2021 Hyundai Sonata Hybrid Reviews - Verified Owners

Category Summary

(Avg. out of 10)

Reviews

4.6

(277 Reviews)

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Ron S.

2021 Hyundai Sonata Hybrid

Verified Owner

06/09/2021

Verified Review

Engine light

Engine light went on grill flaps got stuck open gas mileage has decreased only have 14k on it and it's a hybrid maybe not a good feature for this car hopefully other hybrids aren't built this way something to think about

Rakesh S.

2021 Hyundai Sonata Hybrid

Verified Owner

01/31/2022

Verified Review

poor fuel mileage, other issues

Fuel mileage when new was 52-53 mpg now after 9.6K it's down to 47-48. Twice the air flap system has malfunctioned within the 1st year. Transmission hesitation when accelerating. At less than 10K miles there are rattles inside the vehicle already.

SEAN B.

2021 Hyundai Sonata Hybrid

Verified Owner

07/20/2022

Verified Review

It shut off in the middle of driving

The high voltage connector for the Hybrid battery came unplugged while driving. I was told it happened on my last service. I never had a service with the car it was brand new off the lot. Love the car it drives smooth. 3000 miles we shouldn't have to worry about breaking down on the side of the road. As much as I like the car every time, I drive it I hope I can get home

Dakota H. responded on 07/20/2022 09:22 AM

We're sorry to learn of your experience, Sean. We've created a case and assigned it to one of our corporate representatives. They will be in touch with you to further discuss your concerns. Thank you. ^cc

DOYLE H.

2021 Hyundai Sonata Hybrid

Verified Owner

08/07/2022

Verified Review

Wife was stranded when car would not start.

Check engine lite came on and showed the car was overheating. The car had less than 2000 miles on it. The next day car was back to normal. Two weeks ago the car quit and would not start. Sold it !!!!!!

SETH M.

2021 Hyundai Sonata Hybrid

Verified Owner

01/01/2023

Verified Review

Bad reliability

I bought the sonata hybrid for the dealer services, extended warranties, and for the reliability/piece of mind. My concern was what would happen after 50,000+ miles, and I found out all the dealer services are terrible, warranties do not cover real problems, and that no one really cares. The dealership happily tells us they have no idea when it will be done, over a leaking coolant hose, now it’s the exhaust heat exchanger replacement. Bad business all around, 41 days and counting.

Dakota H. responded on 01/02/2023 08:30 AM

We're sorry to learn of your experience, Seth. We have created a case and assigned it to one of our corporate representatives. They will be in touch with you to discuss your situation further. Thank you. ^cc

Randy W.

2021 Hyundai Sonata Hybrid

Verified Owner

03/29/2023

Verified Review

Was a nice enough car...while it ran

Had the heater fail in winter with less than 25k miles. Problem ended up being the EGR cooler. Dealer has had the car for 3 months with no ETA on the replacement part. I question this car's reliability on making any long distance traveling.

Hyundai Motor America responded on 03/31/2023 09:30 AM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

HERBERT G.

2021 Hyundai Sonata Hybrid

Verified Owner

05/05/2023

Verified Review

Not happy

Wish I had bought another Toyota Camry, or Mercedes s class, or Audi Q8, I am not use to this type of customer service that I receive from Hyundai, car broker for over 3 months they cant seem to fix it, no loaner car, still have to pay the lease, dealer lies about parts on order etc, waste of time

Michael S.

2021 Hyundai Sonata Hybrid

Verified Owner

11/14/2023

Verified Review

Most Hyundai dealers would not honor warranty

21 Hyundai Sonata Hybrid. Car had less than 28,000 miles when a leak developed on back of radiator in engine compartment. 2 Hyundai dealerships wouldn't honor warranty. 3rd dealership did but messed up repairs. A total of about 45 days all told before I got my car back in running condition. Lodged complaint with Hyundai Warranty complaint department. They were useless and hard to deal with. They wasted so much of my time.

Hyundai Motor America responded on 11/14/2023 08:05 AM

We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

Jatinder S.

2021 Hyundai Sonata Hybrid

Verified Owner

01/10/2022

Verified Review

Not so happy

This is my first and last hyundai car ,noise coming when getting of and on driveway not so happy gear shifting not smooth engine noise over 70mph,paint also chipping from bumpers.also deals hip not quiet pleasant, service adviser rude.

Richard M.

2021 Hyundai Sonata Hybrid

Verified Owner

05/02/2022

Verified Review

Intermittent check-engine light unresolved.

Great car, except for intermittent check-engine light and auto reset. Electric motor control is not functioning properly. Check engine warning recommended to take the vehicle to. Hyundai service dept for evaluation. I did that, but they would not check the car without an appointment. So, I did schedule an appointment, and by then the check-engine light had auto reset and car was operating properly. Frustrating experience.

