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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(680 reviews)
80

Reviews of STEVE ENRIQUEZ

JM
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Julia M.
Hemet, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
We’ve been coming to Temecula Hyundai since 2016. We’ve always had exceptional service here which is why we continue to return. This time my car was shuddering upon acceleration. They had it diagnosed and sent for warranty approval in a matter of a couple hours. They estimated 7 days but had it ready in 4 days with no out of pocket cost. I appreciate their honesty, rental availability, and fast service. They will continue to have my loyalty
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/17/2020 10:18 AM

Thank you for having us be the service department of your choice. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MH
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Marilyn H.
Menifee, CA
2012 Hyundai Equus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Temecula Hyundai is a great facility, BUT....
We loved Temecula Hyundai when we purchased our 2012 Equus there. Personnel treated us royally and maintained our car perfectly. Then they lowered their standards and stopped selling the luxury car. Now they are simply another ordinary car dealership. We are very, very disappointed. They honored Hyundai's excellent warranty policy by replacing our engine "FINALLY!", and they probably will continue that policy. Problem is that they no longer offer the quality vehicle we were fortunate to purchase.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/17/2020 09:56 AM

Thank you for being patient with us in this process of replacing the engine on your vehicle. I know that we ran into some complications but glad you have your vehicle back and in a good running condition. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MV
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Maria V.
Winchester, CA
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
The Service Advisors don't pressure for services recommended. I Like that
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/11/2020 09:59 AM

We appreciate you coming in to service your vehicle with us. Please let me know what we could have done better on your last visit to earn a 5 star review. We are always looking for ways to grow as a business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MB
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Mary B.
Murrieta, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
quick good service
great service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/03/2020 12:08 PM

From the entire team at Temecula Hyundai, We appreciate the 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
RR
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Ryan R.
Murrieta, CA
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience!
Awesome experience with the Hyundai Crew! Everyone from the start to the end was inviting and the Guest Service was top of the line. It’s hard Now a days going to places leaving with a smile. Hyundai gets my thumbs up across the board. Thank you Hyundai for making my experience a great one!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 01:26 PM

Thank you for the great review, We appreciate your kind words and your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
LB
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Leodegario B.
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always in time and excellent service!!!
They always deliver excellent service whether you have an appointment or not!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:37 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
In and out on time.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:36 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
VP
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Victor P.
Murrieta, CA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
5 Stars
The best Hyundai Dealer at Temecula
California USA
I’m very satisfied with your services
Every single person working at Hyundai
Dealer are good
You team working are excellent
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:36 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
SD
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Samuel D.
Hemet, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review
Keep up the good work
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:31 AM

Thank you for the great 5 star review. Hope you have a great weekend.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
SY
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Stanley Y.
Murrieta, CA
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Agent “ Steve “
Steve is by far one of the best employee’s you have! Kind, supportive, knowledgeable and professional! I own a Mercedes Benz and I get better service with you’re company and as long as Steve is around, I will be around as a customer! He deserves a raise or at least a dinner date!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/08/2020 08:54 AM

Thank you for the 5 star review. Hope you have a great day. Happy New year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
BH
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Blanca H.
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Good job
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/08/2020 08:53 AM

Thank you for the 5 star review. Hope you have a great day. Happy New year. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
RM
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Rodney M.
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keeping my car running!!
Awesome!! Got me in and out pretty quickly! Thank you for all you do!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2020 07:27 AM

Thank you for the great 5 star review. Hope you have a fantastic start to 2020. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JK
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Juliet K.
Murrieta, CA
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy with the service
Temecula Hyundai was my favorite shop for service. They are good in communication and provide excellent customer service. I am very happy with them
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/02/2020 07:28 AM

Thank you for coming in to see us. We appreciate your business. Hope we can earn a 5 star review on your next visit. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service was quick and accommodating
Rescheduled when an injury prevented me from meeting my appointment and were very nice about it
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/02/2020 07:27 AM

Thank you for a 5 star review. Hope you have a great New Years. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
RS
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Ramon S.
Fallbrook, CA
2019 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st
Not good
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/18/2019 02:07 PM

Mr. Solis, I am so sorry to see the 2 star review coming in from your last visit. I tried to contact you via telephone and left a message. I would like to chat with you in regards to your last service visit with us. Please give me a call back when you get a change. Thank you for your time. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
YL
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Yvette L.
Sun City, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Right on time
I scheduled an appointment with Temecula Hyundai through the app, which was very user friendly. Received a reminder the day before and they took me in right on time. I was told the approximate timeframe for the work, and my car was ready, right on time. I’ll be going back to Temecula Hyundai for the next servicing. Great customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/18/2019 07:23 AM

Thank you so much for the great review. Happy Holidays. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AV
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Andrea V.
Lake Elsinore, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent attention
Very nice people and Steve is a fantastic person
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/11/2019 05:18 PM

Thank you for coming in to see us and having your vehicle serviced with us. We appreciate your business. I hope you have a great holiday.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
WR
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William R.
Temecula, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Steve was great in service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/11/2019 05:17 PM

Thank you for coming in to see us and having your vehicle serviced with us. We appreciate your business. I hope you have a great holiday.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JC
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Jane C.
San Marcos, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I drive a bit to get to this Hyundai dealership. But it is so worth it. My technician is Steve Enriquez and I dare you to get any better service with anyone else. He is the epitome of customer service. He always goes the extra mile. It is such a pleasure to go there.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/26/2019 10:03 AM

Thank you very much for the great 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JH
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James H.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Everything was excellent
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/22/2019 09:46 AM

Thank you so very much for the great 5 star review. Hope you have a great thanksgiving. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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