Verified CustomerIce cold beverage and pizza is what I would ask for, but if you have any other ideas we are open to them. Otherwise we will keep focusing on the other things you mentioned.
Thanks for the great review. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerDavid thanks for the great response. We look forward to providing that same great service at your next visit.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThank you for taking the time to provide us with feedback. After reviewing with my technicians we found a 2017 SantaFe does not have a seperate washer fluid tank for the rear window. Both the front and rear run off the same tank. We did find that the rear washer fluid lever needs to be pressed and held for a few seconds before the fluid runs on the glass. If that doesn't work we would be happy to take a look at it and find out what is causing the malfunction.
Please feel free to contact me directly if that still doesn't work and I would be happy to set up an appointment.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the great review. We are always happy to be patient and go through everything as many times as needed. We always want to make sure there are no lingering questions and help you make the best decision for you and your vehicle when it comes to prioritizing repairs.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the great review. We try to keep the atmosphere fun and welcoming for both our guests and our employees. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the the great response. We look forward to seeing you at your next service and keeping that Hybrid running great.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThank you for the review. We do always have deals or coupons posted on our website zimbrickhyundaiwest.com . Before your next service make sure to take a look and see if they apply to what you need. You can also schedule your appt right from the website.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified Customer
Verified CustomerThanks for the great review. We look forward to seeing you at your next service when we will make sure to wash and vacuum it again.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the 5 star feedback. WE will see you at your next service and make sure to take advantage of that first year of free oil changes.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the great review. Happy to see we got you in and out quickly.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerLee thank you for providing us with feedback from your last visit. I apologize there was a miscommunication at your visit. I spoke with your advisor as to why we rotated the tires and he mentioned that you had requested and provided a coupon for our "Summer Special". That special is an Oil change, tire rotation and fuel system cleaner which is why we rotated the tires.
Because of the misunderstanding I will be happy to apply the amount you spent on the tire rotation towards your next service if you decide to return.
If you have any questions or want to discuss this further please feel free to contact me.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the great review. We look forward to seeing you at your next service.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the 5 star review.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerChad thanks for the review. I apologize for our mistake with your tire rotation. Your service advisor Jeff should be intouch with you to get this handled.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThanks for the 5 star review. We look forward to helping you keep your vehicle running great as you bring it in for service.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerThank you for the feedback. I apologize the special ordered parts were not available when you came in for your appointment. We would be happy to come and pick the vehicle up from you and deliver it back once the part arrives, so you don't have to make another trip into the dealership. Please let me know if that would work or if there is anything else we can do. Again I apologize for the confusion on our end and we will work on correcting our process.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Verified CustomerGlad you loved our service,
We hope to see you soon.
Have a great day!
Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Verified CustomerGlad you loved our service,
We hope to see you soon.
Have a great day!
Verified CustomerAndrew thank you for the feedback. I will make sure to review your comments with all the technicians in the shop. We want to make sure we are performing every service we state we are doing whether there is a cost or the service is free. It is unacceptable to conduct business any other way. I apologize we did not properly adjust the tire pressure.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
