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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

PR
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PAUL R.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Very satisfied.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/16/2017 12:37 PM

Thanks for the 5 STAR review. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2014 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
close to work, friendly, cookies and coffee.
Service was under warranty. Always nice when you do not have to pay.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/14/2017 02:00 PM

Don't forget about the regular and caramel popcorn!  
Thanks for taking the time to fill out survey.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MB
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Melinda B.
Madison, WI
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Tires
Jeff and his crew put on my new tires for winter. They were quick, efficient and as usual provided great customer service with a smile!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/14/2017 01:59 PM

Thanks for the great comments.  Way to go getting ahead of the curve and getting your tires on before the snow starts to fall.  
We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
WF
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Walter F.
Lone Rock, WI
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Customer service is great. But my Sonata is still having issues and my warranty is almost up
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/14/2017 01:58 PM

Thank you for the feedback.  I apologize your Sonata is still having issues.  If you need to get the vehicle back in please feel free to contact me directly and I would be happy to set up an appointment.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
NS
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Nancy S.
Verona, WI
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change and tire rotation
I've always had good service
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/14/2017 01:15 PM

Thanks for the 5 STAR review.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
KB
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Kristine B.
Madison, WI
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service done in a timely manner--polite service--clear explanation of ser
excellent
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/13/2017 10:33 AM

Thanks for the great review.  We look forward to seing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
DW
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David W.
Madison, WI
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service!
My car was towed to Zimbrick Hyundai West after hours. It was done and ready the next day.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/13/2017 09:58 AM

David, thanks for the great review.  I am happy we were able to get you back on the road as quick as possible.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
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Verified Customer
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
45,000 Mile Check
Dropped car off for our 45,000 Mile check. Service was to take 2 hours. Got a loaner car while car was in. When we returned our car was ready.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/09/2017 06:51 AM

Thanks for the great review.  I am happy you were able to take advantage of our loaner vehicles while we were working on the vehicle.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
DL
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Darlene L.
Verona, WI
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous staff & easy scheduling
Courteous staff & easy scheduling
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/09/2017 06:49 AM

Thanks for the great 5 star review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
CF
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CHAD F.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, fast, clean, and accurate service
Clean facility, friendly and knowledgeable staff. Issues taken care of the first time!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/08/2017 12:52 PM

Chad thanks for the great review.  I will make sure to pass this along to all of our staff.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
KH
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Kem H.
Savannah, GA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff and prompt
Great service
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/08/2017 12:51 PM

Thanks for the great review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
AG
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Anthony G.
Madison, WI
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best Service
The Hyundai team is the best!
My next car will definitely be a Hyundai but these cars, SUVs last forever.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/06/2017 01:29 PM

Thanks for the great review.  We love hearing that we help keep you coming back to get a new Hyundai for your next vehicle.  I will make sure to pass this along to all of the staff for them to see.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
LT
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Leah T.
Madison, WI
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
Nice people, good service, done quickly. I highly recommend!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/06/2017 01:26 PM

Thanks for the great review.  I am happy we were able to get everything done quickly for you.  We look forward to seeing you at your next service.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attention to detail
Nice place to wait, the service reps keep you informed of what is going on. I was offered a loaner car when there were things to be done that would take time. Very accommodating all the way around.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/06/2017 12:53 PM

Thanks for the great review.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Friendly and prompt service
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/06/2017 12:44 PM

Thanks for the great review.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JF
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Judy F.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick response to work needed
Burned out headlight required immediate attention. Was able to get in and out quickly with fix.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/06/2017 11:56 AM

Thanks for the great review.  I am happy we were able to make everything a little bit brighter for you.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Middleton, WI
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly prompt and affordable
Friendly prompt and affordable
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/02/2017 06:24 AM

Thanks for the 5 STAR review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
DW
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David W.
Madison, WI
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
70K Service
Went just fine no surprises
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/02/2017 06:01 AM

Thanks for the great review.  We look forward to helping you get at least another 70k miles on your Accent.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Cottage Grove, WI
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Thanks!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/02/2017 06:00 AM

Thanks for taking the time to visit us and give us a great 5 STAR review.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
HL
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Helen L.
Oregon, WI
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Always great service
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/02/2017 05:59 AM

Thanks for the great review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
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