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JASON COBURN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

GK
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Gordon K.
Rio Verde, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Timely service
Windshield washer pump inoperable. New pump installed and down the road 45 minutes later. Great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/22/2019 12:22 PM

Thank you for the great review Gordon.

We are glad we could help and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

KO
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Kimberly O.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Never Disappoints
Thank you again for your consistent high-level professionalism and service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/20/2019 01:48 PM

Thank you for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

TC
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Travis C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service
They were ready when I arrived for my appointment. There were snacks and beverages while I waited in their comfortable lounge. Fast and thorough service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/20/2019 03:24 PM

Thank you Travis for the awesome review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with

MP
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Michael P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
great service
Michael abd Jason are great highly recommend.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/06/2019 03:59 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JM
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James M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
I always enjoy the atmosphere of the dealership and how you are treated so special.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/04/2019 03:49 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai
Great service and efficient.
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/25/2019 10:59 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

GJ
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George J.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and on-time service
Greeted upon arrival, serviced car in a timely manner and addressed a shift issue I was having. Great service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/24/2019 07:14 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

GI
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Gerald I.
Fountain Hills, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Parts Manager
Kudos to the parts department manager for expediting the part required to repair my car.
Thanks to him it was repaired sooner then promised and didn’t loose much time from work.
That’s what customer service is all about.
Thanks again to the parts department Manager.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/22/2019 03:29 PM

Thank you for the postive review and recommendation.

We're glad that Doug Bjarko was able to come through on the parts and get you back on the road swiftly.  Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

SP
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Sydni P.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Welcoming Dealership
Jason helped me a lot with my service at Hyundai and he wanted to make sure my car was taken care of and got me a great deal.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/22/2019 03:58 PM

Thank you for the fantastic review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

DF
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Diana F.
Beaumont, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good
Fast efficient check in and service. The place looks very clean
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:56 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RR
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Ronald R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My Service Advisor was expecting me and had paper work already prepared. It was the fastest service I've ever received.
I was extremely please with the Earnhardt Hyundai service. They were ready to receive my car at the exact scheduled appointment time. Everyone was very courteous explain what was included in the 10,000 mile service. I was directed to a very comfortable waiting lounge where I enjoy refreshment and TV.

All-in-all, it was a very pleasant service experience.

Ron Riemar
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/22/2019 03:49 PM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Terrific service every time
Great group of guys in the service area. They always explain exactly what they're going to do and answer any questions that I have. Communication is top notch, and always with a smile from everybody along the way. Waiting area is very nice as well, which matters to me because I typically stay on-site while the oil change etc is being performed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:56 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

VA
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Von A.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Experience
Awesome Job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:49 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall Service Appt.
Great service and courtesy drive home with pick up. Recall work done and did not pressure for additional services or trade-in options. Free oil change also and car wash! Highly recommend this Scottsdale location!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:48 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and good service
Good service
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:48 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JB
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Jack B.
West Bloomfield Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very nice staff.
I had no problems with the appointment and the service was great at explaining everything.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:47 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

AD
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Alexandria D.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Surprise!..not Surprised!
We recently had our 100k mile service done, and to our SURPRISE we were greeted by Jason Colburn (Service Adviser), who for our previous service was not available. However we are NOT SURPRISED by the consistent level of quality service and assistance the team at Earnhardt-North Scottsdale always provides! Huge thanks to Michael Southern and his top-tier level of service advisors and techs!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:46 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

ML
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Michael L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Terrific Dealership
Everyone you deal with is always friendly. Service Department is excellent. That’s why we own Hyundai’s.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:35 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JH
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John H.
Payson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great service when I buy and come in for service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:34 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

MR
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Mary R.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
What makes you so great is you know how to take care of the customer, it doesn’t get any better than that
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/18/2019 10:34 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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