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TO

TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

JN
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Jennfier N.
Saint Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love Hyundai!
Soondi is always so sweet and kind greeting me and making sure all my car needs are met. She is an asset to your organization!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/06/2020 05:49 AM

 Thank you for sharing your service experience and kind words with us. Tunde is a tremendous asset to our service team and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
LK
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Laszlo K.
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty service
Hyundai honored its manufacturer's warranty and replaced all the parts and provided the labor and even a rental car at no cost at all.
The dealership's customer advisor was very friendly , knowledgeable and hard working and saved no effort to deliver a great service.
We were very satisfied with Hyundai of Saint Augustine and I would definitely recommend this dealership to anybody. Thank you for the great job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/04/2020 11:46 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Verified Customer
Saint Augustine, FL
2010 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Completed the recall in my 2010
Only took one hour.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/04/2020 06:04 AM

 Thank you for taking the time to share your service experience with us and your candid feedback. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with Concern for Quality
The staff is courteous and listens to your questions. Best dealership I've done business with in over 50 plus years.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2020 07:00 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
CJ
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Clement J.
Palm Coast, FL
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Excellent service, great people. always courteous and friendly. Service as usual, very high quality
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/28/2020 12:03 PM

 We greatly appreciate you taking the time to share your service experience with us and candid feedback. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
LH
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Laura H.
Palm Coast, FL
2019 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change and tire rotation
Services was done with charge for tire rotation. Car wash and vacuum, but only floor.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/28/2020 06:08 AM

 Thank you for sharing your service experience with us. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
CN
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Cindy N.
St. Augustine, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My only vomplaint
It's not the first time I have had an oil change or tires rotated etc. General maintenance and my only vomplaint because I do not sit and wait for the car do I request a call upon completion which I do not receive! I wait a couple of hours and call there and yesy car is done. So why don't I get a phone ?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/27/2020 06:34 AM

 Thank you for sharing your service experience with us. Our sincere apologies for not contacting you when your vehicle was completed. We will be sure to address this on our next team meeting. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
JR
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Jeff R.
St. Augustine, FL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Tunde O'Connor
We have used other Hyundai dealerships for service but always felt like number. So I decided to try some place new, the Hyundai of St. Augustine is not close to our home but felt we may have better luck. From the very start until the end it was an absolute pleasure dealing with Tunde O'Connor, she kept me informed through out the whole process. She gave a me a complete run down of my vehicle and had my issues diagnose properly and let me know right away what was involved and what the cost was going to be. So here's the bonus, I was so impressed that I brought my Chevy vehicle there for a few issues. She was able to fix one of the issues however felt that the other issues where more suited for the Chevrolet dealership. Tunde offered to take my Tahoe down the street to the Chevy dealership on her lunch break, now that is above an beyond. You do not get service like that now days. I will forever be a client of Tunde O'Connor.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/21/2020 11:58 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
AB
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Albert B.
Saint Augustine, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
Work Done on time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2020 10:24 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
CL
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Christopher L.
Saint Augustine, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Quick efficient honest friendly service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2020 02:04 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
RH
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Richard H.
Palm Coast, FL
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quality service
Pleasant experience from start to finish. This isn't a one time only it's every time I'm there for service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2020 12:01 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
GA
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George A.
Bunnell, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service as always
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/19/2020 07:26 AM

 Thank you for sharing your service experience and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
MB
gravatar
Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
E gine troubles
My Elantra all of sudden started to shudder and had a loss of power. Brought it in and was quickly diagnosed as a coil failure. Coil replaced and emission system checked. Car runs as good as new. Excellent service as slways
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/18/2020 09:52 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DM
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Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Care
Great service, a really nice dealership
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/17/2020 05:37 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Palm Coast, FL
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Love Tunde
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/16/2020 05:58 AM

We appreciate you taking the time to share your kind words regarding your service experience with us. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
CM
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Colleen M.
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service advisor makes all the difference
Have been servicing this Elantra at the dealership since I purchased the car in July 2018. I had my first Elantra also serviced at the dealership. My experience with Tunde O'Connor was the very best service I have ever received, from any service advisor. She was thorough; reviewed the service history of the vehicle. She informed me of the time remaining on warranty; something I was not accurately aware of. She listened carefully to my concern and relayed it clearly to the mechanic. Tunde continued to update me as to the progress of the servicing while I was waiting . The service inspection was thoroughly reviewed and explained. The customer's understanding of and satisfaction with the service was her focus. Her kind manner and friendly personality are truly appreciated. St Augustine Hyundai is fortunate to have her.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2020 11:51 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
BH
gravatar
Barbara H.
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai experience is always top notch!
The staff does a great job to provide excellent customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2020 05:51 AM

 We thank you for taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
PH
gravatar
Peter H.
Green Cove Springs, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of STA
Great place to buy excellent cars, we have two of them, a Hyundai and a Genesis. Very please with both of them. Great cars, great service, good people to work with.
Double-customer.
Peter H.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/11/2020 05:51 AM

 We appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai & Genesis of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
GM
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Gina M.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty
That were fantastic! Took me in with out an appointment! Fixed my dead battery! They were great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/10/2020 11:48 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
My appointment was for a regular service. Everyone was efficient and friendly as usual. Thanks again!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2020 06:46 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is dedicated to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
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