Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

546 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


AR
Allen R.
Leesburg, VA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Fair Pricing / Great Service / On Time
On this last repair they had a lot of other jobs going and still got my car done earlier that promised. Their quoted price was less than other shops AND the discount coupon saved me $100.00!!!!

JK
Jay K.
Leesburg, VA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Performed scheduled work on time without a long wait'
I like early morning appointments since I wait for my vehicle service. I had my appointment at 8:30 AM which is perfect. I stsrt out simple with an oil change and will progress onto more involved maintenance. However, parking can be at a premium at certain times.

Verified Customer
Ashburn, VA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Great Job D & D
Fast and easy! Great prices. Quick service & wonderful location. Would recommend to anyone!

RM
Rachel M.
Leesburg, VA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Rachel said the business does good work and she just loves them.
This review was collected via phone interview by Customer Research Inc.

KA
Kerry A.
Leesburg, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Awesome place!
Personable and reliable!!

AP
Adam P.
Leesburg, VA
Land Rover
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/21/2018
Confused - feel like I was over charged
Have used D&D multiple times with much success. This time I came in for an oil change and tire patch. Was charged $190 dollars. This seems very high for an oil change and tire patch. Was not quoted price before work was completed.

RJ
Ray J.
Leesburg, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Spoke with Brandi. She said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

CR
Christian R.
Leesburg, VA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Christian said that the place was quick, did what they said they would, service was good and they weren't expensive.
This review was collected via phone interview by Customer Research Inc.

KH
Kimberly H.
Ashburn, VA
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/03/2018 Category: Service
Kimberly said the service estimate was more than the competitor's. The employees charged astronomical prices on her service parts. They charged her more than their advertised price.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Winchester, VA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
John said the service was great.
This review was collected via phone interview by Customer Research Inc.

AR
Antonio R.
Leesburg, VA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Honest, Friendly and Fast
We are so happy with our recent brake job. The dealer suggested work that did not need to be done. I appreciate the honesty from D&D on what we needed, and having it completed in a few hours! Thank you!

CM
Chris M.
Leesburg, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Chris said the business did everything he asked them to do and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Petersburg, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Michael said this is a very clean and professional business. The service is great. They were able to get in right away for service.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Leesburg, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
James said the work was excellent and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

SB
Sharon B.
Leesburg, VA
Honda HR-V
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/17/2018
Not satisfied
No I am not satisfied with my visit to D & D. Brought my car in for the state inspection and it was never done. Was told service is 1st come 1st served. Fine. Was told it would be about an hour before they could do mine and inspection would take 1/2 hr. No waiting area so spent time in town. Came back 2hrs later, car not done but was told they were almost done with current car and mine was next. Spent more time in town. Came back 1hr later, car not done and mechanic had gone to lunch for about 1/2 hr. Said I couldn’t wait anymore. Woman who’d been waiting on me offered to make an appointment for another time. At same time the other woman working there starts raising her voice at me basically telling me I’m being unreasonable. Will not be making that appointment or going back.

WH
William H.
Leesburg, VA
INFINITI J30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
William said that he most definitely recommends this business for service. Adam is an awesome mechanic.
This review was collected via phone interview by Customer Research Inc.

KM
Kaitlyn M.
Aldie, VA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Excellent customer service
I called frantic on a Friday morning when I had issues with my car and they told me when to come in and took my car back immediately. As I waited, they kept me updated on what was going on. For as busy as they were I was so impressed that they fixed my car before 11 a.m. Will definitely be back!

BB
Betsy B.
Leesburg, VA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Betsy said the employees were amazing. The mechanic made sure everything was good. He didn't lie to her. She trusted them. They took great care of her and were personable. She enjoyed her experience immensely.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Leesburg, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Michael said that he would most definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CM
Cayden M.
Leesburg, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Cayden said this business does good work. His vehicle drives better and there is less sway to his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 546 in total