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SureCritic / Makes / Hyundai / Santa Fe / 2020

2020 Hyundai Santa Fe

Average Score

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3485 Reviews)
48%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3485 Reviews)
Write a Review

Reviews

HB
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HENRY B.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2022
Verified Review

Santa Fe

I never considered owning a Hyundai as I've driven Jeeps for 25 years but due to the poor service at multiple Jeep dealerships, I decided to explore a different brand. I have not been disappointed. I love my Santa Fe and the Service Department at Platinum Hyundai is top notch!
Recommended
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MM
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Michael M.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2022
Verified Review

Nice car easy to drive

we own 2 Hyundai Sante Fe's a 2014 and a 2020 we had great luck with the 2014 except for the engine had a ticking noise from the day we bought it at 55,000 miles Hyundai replaced the motor at no charge we then bought the 2020 Sante Fe. The 2014 just had another engine problem and again Hyundai stood behind the product and at 125,000 miles replaced the engine again --- I would call that superior customer service and promote your products all the time
Recommended
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JT
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JOSEPH T.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2022
Verified Review

My car

Love the car. Dealership is fabulous. They treat my as though I am a special person making me feel welcome there anytime for any reason. I will definitely look there first for any more purchases. The employees are looking to help anyone not just the ones they profit from.
Recommended
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DH
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DAVID H.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2022
Verified Review

I really like the vehicle but.

The things that worry me most are the engine reliability factor and the probability of serious delays in acquiring parts when I need them. I waited almost a year for a replacement wiper fluid reservoir.
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KC
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KAREN C.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022
Verified Review

2020 Hyundai Santa Fe

This is my 2nd Hyundai .Santa Fe. I like this one better than my 2017. The 2020 is a more comfortable right or comfortable ride they extended dented the base and that couple inches made all the difference getting in-and-out of the vehicle
Recommended
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NG
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Nicole G.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2022
Verified Review

STYLISH AND EFFECTIVE

I replaced my Santa Fe Sport with this model and I miss my sport but I do really like this car. Comfortable ride, great on mileage, larger cargo space perfect for my bowling balls. Really overall a good solid car.
Recommended
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RG
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RICKY G.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2022
Verified Review

Great looking truck. Very stylish, easy to drive and fun to drive

The Hyundai Santa Fe is a great looking car that give the drive a unique driving experience. The entertainment feature are top notch which is important when you have multiple devices that you need to connect to the vehicle. Truck space is great which I used a lot. Overall it’s an exceptional truck. I would definitely recommend to other drivers.
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BF
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BRYAN F.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2022
Verified Review

Happy

It runs well and is comfy Salesperson and dealership are too notch . These surveys are too long And now 200 characters why just why? OMG THIS IS CRAZY XxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxO
Recommended
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DL
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DIANE L.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/13/2022
Verified Review

Santa fe

It’s a fine car. No thrills and no real negatives. Don’t know if I’ll keep or turn in. No real desire to keep but May depending on what’s actually out there and available in this country tht is not electric!
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RH
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Richard H.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2022
Verified Review

I have driven this vehicle for 34000 miles with no issues but on a long trip it could have more leg room and a better seat

the overall vehicle is an outstanding vehicle. It does like any other vehicle need some updating. More leg room in the front and more padding in the seat, especially for long trips. the day to day usage I don;t have a problem but the others i do.
Recommended
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RD
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Robert D.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2022
Verified Review

Great vehicle, except for the safety system.

I thought I had a great vehicle, with great performance and safety features. But an accident with another vehicle changed my mind about the safety features. The airbags failed to deploy upon impact with another vehicle at highway speeds.
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Dakota H. responded on 08/10/2022 06:43 AM
We're very sorry to learn of your experience, Robert. Please know that we have created a case and assigned it to one of our corporate representatives. They will be in touch with you to further discuss your concerns. Thank you. ^cc
BM
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Britta M.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2022
Verified Review

beautiful vehhicle, poor stamina, loud, poor gas mileage

beautiful vehhicle, poor stamina, loud, poor gas mileage, poor power. If you think you can turn, or pullout in traffic and have the punch, NO. You're better off wating, so slow to pick up speed. If you do hit the gas, it's sounds like your tearing up the car. It is NOT a quiet drive whatsoevery. Gas mileage is poor.
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HD
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HARPER D.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2022
Verified Review

Very nice car

The only issue is the dealer needs to fix the frame rusted area. The manufacturer has been responsible about the chipped frame door Have a working order However dealer refused to fix it. Overall it is a wonderful car
Recommended
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LE
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Lawrence E.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2022
Verified Review

Love It

Car is great but I have had problems with Hyundai dealer service. It takes several weeks to get an appointment. The best I could do in July to get in the wireless phone charger repaired was October 8th. It took several months to get defective wheels replaced due to lack of parts availability.
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MJ
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Michael J.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2022
Verified Review

This is a comfortable well performing vehicle. There is plenty of room and easy to drive.

This is a comfortable well performing vehicle. It handles well and I enjoy driving it. I like its size and it is easy to get in and out of. Fuel economy is average for its size. The vehicle handles well on the road.
Recommended
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EC
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Evelyn C.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2022
Verified Review

Family car..

I like my car ,, but there some thing that not working at this time , my off and on not working and having issued with my battery and the dealer I visit never have a tech that can check my car...my e mail centeno40@ymail.com Thanks
Recommended
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NC
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NANCY C.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2022
Verified Review

Air conditioning

Had issues with air conditioning after 8 months of purchase. The service department has yet to fixed the problem keep getting the run around. Have made numerous trips and made numerous phone calls and yet still having the same issues
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Dakota H. responded on 08/01/2022 02:30 PM
Hello, Nancy. We're sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151 and they would be happy to address any concerns you may have. Thank you. ^cc
AR
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ARTHUR R.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2022
Verified Review

Hyundai SUV’s - Great value.

Hyundai SUV’s are excellent vehicles. I have owned four Santa Fe’s and have very few issues and Hyundai has stood behind every service that was needed. These vehicles are very reliable and spend very little time in the shop. The cost of the vehicle and maintenance make this a great value.
Recommended
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TM
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THERESA M.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2022
Verified Review

Reliable Vehicle

This is my third Santa Fe. This is a very safe and reliable vehicle. The interior is comfortable and very roomy. All the buttons are easy to reach without taking your eyes off the road. Comfortable ride.
Recommended
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RC
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Rob C.
2020 Hyundai Santa Fe
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2022
Verified Review

love the sanfafe look and comfort

best car, suv ive owned and my friends and family also love the santafe suv,its a families car. a great car, milage for me on the car santafe is 32 mpg on a trip. i even can do that in friends car and she couldnt believe it.
Recommended
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