smile, Great Manners
My advisor, Sean, was friendly, helpful and proficient. I felt safe in the clean environment. The amount charged was in keeping with the initial estimate. Just a pleasant experience.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/23/2020 05:23 AM

 We appreciate your positive feedback about our business and employees Deborah. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
Verified Customer
Riverdale, MD
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Sean tolton
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/17/2020 04:36 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
IT
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Ivy T.
Clinton, MD
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service Provider!
I had a flat tire, so I needed to have it repaired, or I had to purchase a new one. Sean. did an excellent job in informing me of the process I needed to go through. He was very friendly, knowledgeable and professional. I had to return the next day for a new tire, but my wait time both days was minimal. I was very impressed. I highly recommend Pohanka Hyundai for service needs.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/13/2020 04:49 AM

We appreciate your AMAZING feedback about our business and employees Ivy. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
HD
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Henry D.
Washington, DC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Manager Sean Tolston5
5 Star Review
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/06/2020 05:12 AM

Thank you for your review Henry. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employees worked with
ST
Sean Tolton
ASM
JM
JEFERSON MARTINEZ
MJ
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Maria J.
Suitland, MD
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Wait time
Very good
Recommended
MIGUEL D. from Pohanka Hyundai responded on 11/02/2020 04:54 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Largo, MD
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A good product and service team
A good product and service team
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/27/2020 04:40 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
KB
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Khil'i B.
Bowie, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Continuously great service!
Pohanka Hyundai continues to provide excellent service each time I need it.

This time, I brought someone with me to have their own vehicle serviced and they were shocked by the professionalism and care they were shown. It's such a wonderful feeling!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/26/2020 06:50 AM

We appreciate your positive feedback about our business and employees Khil'i. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
HT
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Hailey T.
King George, VA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional Service
Great customer service. I was a walk in appointment to get my tires rotated, oil changed, and inspection. They had me in and out within an hour on a busy Saturday!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/23/2020 04:43 AM

Thank you for your review and for choosing Pohanka for your service Hailey. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
KM
KARIMA MCDOUGALL
OG
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Otis G.
Silver Spring, MD
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service from Sean
I always look forward to dealing with Sean. Great person and very knowledgeable.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/21/2020 04:24 AM

We appreciate your positive feedback about our business and employees Otis. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
JC
JEROME CRAWFORD
DC
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David Christopher C.
Temple Hills, MD
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service when I got my car checked
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/21/2020 04:23 AM

We appreciate your positive feedback about our business and employees David. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
AB
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Anita B.
Clinton, MD
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean, efficient, good personnel
Sean is an excellent service attendant.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 10/12/2020 08:00 AM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
JM
JEFERSON MARTINEZ
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