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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JUSTIN WORRELL
JW

JUSTIN WORRELL

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(507 reviews)
81

Reviews of JUSTIN WORRELL

Verified Customer
Wesley Chapel, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service department
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/27/2019 11:02 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
BW
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Brian W.
Wesley Chapel, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Buyer 2015 Santafe limited Ultimate and staff of Wesley Chapel Hyundai
The staff is always so helpful and willing to answer my questions about anything. Some of this newer technology is harder for us older people to understand even though we follow the book so it so nice to know that they don’t mind helping us out. The work they did on our side view mirror was great after the mishap.
Thanks so much!!
PW
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 09/23/2019 04:14 AM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
JS
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James S.
Tampa, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I was in and out. I was treated nicely and my car is running smoothly.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/21/2019 12:54 PM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
CB
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Cindy B.
Valrico, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service the best anywhere
Very honest and never pressured for anything, prices are very responsible
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/21/2019 05:49 AM

Thank you so much for the 5 Star Review Cindy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
KA
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Kenneth A.
Dade City, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
Thanks for the great service.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/19/2019 06:17 AM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
JC
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James C.
Wesley Chapel, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire Rotation & Oil Change
This dealership operates consistently to a high standard. Would not go anywhere else.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/18/2019 06:15 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
JF
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Joan F.
Zephyrhills, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always courteous and helpful to me.
Everyone is always very helpful and courteous. I feel as though I can trust their service and advise.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/17/2019 12:46 PM

Thank you so much for the 5 Star Review Joan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
RP
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Ricardo P.
Tampa, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great service!
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 09/16/2019 03:58 PM

Thank you so much for the 5 Star Review Ricardo! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Zephyrhills, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Continued great experience
Wesley Chapel Hyundai has always treated me well.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/13/2019 12:49 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
DR
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Derek R.
Tampa, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Truthfulness
Given a time frame of completion and updates.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/13/2019 12:48 PM

Thank you so much for the 5 Star Review Derek! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
DB
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Deborah B.
Lakeland, FL
2019 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No eye to detail and did not go the extra
I had very early appointment so few people were there and still there were problems with how the car was serviced/
Not Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 09/09/2019 03:58 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
JR
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John R.
Land O Lakes, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Came in for my 2nd oil change. Battery came back not fully charged after testing. Just purchased the vehicle in January. Disappointed that I had to buy a battery.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 09/09/2019 03:56 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Dade City, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
verified customerVerified Customer
Category: Service
Happy customers
They go out of their way to keep customers happy.
Recommended
Employees worked with
JW
JUSTIN WORRELL
PL
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Patricia L.
Land O Lakes, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
super service
it is close and they do a good job
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 09/05/2019 03:54 AM

Thank you so much for the 5 Star Review Patricia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Brooksville, FL
2018 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Andriod Auto
The staff is always very friendly and professional
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 09/03/2019 11:06 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
JW
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Jerry W.
Tampa, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Quick and easy. Professional. Friendly. Accomplished what they said they were going to do.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 09/03/2019 04:01 AM

Thank you so much for the 5 Star Review Jerry! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
ND
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Nancy D.
Wesley Chapel, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly workers, clean waiting area.
They took care of my problem.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 08/31/2019 07:45 AM

Thank you so much for the 5 Star Review Nancy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
DW
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Donna W.
Zephyrhills, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisors
Service is always great!
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 08/31/2019 07:45 AM

Thank you so much for the 5 Star Review Donna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Dade City, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
verified customerVerified Customer
Category: Service
Happy customers
They go out of their way to keep customers happy.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/29/2019
Service Type: Maintenance
Category: Service
Customer care
Didn't let customers know of a problem.
Not Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 08/29/2019 12:43 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

JOHN W C. from Hyundai of Wesley Chapel responded on 09/06/2019 10:51 AM

Thank you for taking the time to rescore. It was my pleasure to help you. We look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
AM
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Andrea M.
Dade City, FL
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
time is money
Didn't think it would take that long
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 08/29/2019 04:26 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JW
JUSTIN WORRELL
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