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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

Verified Customer
Saint Augustine, FL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/19/2018 05:56 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
JL
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Judith L.
Saint Augustine, FL
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership...
As always, this place is 'tops'. I enjoy having my car serviced there. ALL of the people are super friendly and the service is the best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/16/2018 11:29 AM


 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Jacksonville, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Employees
Excellent Customer Service Department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2018 02:27 PM


Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
CD
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Colleen D.
Palm Coast, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall clearance
On top of the recall for steering wheel assembly and no reported issue with my vehicle...awesome!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2018 11:59 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RB
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Raymond B.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Highly organized staff and comfortable waiting area.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/14/2018 01:00 PM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Saint Johns, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Maintenance visit
Fast and friendly!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/14/2018 12:59 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
CC
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Charles C.
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
outstanding service
everything was as it should be-prompt, efficient and friendly--no waiting, atmosphere was helpful and inviting and work was accomplished quickly.
thank you for a great experience-highly recommended-will be back. thanks again
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/14/2018 10:24 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
JC
gravatar
John C.
Yulee, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Highest Quality Customer Service
I drive from Yulee, FL to service my car. It is worth it. Customer service is obviously important to St Augustine Hyundai and I appreciate it!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/14/2018 10:26 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Ponte Vedra, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
x
x
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/14/2018 10:21 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
AK
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Ashley K.
Saint Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional, as always!
Can’t say enough good things about Hyundai of St. Augustine. I refuse to take my car anywhere else when I need any kind of service. I love the service department and because of them taking such good care of my car when I bring it in. I love it as much as I did the day I bought it
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2018 05:55 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
St. Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Service
Appreciate that the first service has a free oil change. Everyone is very courteous and the wait was very short.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2018 07:16 AM


 Thank you for sharing your service experience with us and congratulations on your new Sonata.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
PW
gravatar
Phyllis W.
Palm Coast, FL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
All the service reps are extremely pleasant and I always feel that giving good service is important to them. I especially like the shuttle to the shopping areas and the drivers are also very respectful . Keep the good work up.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/02/2018 06:40 AM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
DZ
gravatar
Dennis Z.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service kudos.
Exceptional service as always. Professional, quick and efficient. Cheryl is a gem.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2018 12:06 PM


 Thank you for taking the time to share your service experience with us and we agree, Cheryl is a Gem and a terrific asset to our service team.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
gravatar
Kelly M.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I have been going to Hyundai for over 5 years to have oil changes and maintenance done on my Sonata. I never had a problem with the staff and the mechanics know what their doing. Prices are reasonable and they always make you feel comfortable in their waiting room. I highly recommend Hyundai service area and purchasing their cars. I never had a major problem since I purchased my car in 2013. Now that’s awesome!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2018 05:31 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RK
gravatar
Richard K.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality Service Poor Service Area
The service people are great very friendly and helpful. As stated earlier, the waiting areas lacks in many ways.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/27/2018 12:03 PM

Thank you for sharing your service experience with us and your candid feedback.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Saint Augustine, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service department kept searching to find tiny hair line crack in wheel, which they replaced
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/27/2018 12:05 PM


 Thank you for taking the time to share your service experience with us. It was difficult to find but we are happy we located the hairline crack and got you back on the road.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
VB
gravatar
Vicki B.
Saint Augustine, FL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
honest and reliable
I have been coming for more than five years for service and am greeted by name and always have had good service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 01:53 PM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
SM
gravatar
Susan M.
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wouldn’t take my car anywhere else
I’ve had a fabulous experience with this dealership- from the car purchase to the routine maintenance and small repairs due to my fault. Love these people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/26/2018 11:57 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
TO
gravatar
Tommy O.
Saint Augustine, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/22/2018 12:57 PM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
AL
gravatar
Anna L.
Jacksonville, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Quick and easy.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/22/2018 05:55 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
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