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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

TN
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Thomas N.
Lincoln, NE
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change/Tire Rotation 08/02/19
The only thing I questioned was the charge for the tire rotation. Many other places do it for free with an oil change. The $21.00 is a gauge in my opinion. It should be free. It does not take a lot of time/work to rotate tires. Thanks, Tom
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/06/2019 12:03 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RB
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Richard B.
Omaha, NE
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, Fast and Free!
Service was friendly, fast and since this was my scheduled appointment it was free.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/06/2019 06:07 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JV
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Jim V.
Omaha, NE
2008 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fair experience
very clean and comfortable.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
JH
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John H.
Elkhorn, NE
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
The people a Woodhouse are very customer oriented!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/02/2019 05:56 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
ST
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Sue T.
Omaha, NE
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly..professional service
Easy service experience....able yo do computer work in a relaxing atmosphere as I waited for my oil change...
Car th totally checked over and feeling safe.
Thanks
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SWIFT
This was a first time service at Woodhouse and I found them pleasant, competent, and quite swift. The courtesy van returned me to my apartment
and I was called when it was ready.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/02/2019 02:45 PM

Thank you for the 5 star survey. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
BB
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Ben B.
Omaha, NE
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
W
Great
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/02/2019 02:46 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RB
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Rod B.
Omaha, NE
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
too far away.
great service but too far away.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/29/2019 09:18 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
VK
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Vicki K.
NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They value the client
The staff understands the clients needs and is able to take great care in providing the highest quality service. I cannot express how much I appreciate how well they take care of my family!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/29/2019 09:20 AM

Thank you for the 5 star rating and for being part of our Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JM
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Jerry M.
Gretna, NE
2017 Hyundai Santa Fe Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Over priced
Nothing, services way over priced, that's what you get when you go to a dealership...Hyundai makes a great car, but the service lane is a rip off.
Not Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/25/2019 12:08 PM

.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Fremont, NE
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly employees
The employees were very friendly and kept me informed. Service was very fast, I did not have to wait long.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/25/2019 12:08 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RE
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Ronald E.
Omaha, NE
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and timely
Great service as usual. Always will return for service and future car purchases
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/26/2019 07:19 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant service experience.
I had commented on my online appointment reservation that this was a free oil change yet they tried to charge me.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/25/2019 04:00 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
TJ
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Tina J.
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Prompt service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/25/2019 04:02 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
BP
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Barbara P.
Omaha, NE
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast service while we waited.
pleasant people and fast service with even a car wash included!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/13/2019 08:42 AM

Thank you for the great 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/25/2019 08:32 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A
A
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/13/2019 08:46 AM

Thank you for the great 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DT
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Daniel T.
Omaha, NE
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
damage
the service dept was very helpful, but the car wash they took my car to be washed, scratched the windshield in front of the drivers seat. I have not been able to remove the scratch. DO NOT USE THAT CAR WASH!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/01/2019 05:51 AM

I apoligized for the windshield, the car wash we use has soft cloth washing and this is the first complaint I have heard about it. We run an estimated 50+ cars a day through it.

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
NL
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Noemi L.
Omaha, NE
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service with a smile.
I had no appointment and I went in to the service shop because my recently leased Tucson had a brake light that went out. They let me know it may be a while but they could get me in. They changed out the bulb and I good to go. I was pleasantly surprised to find out warranty covered the visit. My vehicle was vacuumed when it was returned to me, another nice surprise. Thanks to the entire Service Team for exceptional customer service!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/27/2019 03:21 PM

Thank you for choosing Woodhouse and welcome to our Auto Family. We appreciate the 5 sar survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
RR
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Roxann R.
Elkhorn, NE
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
customer service is friendly and efficient in the service department and at check out
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/21/2019 06:48 AM

Thank you for the great 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
SM
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Scott M.
Omaha, NE
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Friendly Service Department
Although there was a minor hiccup in timely completion of maintenance service, the department worked with me to ensure I received appropriate accomodations.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/20/2019 12:13 PM

Sorry for the minor hiccup. Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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