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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

JT
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JOHN T.
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional and timely service completion
excellent
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 08/01/2017 06:36 AM

Thank you for your time and positive review!
We hope to see you soon.
have a great day :)

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
MB
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Melinda B.
Madison, WI
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Team is the best!
I love coming to Zimbrick because I trust Jeff to tell me the truth and his team to fix things expediently!
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
Friendly people! Made experience easy!
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/19/2017 06:59 AM

we're glad you love our service, thank you for the generous review!
Have a great day :)

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Waunakee, WI
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Staff are always courteous & professional.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/11/2017 08:21 AM

Thank you for the great review.
We hope to see ou soon!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
SW
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Sara W.
Bloomington, IL
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Experience...2 years for the past 2 years, and 2 much wonderful stuff to say!
I was treated very professionally and kindly. I was concerned about costs, looked it up, and they had an absolutely fair price for the work I needed. I've had no issues so far, and plan to continue going to them for all my needs. I actually have had 2nd opinions on both of our Hyundais now at 45K and 60K respectively, and Hyundai is always correct! Love not being misled!
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/11/2017 10:48 AM

Thank you for your time and taking the review, we hope to see you soon!
Have a great day :)

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Seem to know what they are doing, genial staff, comfortable facility
Seem to be fully informed about the car and what needs to be done to keep it in safe operating condition.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/11/2017 01:28 PM

We thank you for taking the time to do our survey, have a great week.
We hope to see you soon!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
CB
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CHRISTINE B.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very nice people and clean
Mac nice place and clean and very courteous and friendly.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/11/2017 01:39 PM

We are glad you're happy with our service, we hope to see you soon.
Have a great day!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
PF
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Paul F.
Fitchburg, WI
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
They took care of everything in a very timely manor and did the job right.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 06/27/2017 08:15 AM

Glad you're satisfied with our service, hope to see you again soon! Have a great day!.

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
LW
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Linda W.
Middleton, WI
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Very fast
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/12/2017 12:31 PM

We appreciate you taking our survey and the positive review!
We hope to see you soon and have a great day!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Blue Mounds, WI
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Great customer service.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 06/27/2017 08:43 AM

We are glad we we're able to help out last minute, hope to see you again soon!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
HJ
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Henry J.
Stoughton, WI
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
Ok
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/06/2017 01:24 PM

Thank you very much for the review,
have a great weekend

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good timely job
zimbrick did maintenance timely and for a good value
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 06/28/2017 07:24 AM

Glad you liked our prices!
We hope to see soon!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
TN
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Tessa N.
Madison, WI
2011 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not great extremely unhelpful and rude
Honestly the person we worked with (Jeff) in your service department is extremely rude and unhelpful. This is not the first time we have experienced this from him. I would not use your service once our car is off warranty.
Not Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 06/20/2017 01:32 PM

Thank you for taking the time to complete the survey.  I apologize that our customer service was not up to the standard that we strive for.  Hopefully in the future you can give us another to redeem ourselves.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
WC
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WENDY C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Consistently great quality.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/12/2017 12:42 PM

Thank you very much we appreciate the 5 star review.
Have a great week!
Hope to see you soon :)

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
TT
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THOMAS T.
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
our salesman
it was ok
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/06/2017 02:49 PM

We apologize for the water spots that was left on your vehicle we will make sure to keep an eye at the car wash but thank you very much for the feedback!
We hope to see you soon again!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Service was completed before the anticipated time, and I am always happy with my experience here.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/12/2017 01:04 PM

Glad to know we are 5 star material, we appreciate your honesty!
Hope to see you soon!
Have a great week :)

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
MM
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Marcia M.
Oregon, WI
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top-notch service
Always what my car needs. Never costly extras that I don't need.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 06/30/2017 09:23 AM

We are glad that you are happy with our service!
We hope to see you soon.

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Middleton, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Quick Service
I had a problem with my Sonata and brought it in unscheduled. The staff was ready to help and supportive of me. They solved the problem and took care of other issues.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/14/2017 08:13 AM

We are glad you're happy with our service, thank you for such postive review!
we hope to see you soon!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
SA
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Scott A.
Mount Horeb, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always
The service was quicker than anticipated, the car was cleaner than when I arrived and all work was explained to me.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/14/2017 01:12 PM

We are glad that you love our service, We hope to see you soon!
Thank you  for the postive review!
Have a great weekend!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
AB
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Alex B.
Madison, WI
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was as expected
Everything went smoothly.
Recommended
Cristian A C. from Zimbrick Hyundai West responded on 07/14/2017 01:20 PM

We appreciate the postive review, we hope to see you soon.
Swing by when we make caramel popcorn!
Have a great weekend :)

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Employees worked with
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JEFFREY WINCHEL
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