TR

TYLER RODRIGUEZ

Service Advisor
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(401 reviews)
78

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Timely and good service
rated 10 for the visit

NH
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Norma H.
Bridgeton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Prevention Service
Great service
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/23/2022 03:09 PM

Thank you for the survey!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com

AL
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Arthur L.
Old Monroe, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Good Service
See above.

SS
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Sandra S.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service experience.
My service manager gave me a list of items needed for 60,000 mile service. Explained them completely and got me a 10% discount. Also got me the appt time I needed.

Verified Customer
Wentzville, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customerVerified Customer
10
Category: Service
Great Service Dept
The experence as a whole was great

Verified Customer
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional Service
St Charles Hyundai is a great dealership. They are always helpful and very professional.

ML
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Melvin L.
St. Louis, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/22/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Good
Everything was good

RZ
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Raymond Z.
St. Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
----
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BT
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Bailee T.
Weldon Spring, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional service
Tyler Rodriguez was very professional and gave me all the documentation I was requesting. I will definitely be requesting to work with him in the future!

HP
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Howard P.
St. Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good service
I has a good service it was quick and everyone was truthful and helpful.

Verified Customer
Wentzville, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customerVerified Customer
10
Category: Service
Great Service Dept
The experence as a whole was great

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2022
Service Type: Maintenance
8
Category: Service
Great service
Everyone was really helpful during this process. Great job
CHRISTOPHER L. from St. Charles Hyundai responded on 02/18/2022 03:37 PM

THANKS FOR TALKING TO US WE APPRECIATE YOUR


FD
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Franklin D.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Vehicle Service
Tyler Rodriguez was my service advisor and was very helpful and provided excellent service for our Hyundai Santa Fe Sport in a very timely manner. Your service department is the only place I have our Hyundai serviced. Thanks

MM
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Mark M.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
As Usual Fantastic Service!
Thanks again for taking care of my Hyundai!

JD
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Joseph D.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Summary
Service for my oil change & recall was prompt and efficient and service person very nice.

SJ
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Steven J.
Bridgeton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
great service
very friendly and professional. however still waiting for call back for a part they did not have in stock.

DB
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Denise B.
Weldon Spring, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Service department is always friendly. They take pride in the service they provide and always go above for the customer.

WR
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W R.
Saint Charles, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2021
Service Type: Maintenance
verified customerVerified Customer
3
Category: Service
Complimentary check tires and fluids.
As of right now trying to debate if the situation doesn't correct soon. That I may have to find a different dealer. I usually don't have issues like this.

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fast
Fast

RC
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Raymond C.
Glen Carbon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great
Great service writer

CS
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Carol S.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Love my Santa Fe
We have owed this car since 11/19. Nothing but happy with the options available and the performance given by this car. Great deal
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