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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

GP
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Gayle P.
Payson, AZ
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
I have worked with Earnhardt Hyundai since purchasing my car almost two years ago. Ben is consistently polite, timely and answers all of my questions. I loved ok forward to continuing to receive my service there even though I drive about 75 miles to get to Scottsdale from Payson
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2020 02:56 PM

Thank you Gayle, what a wonderful review and ringing endorsement for Ben Girard your advisor.

It means a lot to us that you come so far to let us service your Kona and it has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
FP
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Frances P.
Paradise Valley, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Ben Girard
As always Ben makes having to bring my Genesis in for service a pleasure. He is without a doubt the best service advisor I’ve had at any dealership and I’ve had several high end vehicles. Always accommodating and delivers on his promises. My husband actually dropped off my car this last time and commented on Ben as to what a great experience it was. He’s seriously contemplating waiting for the new Genesis SUV to be available and leave Cadillac because the experience was so good.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2020 01:35 PM

Thank you Frances for the wonderful review for Ben Girard your advisor.

We are thankful to have him on our team and we are happy he made your visit (and your husband's as well) so good.  Thank you for choosing us and we look forward to being here for you for all the years and miles (and GV80s?) ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DS
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David S.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Your service advisor
Ben Gerard knowledgeable and excellent as always.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2020 01:30 PM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you agian next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Impressive knowledgeable considerate Service
I had my first oil change & tire rotation service and when I arrived was greeted immediately by a gentleman who informed me that Ben was finishing up with a customer and would be right with me and offered me a water. Ben ran through the information with me and asked if I would like a car wash then estimated total time to be about an hour. I went for a walk while I waited and got a call 45minutes later that I was all set. They have great attention to detail and it’s evident that they hold themselves to a high standard.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2020 01:28 PM

What a wonderful review - thank you very much.

Congratulations on your Kona and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CS
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Catherine S.
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No car wash
Need to fire up the car wash with service guys!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/05/2020 02:07 PM

Thank you Catherine - that is our plan.

Our car wash should be up an running this week, come back for your raincheck - we'd love to get your car cleaned up for you!!!

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
New River, AZ
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
efficient, clean, friendly
efficient, clean, friendly, competent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/05/2020 04:46 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KK
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Karin K.
Scottsdale, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service advisors: Kelly and Ben
Service advisors: Kelly and Ben
treated me with respect and the service was exceptional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/02/2020 11:50 AM

Thank you Karin for the wonderful review and recommendation.

We are very lucky to have Kelly and Ben and the rest of our team here for you whenever you need us.  Thank you so much for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Fountain Hills, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great general manager
Service department manager great.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/22/2020 11:35 AM

Thank you for the wonderful review.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
WP
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William P.
Sun Lakes, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Advisor
Ben Girard is a superb Service Advisor. He makes you believe that Earnhardt cares for you and appreciates your business.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/22/2020 11:31 AM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Glendale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality of service
Excellent service on vehicle
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/03/2020 02:30 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DM
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Doug M.
Cave Creek, AZ
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Dependable and reliable
Knowledgeable and get the job done as they promise.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/03/2020 02:25 PM

Thank you Doug for the great review.

We are happy to be your Equus dealer and we're here whenever you need us.  Thank you for choosing us.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Fountain Hills, AZ
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
They Changed My Oil
I bought my Hyundai here and will continue to have it serviced here as long as it is under warranty. I came for an oil change. They changed my oil. Nothing to get too excited about.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/03/2020 02:24 PM

Well we were excited to change your oil this time and we'll be excited to do it again next time and we'll even hope that even after it is out of warranty (which does take a while on these Hyundais) you'll consider letting us still change your oil.

We are happy to be your dealer and we'll be here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KK
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Karin K.
Scottsdale, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank You Ben and Michael for Exceptional contactless service
Thank You Ben and Michael for Exceptional contactless service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/21/2020 09:43 AM

Thank you Karin, these are challenging times for all of us.

We're in it together and although we hope to be back closer to 'normal' at your next visit, regardless of the circumstances, we'll be here for you.  Thank you for choosing us.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient, personal
Efficient, personal
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/12/2020 11:42 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AR
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Adrianna R.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service always trying to help people
Great people
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/11/2020 02:50 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
New River, AZ
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great every time
Great facility. Comfortable waiting area. Attentive service advisors.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/01/2020 01:32 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AS
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Allison S.
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
2017 Tucson
Quality repair.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/30/2020 03:30 PM

Thank you Allison for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Scottsdale, AZ
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Regular maintenance
good service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/30/2020 03:28 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AB
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Andrei B.
Peoria, AZ
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
They always finish the job faster than scheduled
You will find at this dealership a very professional team. I always feel welcomed and. They always work fast and the job is very well done. I had to come once without an appointment and they squeezed me in and fixed my problem in no time. I am very satisfied with their service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/30/2020 03:32 PM

What a wonderful review and recommendation - thank you Andrei.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Excellent service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/28/2020 02:38 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
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