Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1563 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1563 Reviews)

Reviews


AS
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APRIL S.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/03/2020
Verified Review

Not worth the money

Not enough useful features. Cheap interior materials. Have a net for one back seat pouch, and not having a back seat pouch for the drivers seat is ridiculous. I made a bad purchase. Not happy at all. I traded in 2017 Hyundai Sonata - Limited, bad decision.
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NationalCA - List responded on 12/04/2020 08:07 AM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc

BH
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BETH H.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/26/2021
Verified Review

2021 Sonata

Rushed through lease process, didn't get car set up/review because it was closing time. Have been back 3 times in a month. Wind noise through windows/doors is unbearable. Have had window seals replaced and now one side is worse! Highway driving is noisy and bumpy. You now have to plug your phone in to use hands free bluetooth...what is the point??
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SS
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SHARON S.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/13/2021
Verified Review

Not for 5'9" or above

I'm 5'9" and have a very hard time getting into this car. It has a very rough ride. I previously owned the 2018 & 2014 Sonata's and loved them. Hyundai you really messed these up. I must move on with my next vehicle.
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CG
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CAMERON G.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/18/2021
Verified Review

AC problems with less than 1,500 miles

The AC already had a problem with less than 1,500 miles. When I call to schedule a service appointment, they tell me it will take 3-4 just to diagnose my vehicle after my schedule appointment date and that they have no loaner vehicles. I bought this car for a number of reasons but was really under the impression it was a reliable car.
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EP
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Efim P.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/15/2021
Verified Review

2021 hyundai sonata limited

Very disappointed with the new 2021 Hyundai Sonata. The cabin noise is loud. The panoramic roof is shorter and the trunk does not have a trunk latch or close button, which is fundamental in 2021 or for this trim.
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AM
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ALIAKSEI M.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/30/2021
Verified Review

Nice features, but noisy, poor quality and technical design

Excessive wind noise, like you drive with open windows, and it's on slow speeds after 35 MPH. Rattle noises that I can't even determine. Absolutely awful climate control system. It is impossible to make a comfortable temperature, because of vents that blow a very cold air right in you at a maximum speed, and there's no option to reduce fan speed in a particular vent as it's usually done in other cars. Cheap materials. Steering wheel that you touch most of the driving time has a much more poor quality than in our cheaper 2017 Kia Forte5 SX. It's still has comfortable seats, good interior space and a lot of nice tech features. But noise and climate control make this vehicle very annoying to operate. 2,845 mileage, and I'm thinking of selling it...
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JS
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JULIO S.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/30/2021
Verified Review

Problems already

Less than 2,000 miles and the vehicle already has problems starting. Either 2 cranks or a really loooong crank is required. I am very unsatisfied about the reliability for this reason. I love everything else about the car.
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MZ
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Mariam Z.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/20/2021
Verified Review

Customer Service Collapse

The vehicle itself could be really great; especially, for the price. The interior and exterior is good looking and user friendly. However! Pray nothing happens to it because you will not get help from huyndai and you can’t take it anywhere else to get fixed since they use some proprietary configurations on their parts that have to be ordered and they seem to never have the parts. Also good luck ever reaching anyone to help you.
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JO
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JUAN O.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/25/2022
Verified Review

Unreliable Sonata

The vehicle has had multiple issues under a year as well as multiple quality control problems such as paint chipping. Neither the dealer or Hyundai have been help solving this vehicle ITMS issues ( integrate thermal management system ) which controls the temperature of the engine and boost levels, holding back boost, the engine loses power and overheats. The dealers haven’t found the issue and Hyundai has been no help.
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JI
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JAVIER I.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/17/2022
Verified Review

Great vehicle, bad service

I loved this car but unfortunately the service I received at the dealership was bad. I traded the car in and went back to Nissan. Service is just as important as the car itself! Don’t see myself getting into Hyundai ever again.
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TH
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THOMAS H.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/14/2022
Verified Review

