Thank you for the survey on your recent service, glad we could speak and resolve any issue from your appoitment in the service department.
Brad DeanThank you for taking the time to fill out the survey and we are happy that we were able to provide you with a 5 star experience. We know that no one is prefect and any information that would have made your experience any better with us, please feel free and email me back or give me a call.
thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai
(636)244-5147
Thank you for filling out the survey for us. Also, thank you for the great review. We appreciate your business and look forward to assisting you on your future visits with us.
Thank you,
Josh Higginbotham
Service Manager
St Charles Hyundai
(66)244-5147
Thank you for taking the time on the phone today and understanding that we were short staffed and we are working on that. We look forward to all of your future business with us. Thank you again for rescoring the survey for me because this is my personal report card.
thanks
Chris Lipe
Service advisor
(636)278-9139
I am really sorry to hear about your previous visits. I have read through some of the notes and I am not sure specific on the details. What I would like to let you know is regardless of how things were handled, I will help you get this resolved. I am the new service manager here at ST Charles Hyundai and I don't want anyone of my cusotmers to feel that they are not being assisted completely. I would love the opportunity to try and help you with this, if you would give me a call or send me an email I will begin the process of trying to help. My direct line is below.
Thank You,
Josh Higginbotham
Service Manager
St Charles Hyundai
(636)244-5147
Ms. Vallero,
Thank you for speaking with Brad today. He was very upset when he saw the score that you gave him. I am very happy he was able to resolve your concern. Your 100% satisfacation is always our #1 Goal. Please reach out to me personally if you have any further concerns.
Thank you again,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Thank you for the great five star survey. We hope to see you soon!
Brad DeanThanks as always for the great survey!
Tyler RodriguezThank you for the completion of the survey.
Thank you for the great review ! if there is anything else i can do to make your next visit a 5 star experience please let me know ! thanks..
BOB RECKThank you for the great five star survey. We hope to see you soon!
Brad DeanThank you for the great five star survey. We hope to see you soon!
Brad DeanThank you for the great five star survey!
Thank you for the great five star survey. We hope to see you soon!
Brad DeanThank you for the great survey! We hope to see you soon for your next service appointment!
Thank you for the feed back and nice comment. I Appoligize that your recent visit wasn't a 5 star visit. We hope to make you next visit a 5 star visit. We sincerely appreciate your business.
Thank you for the feed back and nice comment. We sincerely appreciate your business.
Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.
Thank you for taking the time to talk. we hope to see you soon
Brad DeanThank you for the five star survey!