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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
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JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

SS
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Sergio S.
Frisco, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service and Friendly People
The service was great for the oil change and tire rotation. The only problem I had was with the complementary wash. I had to wait 1.5 hours to get my car from the wash. However, they made it right and rewarded me for my patience.
I will be coming back, but next time I will cal ahead to make sure my car is ready to pick up including the wash.
Thank you.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/28/2018 08:38 AM

I apologize, we do hand wash cars and we definitely should have informed you of any and all delays.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
KD
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Kenneth D.
Pilot Point, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
Not that fast but it was a good service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/20/2018 05:16 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
WS
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William S.
Lewisville, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service
They make it worth my drive
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/02/2018 09:03 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Roanoke, TX
2015 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
None
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/27/2018 05:44 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
MW
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Michael W.
Gainesville, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy with Servivce
The service department is great. I love how they watch out for a drivers well being.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/21/2018 05:53 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Corinth, TX
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Xxx
Xxx
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/21/2018 05:52 AM

Thank you for the excellent survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
KJ
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Kent J.
Flower Mound, TX
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Impressive service
Outstanding service department — honst and above board. Superb knowledge and responsive to customer concerns.

Can’t say it more plainly—.thrse guys are men of their word and honest.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/20/2018 03:48 PM

Thank you, Kent 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
DM
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Dale M.
Corinth, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Honest and relaible
I always have a pleasant experience with Eckert Hyundai
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/16/2018 05:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
KL
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Kimberley L.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient, no hassle
Got my vehicle right in and they had it ready when promised.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/13/2018 06:28 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
KR
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Kim R.
Denton, TX
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and friendly
Fast and friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/11/2018 12:05 AM

I am sorry we missed that as well, it will be addressed. Thank you for the great survey 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome place to do business!
So friendly!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/11/2018 12:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
KL
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Kelly L.
Denton, TX
2012 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Will not take responsibility.
Previously explained.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/06/2018 09:22 AM

Ms. Leach,

  I apologize that you feel this way, unfortunately, all tire sensors have batteries in them and will eventually need replacing. It is rare when they fail all at the same time and I know it is not your fault.
We did receive a defective part from the manufacture and that is well was not your fault.
That is why we put you in a free loaner car to go on your trip out of town, why we tried to make sure the vehicle was responding correctly.

If you have further concerns, please feel free to call.


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
FB
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Frances B.
Highland Village, TX
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
First service on my second Eckert Hyundai vehicle
I had a Sonata for 4 years.
Excellent servic every time
Now I start my trek with my new Azera. Usual good service I’ve experienced each and every time.
Oh! Did I mention my husband is also on vehicle #2? Same good service. You can count on that!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/05/2018 06:01 AM

Thank you so much for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
WM
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Wilson M.
Flower Mound, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simply The Best
Whatever automobile you own, the place to have it serviced is Eckert's. I look forward to having my car serviced by Eckert's . It's nice to be around friendly and competent folks. As the title says, it's quite simple, Eckert's is the best.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/02/2018 05:44 AM

Mr, McCracken,

I thank you for your very kind words, sir.

  Simply put we couldn't do it without having great customers such as yourself.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
JS
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Joshua S.
Frisco, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Small town service.
I have bought my last 5 cars from Eckert Hyundai. I now live in another city & still drive to Eckert to purchase a car & have my Hyundai serviced. LOVE ME SOME ECKERT HYUNDAI.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/31/2018 07:48 AM

Thank's for the great 5-star review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
RW
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Rickey W.
Denton, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job
Always good and thorough service. Going out of the way to help us!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/31/2018 07:47 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2011 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Like making appointment
Like making appointment
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/13/2018 07:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
RK
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Robert K.
Argyle, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bob's Service
Always great.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/12/2018 04:22 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Argyle, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Kind people
Got me in and out quickly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/10/2018 05:51 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
RO
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Rigoberto O.
Celina, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service As Always
Excellent Service As Always
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/08/2018 03:35 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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