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ROBIN PETERSON

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 reviews)
84

Reviews of ROBIN PETERSON

JM
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Jack M.
Corinth, TX
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service department with good personnel. Ask for Jimmie Deleon
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2016 07:16 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
DM
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Diana M.
Corinth, TX
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Diana
Friendly staff, efficient service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/25/2016 12:51 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
CH
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Clarence H.
Lake Dallas, TX
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service and timely
Yes I would
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/31/2016 07:54 AM

Thank you Mr. Harden

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JR
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Jennifer R.
Oak Point, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Responsive
Great service!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/25/2016 06:27 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
DM
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Diana M.
Corinth, TX
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and friendly service
easy scheduling and quick service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/12/2016 10:23 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
SH
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Sharlott H.
Aubrey, TX
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They were friendly and seemed competent
They fixed my car in one appointment.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/14/2016 12:57 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
CH
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Carolyn H.
Little Elm, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Quality
All staff members professional & courteous. Through explanation of repair status. On time when appointments are booked in advance.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/29/2016 01:37 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Flower Mound, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Don and Jimmy
They are always kind and courteous. If I am unhappy with anything, they recheck it or explain to me.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/22/2016 06:20 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
SK
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Sherry K.
Sanger, TX
2007 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Uses scare tactics to pick up extra money.
Poor
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/18/2016 09:38 AM

Ms. Kimbrell,

We paid for the radiator that the acorn went through, i am confused. Yes it should  have been explained more accurately and i have instructed our employee. we want to be more transparent and will do so. I do apoligize, we dont want to mis lead anyone or let them feel as if we would.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
TG
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Teresa G.
Flower Mound, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy With Eckert Hyundai
Can't wait until the 35 fwy up in Denton is completed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/12/2016 09:36 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
LW
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Lynne W.
Justin, TX
2011 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and honest. Also reasonably priced.
When you have the desire to take good care of your car with routine maintenance, the service department goes over and above to help with anything your car needs. I would recommend this dealership and especially the service department to anyone!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/12/2016 09:35 AM

Thank you Lynne

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
PP
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PATRICK P.
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Recalls
Appointments scheduling is easy
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/12/2016 06:35 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
PP
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Pedro P.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
They get the job done very quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/10/2016 09:00 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
CB
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Connally B.
Flower Mound, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Diagnosed problem with no issues
Great service department
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/09/2016 12:11 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
CH
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Clarence H.
Lake Dallas, TX
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient
Great job.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/05/2016 05:27 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
DA
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Diego A.
Little Elm, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and easy
Prompt service and easy process
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/02/2016 06:30 AM

Thank you Diego

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JM
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Jack M.
Corinth, TX
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Friendly knowledgeable Techs.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/26/2016 04:29 PM

Thank you Mr. Moore

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
LD
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Lucien D.
Shady Shores, TX
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and people
Service personnel take the time to listen. Love the product however service is very important to us and Eckert delivers!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/23/2016 09:18 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
JB
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Jared B.
Flower Mound, TX
2012 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
RUDE EMPLOYEES
Everyone that I spoke to was RUDE- I Will NEVER buy another car from you or come there for Recall work which is what I was there for.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/22/2016 03:14 PM

Jared i am sorry we have let you down sir. My staff should have done a better job. I would love to speak to you about it, feel free to call at anytime.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JT
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John T.
Denton, TX
2010 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Friendly, fair, thorough, with free loaner vehicles.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/19/2016 08:24 AM

Please bring it in so we can check it sir. Be more than happy to diagnose.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
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