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SureCritic / Hyundai Dealer / Puente Hills Hyundai / ROBERT BINKLEY
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ROBERT BINKLEY

Puente Hills Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
85

Reviews of ROBERT BINKLEY

DP
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Derek P.
Monterey Park, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommendations without pressure
Very happy with the service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/24/2017 03:55 PM

Thank you for the 5 star review. We appreciate you taking the time to submit your rating.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
RI
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Richard I.
La Habra, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
clean and courtious
five stars
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/15/2017 04:57 PM

Thank you for the 5 star review. We appreciate your feedback and thank you for the time you took to provide this to us.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
CC
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Chui C.
Hacienda Heights, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Good service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/08/2017 08:17 AM

We sincerely thank you for your positive review in regards to your previous service experience here at Puente Hills Hyundai. Our goal is to always maintain 5 star guest experience.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
DC
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Dorene C.
Whittier, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great experience
Micah is very professional and courteous
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/06/2017 09:40 AM

Thank you for the kind words you have shared with us. We look forward to servicing your vehicle in the future.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
EL
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Ellis L.
West Covina, CA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
it took longer than promised to replace a defective radio. Otherwise every thing was o k
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/06/2017 09:38 AM

As a valued guest we appreciate your feedback and thank you for taking the time to share it with us. It was a pleasure being able to service your vehicle.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
DH
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Derrick H.
West Covina, CA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
people
all around great place
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/03/2017 10:30 AM

Thank you for the kind words you have shared with us. We look forward to servicing your vehicle in the future and being able to elevate your experience to a 5 star.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
CR
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Courtney R.
Covina, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service review.
Awesome service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/31/2017 06:50 PM

Thank you so much for submitting your 5 star review of Bert. We appreciate the time that you took to share this with us.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
LW
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Larry W.
Walnut, CA
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
everything
thanks
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/31/2017 06:28 PM

Thank you for taking the time to complete this review for Yessi and the service you received on your last visit.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
Verified Customer
Walnut, CA
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
It works
the location is good for me. I have not ever had a bad experience here, not that I come often which I don't. One other time I had to take my car in it took a little longer than we thought and they provided me a free rental. It's all good!!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/31/2017 05:34 PM

We sincerely thank you for your positive review in regards to your previous service experience here at Puente Hills Hyundai. Our goal is to always maintain 5 star guest experience.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
MD
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Michelle D.
Bellflower, CA
2013 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Did what they said they would in the time alotted.
Did a good job and got the problem fixed. Also let me know about a recall (which I hadn't known about), and fixed it at the same time.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 02/01/2017 10:42 AM

Thank you for your feedback. We are making changes in our detail department to better meet all of our guests needs. Hopefully with these changes we are able to exceed your expectations on your next visit and obtain a 5 star review.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
RS
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Richard S.
Hacienda Heights, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Rep
Yessi Perez provided excellent service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/27/2017 08:58 AM

We sincerely thank you for your positive review in regards to your previous service experience here at Puente Hills Hyundai. Our goal is to always maintain 5 star guest experience.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
J
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J.
Fontana, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excelent service
Good explanation on the service needed and it was done timely.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/27/2017 08:55 AM

Thank you for being a part of the Hyundai family and thank you for the time you took to share your experience.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
CC
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Cheng Yung C.
Rch Cucamonga, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hubert you get 5 stars
Thank you so much for taking care of me and my car will see you again on my next service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/27/2017 08:55 AM

Thank you for taking the time to share your feedback. We pride ourselves on 5 star service and we are happy to see that you were the recipient of that service. Thank you for visiting us and we look forward to your next visit.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
EK
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Evanglos K.
Whittier, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service people are so professional
They care about your service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/24/2017 06:49 PM

Thank you for your compliments of the service department based on your recent service visit with Bert. We appreciate that each guest is met with professionalism and courtesy. We want each person to know that we care.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
WC
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Wilson C.
Fullerton, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
What makes Puente Hills Hyundai Great??
What makes the place great is people like Bert Jow...!!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/24/2017 01:52 PM

I am happy to hear Bert left such a lasting impression you. It makes us very proud when we have a customer has such positive feedback about one of our service advisors. Thank you for sharing your experience and we look forward to a long relationship with you and your vehicle.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
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ROBERT BINKLEY
NS
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Noah S.
Glendora, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Amazing Service
The teem at PH Hyundai was stellar as usual going above and beyond. Micah Baker took all the stress out of the experience arranging a loner car and streamlining the repair processes. When repairer ended up being out of the Hyundai handled contacting the extended warranty company on our behalf to set up the claim and handheld all the paperwork. I have stated it before no other dealership strives to take care of their costumers and in opinion Micah Baker should be the standard that all services advisors look to emulate
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/19/2017 02:10 PM

Sir,

I appreciate every time you share such encouraging words in regards to your experience here with us and with the individual employees. I thank you for being such a loyal and kind guest of Puente Hills Hyundai and am very happy you are part of the Hyundai family.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
JG
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Jon G.
West Covina, CA
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service department is excellent
The people that work there are so attentive to the customers needs
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 01/16/2017 08:15 AM

Thank you for being a part of the Hyundai family and thank you for the time you took to share your experience.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
CF
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Chip F.
La Habra, CA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Elantra
Great service very friendly
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/29/2016 09:40 AM

Thank you Chip for being a loyal customer and for sharing your service experience. I appreciate that Micah was able to provide you with a 5 star experience.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
AD
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Alberto D.
La Habra, CA
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Service was not bad
Need to actually get a good tv channel at the waiting room
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/27/2016 08:35 AM

Hi Alberto.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
RA
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Ronald A.
Hacienda Heights, CA
2011 Hyundai Veracruz
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendliness
Great people to deal with
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 12/26/2016 03:39 PM

Hi Ronald
Thank you for taking  the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
levitp@phhyundai.com
626-581-5300 x.1104
Employees worked with
avatar
ROBERT BINKLEY
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