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SureCritic / Hyundai Dealer / Puente Hills Hyundai / DONNIE VO
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DONNIE VO

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(438 reviews)
76

Reviews of DONNIE VO

SL
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Sylvia L.
Fullerton, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service and great job.
They were so nice to me and I got great advice service
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
VM
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Victor M.
La Puente, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and professional
Thank you Christina you were very nice professional and helpful oh and very Thorough and fast

Thank you for your help
Recommended
Employees worked with
DV
DONNIE VO
Verified Customer
Hacienda Heights, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Servicr
Excellent
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/29/2020 10:00 AM

Your feedback is very valuable to our dealership.

Thank you for the 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
WW
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Wei W.
Rowland Heights, CA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast service
I was there Saturday around 2:30 because my battery dies. A lady help me at first, she said she couldn’t help me because they are wrapping up for closing but they close at 4.. So she ask me to leave the car there. Then she found another person to check me in because she need to leave. I’m glad he helped me because he was fast and professional, and he told me if it’s just a battery I can just wait and he will do it for me real quick. I was there for about 30 min it was completed. Saved me a Uber fee and time back on Monday.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/24/2020 12:42 PM

We are so glad to hear that your experience here was a positive one. And I am happy to see you have the battery replaced.  I remember you had problems with the battery keeps dying....
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
CA
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Carlos A.
Baldwin Park, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great, friendly, efficient service
No hassles, knowledgeable service agents. It's fast, friendly and I've never had any negative issues. Keep up the good work.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/23/2020 11:42 AM

We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
Verified Customer
Rowland Hghts, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No pressure
I appreciated the fact that my car was serviced and I wasn't pushed into another service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/16/2020 03:54 PM

Your feedback is very valuable to our dealership.

Thank you for the 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
HL
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Hae L.
Los Angeles, CA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very kindly explain
Harry Lee
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
CK
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Celestina K.
Monterey Park, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff
Great staff , lounge was clean and comfortable.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
KE
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Kristine E.
Whittier, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great business
I always have someone help me and are very nice. They always inform me what needs to get done and take good care of me?
Recommended
Employees worked with
TL
TINO LOZANO
DV
DONNIE VO
Verified Customer
El Monte, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service
Always helpful and friendly
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
JR
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Jason R.
Los Angeles, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
You guys are AWESOME!
The way you guys treat customer is so professional and Great.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
AG
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Adrian G.
Whittier, CA
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service as usual
The employees are really friendly and helpful which makes my visits quick and satisfying
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
AS
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Albert S.
San Dimas, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy Hyundai customer
The staff is always very friendly and professional. I especially like the discount coupons which keeps maintenance costs low.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Rosemead, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Everyone was very nice and helpful.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/20/2020 01:21 PM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.     

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
JT
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Joseph T.
Chino Hills, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Visit
Friendly and great customer service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/19/2020 12:45 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
MJ
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Monti J.
Walnut, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
I went to the dealership to get a oil change on my Tucson on a Wednesday. I was in and out within an hours, and that included a car wash.
The young man behind the counter that help me was wonderful. I truly recommended Puente Hills Hyundai
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/11/2020 11:40 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
DV
DONNIE VO
RH
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Richard H.
Montebello, CA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
I’m always greeted and informed anything new that my car need to get done
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/11/2020 11:41 AM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.     

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Los Angeles, CA
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Workers are friendly
Clean place and workers were very friendly
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
Verified Customer
Walnut, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Helpful Team
Joel was really direct and informational. It was really nice of him to even apply a discount on the 15,000 miles maintenance. I will definitely come back again.
Recommended
Employees worked with
DV
DONNIE VO
YE
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Yvette E.
Rowland Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service on Hyundai
Great customer service and well mannered .
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
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