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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

Verified Customer
Phoenix, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/11/2016 08:16 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
New River, AZ
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great place
great place, great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/11/2016 01:44 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
WL
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William L.
Mequon, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Service advisors are great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/09/2016 05:04 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Location
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2016 12:53 PM

Thank you for the 5-star review.

Location, location, location!  We agree and we are very thankful to have the best location in the Valley and your destination for great Hyundai Sales and Service.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DA
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Dino A.
Scottsdale, AZ
2015 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
verified customerVerified Customer
Category: Service
Good job
Gods job
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/07/2016
Service Type: Maintenance
Category: Service
Not waiting too long
Crazy waiting times we waited too long
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/07/2016 11:47 AM

Thank you for the feedback Dino.

We've been working hard to make our Saturday lunchtime service smoother.  We agree your service should have taken about half the time it did.  We certainly owe you a much swifter visit next time, please let Ricardo or myself know when the time for your next visit is and we'll make sure we work towards getting your average time here back where it should be.

We owe you one for sure, we look forward to making this one up to you.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JC
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James C.
Scottsdale, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
fine service every time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/06/2016 08:32 PM

Thank you James.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone was very friendly.
Everyone on the staff was extra nice, the work was done correctly, and I even got a nice car wash.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/06/2016 02:12 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to seeing you and your Sonata again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Queen Creek, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Elantra service
Very good
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/02/2016 09:04 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
I was able to get same day service without an appointment
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/02/2016 09:03 PM

Thank you for the 5-star review.

We are glad we were able to help out and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
recent service
Very accomodating
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/02/2016 07:31 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
LS
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Lois S.
Scottsdale, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Owner
Worked with my scheduling needs
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/02/2016 07:27 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
FS
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Frank S.
Phoenix, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
good location, professional individuals.
prompt service. Also checked my battery and determined it needed to be replaced.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/31/2016 09:25 PM

Thank you Frank for the 5-star review.

We are glad we could help you keep your Santa Fe in top shape and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MP
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Maureen P.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Convinience
Friendly service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/29/2016 03:32 PM

Thank you Maureen for the positive review.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ME
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Michael E.
Phoenix, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Ricardo was very professional and thorough.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/27/2016 06:35 PM

Thank you for the great review and recommendation for Ricardo.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DB
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Dennis B.
Scottsdale, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, efficient & caring.
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/27/2016 06:30 PM

Thank thank you Dennis.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CG
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Carlyle G.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great place
good people
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/27/2016 06:28 PM

Thank you Carlyle.

We are lucky to have great customers and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PA
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Patrick A.
Scottsdale, AZ
2012 HYUNDAI SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
verified customerVerified Customer
Category: Service
Was in twice in a row for other services
and Ricardo did another great job...the folks at Earnhardt are awesome.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/26/2016 11:14 AM

Thank you for the great review.

We are glad to be your family's Hyundai dealer and we look forward to serving you all for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
h
hh
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/25/2016 09:01 PM

Thank you for the positive review.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KH
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Kristy H.
Phoenix, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, professional service
As usual, the customer service at this dealership was excellent. I was checked in and checked out quickly, and my service advisor kept me informed of the issues, options, and progress of the repair. I would purchase another vehicle here just to have access to this great service staff.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/25/2016 12:32 PM

Thank you Kristy for the resounding recommendation.

We are very glad to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JK
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Jeff K.
Phoenix, AZ
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
The service advisors are exceptionally nice and knowledgable. Wouldn't take my Genesis anywhere else!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2016 06:21 PM

Thank you for the great review.

We are glad to be your Genesis dealer and we look forward to serving you for many more years, miles, and Genesii, Genesuses, Geneseesees? to come.  Wonderful review, thank you so much.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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