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ROBIN PETERSON

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 reviews)
84

Reviews of ROBIN PETERSON

DW
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Darla W.
Aubrey, TX
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service!
Everything was great. They always go above and beyond my expectations.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/16/2017 11:17 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
Verified Customer
Lewisville, TX
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok
The location is of great help
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2017 08:52 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
JA
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Joy A.
Carrollton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality Service
The staff is always professional and considerate. They do excellent work in a timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2017 08:51 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
LR
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Larry R.
Plano, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
courtious salesman
yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/28/2017 05:42 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
MA
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Mark A.
Lewisville, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and courteous.
My standard service was done in about 20 min, which I find super fast for a dealer. Everybody was very nice. The Ford dealer recently kept my other vehicle 6 hours for the same service. Maybe Eckert would be willing service my Ford....
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/13/2017 01:35 PM

Thank You, and yes we will just let us know and i will get parts ready for you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
MP
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Martha P.
Sanger, TX
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Eckert Hyundai service crew always provides superior service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/12/2017 03:51 PM

Wow, Thank you so much for the nice words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
RD
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Roberto D.
Denton, TX
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I didnt leave angry.
They took the time to check my tire pressure and fill up my windshield wash.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/16/2017 04:46 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
NS
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Narjeet S.
Little Elm, TX
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/13/2017 11:45 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
RD
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Robert D.
Corinth, TX
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and honest service all around
Everyone was friendly and handled their job with a professionalism you don't often get.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/08/2017 05:21 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
RS
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Rhatisha S.
Lewisville, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great People!
The Eckert staff is always friendly and fair. They never try to get me to do services I don't need. And the wait time is never long. I recommend them to all my family and friends.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/01/2017 02:23 PM

Thank You Ms. Scott

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
RJ
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Ralph J.
Denton, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good people to deal with
:)
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/28/2017 03:34 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
DH
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David H.
Denton, TX
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service and very accomodating to my schedule.
Excellent service and friendly helpful service agents.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/28/2017 05:19 AM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
RB
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Robert B.
Lewisville, TX
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Price, quality of service, staff all A+
After being ripped off by MANY car dealers it is refreshing to find a decent one who does what they are paid for, The quality of their work and information is great. As long as they keep up their work I am a customer for life.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/21/2017 05:06 AM

Thank you Mr Bartley. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
D
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D.
Roanoke, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
work done timely, price was good, checked out everything that I asked them to
Eckert Hyundai did the work in a timey fashion and at a fair price. They checked everything on the car that I asked them to. Workers were professional and knowledgeable.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/15/2017 06:50 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe valve cover replacement
Work was done under service campaign. It was performed timely and, at least as far as I can see, correctly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/08/2017 08:57 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
KB
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Karim B.
Denton, TX
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Excellent care and service from the moment your arrive to the finish.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/04/2017 06:24 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
RV
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Richard V.
Coppell, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service team I have ever experienced. Appointments are easy to make and dealer is ready when I arrive.
Dealership has consistently met or exceeded my service expectations. Service waiting room and service areas are always clean. Check-in and check-out is easy and appointments can be made by phone or on-line.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/31/2017 05:00 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
PR
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Patrick R.
Frisco, TX
2008 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They found the problem quickly.
They found the problem quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/10/2017 09:57 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
JG
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Joe G.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and knowledgable staff
Merry Christmas Everyone
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/24/2016 09:43 AM

Thank you Sir

Hope you as well have a Merry Christmas

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
TS
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Timothy S.
Argyle, TX
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance on-time and done quickly
The Eckert Hyundai service department was able to start my service reservation a little early and replace a part in under 30 minutes. Quickest service ever at a car dealership!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/15/2016 04:19 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
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