NationalCA - List responded on 05/02/2022 07:34 AM

We're sorry to learn about your experience, Richard. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you.

Wayne B.

2021 Hyundai Sonata Hybrid

04/04/2023

2021 Sonata hybrid heater problem

I bought a 2021 Sonata hybrid new and loved the car until a problem occurred with the heater. No heat in January. Part went on back order and I'm still waiting. Very disappointed with Hyundai. I see new Tucson's and Sonata's coming into the dealer so part availability is not the problem. They provided a rental car which has cost Hyundai over $5000.00 to date. When does customer service and economic sense kick in with Hyundai.

Jatinder s.

2021 Hyundai Sonata Hybrid

03/24/2021

2021 Hyundai sonata hybrid

Good looking car very nice feature but I don't like their transmission it like have some kind hesitation when car shift gears im not comfortable drive this car may be ill go and replace this car or refunded my money

CARL F.

2021 Hyundai Sonata Hybrid

Verified Owner

08/18/2021

Verified Review

Love the fuel economy but glitches bring the score down

Love the fuel economy and the looks. The Bluetooth connection to the phone loses connection on occassion, and once in awhile it freezes and reboots in the middle of driving. Then I got a notification today while driving that I needed to schedule an appointment with the dealership because the diagnostics detected a possible issue. Blue link said they did not know what the issue was, and if it was safe to continue driving. They connected me to the dealership, and they were closed. Disappointing to go through this less than 2400 miles into leasing a car.

Max F.

2021 Hyundai Sonata Hybrid

Verified Owner

08/31/2021

Verified Review

Great minus entertainment system

Overall the car is great. Love the BlueLink and ability to lock my car or start it from virtually anywhere. The continuous problems with my phone connecting to the Wireless/Bluetooth can make the driving experience very frustrating.

Recommended

Khente K.

2021 Hyundai Sonata Hybrid

Verified Owner

10/11/2021

Verified Review

Smooth ride for most part

I notice when I slow down below 10 mph, or driving up a hill, or taking a turn, sometimes the vehicle stalls and stutters and its difficult to accelerate leaving me feeling vulnerable if a car was speeding around the corner or something of that nature.

JOE C.

2021 Hyundai Sonata Hybrid

Verified Owner

03/03/2022

Verified Review

I’ve already explained how much more information do you people need

Your attention to my concern were never meet at dealership when taken in for its first maintenance schedule , so let’s see they don’t take customers problems as a serious reason always find a way not to either fix or set up a return date , seriously must I go on

NationalCA - List responded on 03/04/2022 07:17 AM

We appreciate you reaching out to us regarding your concerns pertaining to your 2021 Hyundai Sonata. We have created a case on your behalf and have assigned it to one of our corporate team members who will be reaching out to you as possible. Thank you.

Andrew B.

2021 Hyundai Sonata Hybrid

Verified Owner

03/31/2022

Verified Review

Decent car for the price

One must balance price/performance on this vehicle. For anyone who appreciates good engineering, this is not the vehicle. Too many "cheap-outs" for a Limited Edition. Also just too many engineering oversights. It's not a bad car, but it isn't great.

CONSTANCE R.

2021 Hyundai Sonata Hybrid

Verified Owner

06/03/2022

Verified Review

Durability

If only the durability of the car was a great as the styling and features. Apparently my back bumper was bumped, no dents but enough to unknowingly damage the radar system bracket. Hyundai basically said too bad, you're problem, $1900 please. I'm not fixing it because there are 2 more years on the lease and the bumpers aren't tough enough to protect the system that is built into them. I have had 5 Hyundais and the attitude and lack of goodwill has completely turned me away from any future purchase

Dakota H. responded on 06/06/2022 12:15 PM

Hello, Constance. We're sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into any concerns you may have. Thank you. ^cc

LEE L.

2021 Hyundai Sonata Hybrid

Verified Owner

05/31/2023

Verified Review

Decent vehicle if you get the Hybrid Sonata with the solar roof

Great Gas Mileage if you drive it slow and steady tricking the car into electric mode as often as possible. NAV system is a nightmare. you have to manually update it. My 2015 Audi had over-the-air updates. Hard to maintain and the dealers seem not to like to sell Sedans, only SUVs.

Hyundai Motor America responded on 06/02/2023 02:15 PM

Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

MURATALI U.

2021 Hyundai Sonata Hybrid

Verified Owner

06/03/2023

Verified Review

Unsatisfied

May be the Hyundai has produced a good car but a people at the both dealerships are very unprofessional. Complaint issues range from problems with the electrical system, wheels and tires, and brakes that malfunction, to sunroofs that explode unexpectedly.