Navigation system is not working

This is way too many questions. If you want an opinion on everything, send me money to cover my time. In the mean time, get my new radio shipped. It doesn't work and your maintenance team said it was my fault, then they realized they were wrong
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Dakota H. responded on 06/15/2022 06:53 AM
We're sorry to learn of your situation, Thomas. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

MM
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MICHELLE M.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/23/2022
Verified Review

Miranda

Fix issues & update Maps to load via Airwaves Fix interior issues alongside the center where USBs are located meaning cords are blocked by side walls. Fix back seat issues with cup holders, vents & USB Ports
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TD
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THOMAS D.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/04/2022
Verified Review

21 sonata reveiw

To many questions. To many computer noises. Can’t read the book. Mileage is ok, ride is ok, accelerates weak. Brakes are ok. Front end is ugly. Seats are ok. No pocket on backs of seats. Dealership sucks.
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NH
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NATAN H.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/21/2022
Verified Review

Some issues

Carplay has not worked properly for a year while trying all troubleshooting and taking it to get inspected. It has been very frustrating and a terrible experience. It had been dangerous on the road when we can not rely on navigation or phone calls
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Dakota H. responded on 08/22/2022 06:56 AM
We're sorry to learn of your experience, Natan. Please feel free to contact our BlueLink customer care team at (855) 225-8354, and they would be happy to look into your concerns further. Thank you. ^cc

SB
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SCOTT B.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/22/2023
Verified Review

Cause

The car is fine when working. Service is terrible. They can’t fix the car the first time and you have wait weeks for appointment. No loaner car. Had to kee coming back to fix problems. You must get your act together
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Hyundai Motor America NCC responded on 03/23/2023 07:02 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

MP
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MEHMET P.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/07/2023
Verified Review

Not great

I will never buy it another sonata…I have few Hyundai before. My family buy it too..this car I buy it for my wife birthday gift she love the color and style because few reason I say iy it before don’t want to drive anymore..I am driving now first chance I have I will trade in for different brand of car …
    Value
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AS
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Anthony S.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/01/2023
Verified Review

The car is great, but the service from Hyundai is terrible.

Hyundai sold me a number of pre-paid oil change/tire rotations when I bought my car. When I went to the dealership for service for an oil change, it was about a 50/50 chance they would actually rotate the tires as well. What has soured me on Hyundai as a company is their inability to perform safety recall work which leaves me driving an unsafe car. I was told the dealership would need my new $35,000 car for a week to perform safety recall work, but would not provide me with a replacement car to drive while they kept my car for a week. I am not in a position to be without a car for a week, so I am unable to have the safety recall work performed. The worst was when they told me they had a loaner car for me and to bring my car in for the safety recall work. I drove 45 minutes to the dealership,. only to be told that they in fact did not have a loaner car for me and I drove all the way out there for nothing.
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Hyundai Motor America NCC responded on 06/02/2023 02:36 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

GT
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Garry T.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/08/2023
Verified Review

Had an issue no dealer could fix.

Car ate tire and made loud rotational noise beginning around 16,000 mi. that dealers heard but were unable to fix. How many times would you like me to repeat this to reach 200 characters? Car ate tire and made loud rotational noise beginning around 16,000 mi. that dealers heard but were unable to fix. How many times would you like me to repeat this to reach 200 characters?
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Hyundai Motor America NCC responded on 08/08/2023 10:11 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

DT
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David T.
2021 Hyundai Sonata
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/26/2020
Verified Review

new 2021 Sonata

Ok car. Not as nice or as many features as 2018 Sonata. Probably my last Hyundai. Does not have blind spot detection. No cross traffic detection when backing up. Needs more interior storage. Should have optional manual transmission mode as my previous Sonata.
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ZJ
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Zalman J.
2021 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/27/2021

Not so impressive

We had issues from the get go with our brand new car...will probably not get another Hyundai unless they pick up their game. I would like to see simple upgrades like push to start on the base model...
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