RP

ROBIN PETERSON

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 reviews)
84

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very customer friendly and efficient
This is the only place I've taken my Hyundai to be serviced. Staff are always friendly. Appointments are a great way to quickly get in and out with top-notch service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/18/2016 03:45 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

MM
gravatar
Micheal M.
Little Elm, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job. Now stop forgetting to wash my car, especially since you had it for 6 days.
Use Eckert and not Huffines. You will thank yourself later.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2016 04:33 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

RM
gravatar
Robert M.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable
I'very been a customer since 2000 and the service has always met or exceeded my expectations.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/25/2016 08:25 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

RD
gravatar
Renee D.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
Jimmy in the Service Department is my go to guy. He makes things happen!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/24/2016 11:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Short and sweet
Service was fast. I have no complains.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/08/2016 10:00 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Eckert Hyundai service
Nice waiting area. Honest and courteous people in the service department.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/08/2016 05:00 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

KL
gravatar
Kathleen L.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great as usual, won't go anywhere else
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/06/2016 02:26 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208

DH
gravatar
Debra H.
Double Oak, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
I feel like they treat me like they would their family
Always professional and I don't feel like they push things I don't need. I appreciate that.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/04/2016 10:54 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

MP
gravatar
Mark P.
Double Oak, TX
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Normal Service Appointment
Nice to find a Hyundai Service Group that can make a 7am appointment and actually start work at 7am. Sorry I did not come here sooner.

Mark P
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/31/2016 05:30 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

GB
gravatar
Grady B.
Denton, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great employees giving great service!!!
This is a great place to buy a car and then take it for service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/29/2016 02:53 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

EF
gravatar
Ernest F.
Argyle, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good customer service
good
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/24/2016 05:42 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208

KV
gravatar
Kumar V.
Irving, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
Fully Satisfied
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/21/2016 05:53 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

KD
gravatar
Kate D.
Lewisville, TX
2012 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Great service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/19/2016 03:55 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

SA
gravatar
Sherri A.
Denton, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2016 05:23 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Eckert Hyundai
Excellent service! Would recommend this dealership to all Denton County customers.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/21/2016 06:57 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208

Verified Customer
The Colony, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient & friendly
Keisha is always very efficient.
I drive to Denton, even though I have closer options for service. Eckert is hands down top shelf service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/17/2016 10:42 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208

KH
gravatar
KAYLEE H.
Gainesville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduling
They will do their best to get you into a scheduled time when you call, even if they have a full schedule.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/15/2016 07:32 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

NQ
gravatar
Norma Q.
Corinth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Usual Great Service
We have always received the requested service at the time requested. While the oil changes are higher than some other off brand services, yhou know you are getting it done right when you use Hyundai dealer service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/19/2015 08:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

JG
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jimmy DeLeon
Jimmy and the entire service department always exceed our expectations. Thanks ya'll
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/13/2015 10:55 AM

Thanks Joe

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DA
gravatar
DENNIS A.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintainance
Too bad 35 is so had to travel but still will be an Eckert Customer
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/03/2015 12:55 PM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.