avatar

TRAVIS KUHN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

PD
gravatar
Patrica D.
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Comfort and cleanliness
Shared with Mr Travis Kuhn, my disappointment with the workings of my 2010 Genesis, purchased 2016 with 60,000 mileage. I have received two (2) Smog Failure testing since ownership forcing me to return to the Dealership for correction. A new Battery was replaced by Dealership causing the WiFi/Bluetooth service to Fail...again repair not made to correct the problem. I would recommend your Service Dept to a friend with Caution.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2021 08:08 AM

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AC Compressor Replacement
Provided a cost saving option and completed the repair quicker than quoted. Works like new.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2021 08:07 AM

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JK
gravatar
Jeffery K.
Fallbrook, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Category: Service
Customer Service
Travis in the service department was totally flexible and was able to adjust to my schedule.
Recommended
Employees worked with

BF
gravatar
Bianca F.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Catalytic Crisis Averted :)
My Hyundai Accent was fine and one day had a check engine light on the dash. I had the code pulled and it was my catalytic converter! Thanks to my warranty I was able to get it replaced and not pay a fortune. Everything was smooth; getting my car into the shop and getting my rental took around 30 minutes TOTAL which was awesome!! I had my car back within 72 hours and it’s running smoothly again!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/26/2021 02:34 PM

Thank you for the great review. Hope you have a fantastic day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Travis K., Service Advisor from Temecula Hyundai responded on 05/27/2021 11:40 AM

Thank you very much for the awesome 5 star review! Im glad we were able to meet your needs and get your vehicle fixed! Sorry about the key situation! see you next visit at Temecual Hyundai

Travis Kuhn
Service advisor
951-699-6807
Employees worked with

LA
gravatar
Linda A.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Temecula Hyundai love their service. Easy access pleasant staff
Prompt service , staff ,good service. Travis and Carlos are on top of things.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/25/2021 09:51 AM

Thank you for the perfect 5 star review. Hope you have a fantastic day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

MM
gravatar
Michael M.
Winchester, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customerVerified Customer
Category: Service
Ensuring Satisfaction
This is a dealership that is making sure things go correctly. They hear you out and provide good solutions.
Recommended
Employees worked with

EC
gravatar
Edward C.
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Owner of a 2013 Sonata Hybred
Disappointed that Hyundai does not have a spare tire kit for my 2013 Sonata Hybrid?
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2021 11:27 AM

Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Service was good and they got me a loaner car while my SUV was being worked on. They were professional both service manager Travis and staff and the Rent a car gal was very nice
Recommended
TRAVIS N K. from Temecula Hyundai responded on 04/15/2021 08:52 AM

Thank you very much for the honest feedback and allowing us to work on your vehicle.  See you next visit. 

TRAVIS N K. from Temecula Hyundai responded on 04/15/2021 08:53 AM

Thank you very much for the honest feedback and allowing us to work on your vehicle. See you next visit. 

Employees worked with

JC
gravatar
Janet C.
Sun City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
I have serviced my car here for several years the scheduling is easy and the service tech’s are knowledgeable and my repairs are done timely
Recommended
Charles S N., Director of Operations from Temecula Hyundai responded on 04/15/2021 09:10 AM

Thank you so much for your review of our Service Team.
We will continue to earn your business and loyalty to our Store.

Have a nice day!

Steve Nicholson
Director of Operations
(951) 699-6807
steve@temeculahyundai.com
TRAVIS N K. from Temecula Hyundai responded on 04/15/2021 09:11 AM

THANK YOU FOR THE AWESOME FEEDBACK!  WE WILL SEE YOU NEXT VISIT!

Employees worked with

PB
gravatar
Patricia B.
Lake Elsinore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Manager went above and beyond
Manager was rxcellent
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2021 11:01 AM

Thank you for the great 5 star review. We appreciate you coming in to service your vehicle with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

AE
gravatar
Alex E.
Wildomar, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customerVerified Customer
Category: Service
Above and beyond.
This dealership goes above and beyond. I had a little issue but Travis got a hold of me and resolve my problem and went above and beyond my expectations. I highly recommend them and always fill out the survey. Because if you express your feelings they will not know of your problem. Thank you Guys
Recommended
Employees worked with

EJ
gravatar
Emily J.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you Travis!
Temecula Hyundai is the best
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/24/2021 10:07 AM

Thank you for the great 5 star review.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

VS
gravatar
Virgil S.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service, friendly workers and very helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/11/2021 09:53 AM

Thank you for the great 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

MI
gravatar
Mason I.
Lake Elsinore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another major repair in the bag
I’ve had a few major repairs with my vehicle which is normal due to the amount of miles I have. Every time I take it into the service they take really good care of me. I would always highly recommend this dealer to anybody they have such a solid service team.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/28/2021 02:14 PM

Thank you for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

KB
gravatar
Kathern B.
Temecula, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
verified customerVerified Customer
Category: Service
They take the time to talk.
They went over and explained everything with me.
Recommended
Employees worked with

JH
gravatar
Jonathan H.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
2020 Tucson AWD
Promises made, promises kept!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/22/2020 12:41 PM

Thank you for the great 5 star review. Hope you have a great Christmas and a happy new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

EC
gravatar
Enid C.
Fallbrook, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly dealership
Been coming here for 10 years always had good service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/21/2020 10:40 AM

Thank you for the great 5 star review. We appreciate you coming in to see us for service. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JH
gravatar
Jonathan H.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Travis Kuhn Service Writer
Request Travis Kuhn for your service representative. He will get the job done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/30/2020 10:27 AM

Thank you for the great 5 star review. Hope you have a great day. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

TS
gravatar
Terry S.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/23/2020 08:12 AM

Thank you for the great 5 star review. Hope you are staying safe and well. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service Department
The people are very friendly and the service is quick and reliable every time. Wouldn't consider taking my car anywhere else.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/16/2020 08:17 AM

Thank you for the great 5 star review. Hope you have a fantastic day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.