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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / STEVE RISLEY
SR

STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

Verified Customer
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customer Verified Customer
Category: Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recommended
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customer Verified Customer
Category: Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/05/2020
Service Type: Maintenance
Category: Service
Good people
Ok service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/08/2020 05:36 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JP
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Jeffrey P.
St. Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professional and curtious
Thanks again!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 05:36 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All In
No pressure service. As a customer I'm there for vehicle servicing not to get a sales pitch. That's why I come back.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2020 07:56 AM

 We thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
AG
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Alan G.
Palm Coast, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
quality product and service
great quality product and personnel that I deal with. Very happy with service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2020 02:23 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
KM
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Kay M.
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service!
I was very happy with the service I received when I took my car in. Everyone was helpful and friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2020 04:02 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MH
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Martha H.
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Title?
Oil change just takes too long
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2020 05:52 AM

 Thank you for sharing your service experience with us and our apologies for the extra time needed to complete your services. We are committed to keeping you and our team safe and we are disinfecting vehicles before and after services are completed. We appreciate your patience and understanding and are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Having been a customer since it was the Honda dealership, I value Cheryl Buck's honest, courteous and professional behavior.
The courtesy car wash was not what I was use to. Inside was barely touched.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2020 05:37 AM

 We thank you for sharing your service experience with us. We will bring the complimentary service wash to our detail managers attention. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JS
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John S.
Palm Coast, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Service team was on the ball as usual.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/12/2020 06:04 AM

 Thank you for taking the time to share your service experiences and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and great people.
Great service and great people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2020 06:20 AM

 Thank you for taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
ER
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Ernest R.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Home of Courtesy First
The service team staff is unequal to any I've encountered in over fifty years. "Hurrah"!!!?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2020 06:19 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MC
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Mark C.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New tires
Courteous and professional while keeping us all safe during the coronavirus crisis.
Work was done on time and met all expectations. Thank You.
And a special thanks to Roger, he's always willing to listen and make your visit go smoothly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/02/2020 06:12 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
MB
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Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Battery
Brought my car without an appt, but they took care of me quickly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2020 02:03 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is here for you and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
JN
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Jennfier N.
Saint Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love Hyundai!
Soondi is always so sweet and kind greeting me and making sure all my car needs are met. She is an asset to your organization!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/06/2020 05:49 AM

 Thank you for sharing your service experience and kind words with us. Tunde is a tremendous asset to our service team and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service with Concern for Quality
The staff is courteous and listens to your questions. Best dealership I've done business with in over 50 plus years.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2020 07:00 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
AB
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Albert B.
Saint Augustine, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good people
Work Done on time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2020 10:24 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
EC
gravatar
Ebony C.
Palatka, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome Service
Very professional and not pushy about recommendations
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2020 12:21 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Atlantic Beach, FL
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always great service
I’ve had my Hyundai Sonata Hybrid for 5 years and never had an issue with it or with the great service I get at Hyundai of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2020 12:14 PM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
TR
gravatar
Toni R.
Green Cove Springs, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
CUSTOMER SERVICE
The employees at Hyundai of St Augustine always welcome me with a smile and are always willing to help with anything and everything I ask for or need. The service department has provided me with prompt and excellent service over the years.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/25/2020 08:21 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
ER
gravatar
Elizabeth R.
Palm Coast, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic people, specially the service group!
See above
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/19/2020 11:54 AM

 We appreciate you taking the time to share your kind words and service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
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