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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAVIER OLIVARES
JO

JAVIER OLIVARES

Puente Hills Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(176 reviews)
0

Reviews of JAVIER OLIVARES

Verified Customer
Diamond Bar, CA
2011 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kindness
All the staffs were so great.
Thank you.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/05/2018 09:31 AM

Good morning,

Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JO
JAVIER OLIVARES
LY
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Lysee Y.
Perris, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Service is fast and friendly.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/01/2018 07:29 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
NB
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Norma B.
Pico Rivera, CA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car Problem!!
Wow, thank you so much Javer for your prompt attention to my car problem. Had my car tested, it turned out just needed tires, then a little work under the hood work, and now running a lot better. Had no hassle, everything was taken care of and very nice, helpful people in the Puente Hill Hyundai dealer.
Keep Up the Good Work!!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/30/2018 08:01 AM

Hi Norma,
Thank you for taking the time to complete our survey.. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
CH
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Chong H.
Diamond Bar, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
excellent service
Excellent service. Friendly professional staff.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/19/2018 08:22 AM

Hi Dr.
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
LD
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Lisa D.
Hacienda Heights, CA
2014 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Everyone from start to finish was great.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/17/2018 05:02 PM

Hi Lisa,
Thank you for taking the time to complete our survey. I appreciate business and happy to hear that you received great service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
SK
SEAN KIM
Service Director
JO
JAVIER OLIVARES
ET
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Edward T.
Alhambra, CA
2016 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent work and they go the extra yard to make it convenient for the customer
Outstanding!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/17/2018 03:09 PM

Hi Edward,
Thank you for taking the time to complete our survey. I appreciate business and happy to hear that you received exellent service from Puente Hills Hyundai, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
SK
SEAN KIM
Service Director
JO
JAVIER OLIVARES
SG
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Selena G.
Whittier, CA
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly
They have great customer service, fast and friendly.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/17/2018 10:38 AM

Hi Selena,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
SK
SEAN KIM
Service Director
JO
JAVIER OLIVARES
AR
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Ann R.
Pomona, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service
Excellent customer service! Jae went above and beyond to make sure everything was correct with my car.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/15/2018 07:47 AM

Hi Ann,
Thank you for 5 star survey with nice comment to Ann.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JO
JAVIER OLIVARES
SL
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Sing L.
Fullerton, CA
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Sing Lim
Overall excellent service. Very
professional.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/15/2018 07:45 AM

Hi Sing,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JO
JAVIER OLIVARES
Verified Customer
Pomona, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
SERVICE
The service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/12/2018 09:11 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JO
JAVIER OLIVARES
MM
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Miguel M.
Ontario, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Javier was awesome!!!! There should be more Service advisors like him!!
Very happy Customer
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/12/2018 09:09 AM

Miguel,
Thank you for 5 star survey.
We are glad to hear that Javier provided you great service.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
CD
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Cynthia D.
Placentia, CA
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Very pleasant service Rep
Alex, the service rep, was very kind and welcoming. He was on top of things, communicated promptly and made sure my car was taken cared of and made my experience very pleasant.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/12/2018 09:14 AM

Hi Cynthia,
Thank you for 5 star survey with wonderful comment to Alex.
I will pass your comment to Alex.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JO
JAVIER OLIVARES
Verified Customer
La Puente, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very efficient
Did a good job in a timely manner
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/10/2018 09:09 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
SA
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Sr A.
Downey, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Prompt courteous service
Prompt courteous service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/09/2018 08:20 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JO
JAVIER OLIVARES
DP
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Debora P.
Whittier, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Outstanding custermoer service
The turn around time to fix my car was absolutely outstanding. The the service rep javar and mechanic Javier where very perfessional.Thank u both for everything.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/04/2018 11:44 AM

Hi Debora,
Thank you for 5 star survey with nice comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
TP
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Terry P.
La Mirada, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service appointment on 2013 Santa Fe
Javier Esquivel is our service advisor and always gives us excellent service. He keeps good records on our car and we review with him future service needs to help us not get surprised with a big bill. I always enjoy the popcorn, sweet rolls, and hot dogs when I wait for the car. The waiting room is clean, well lit and comfortable.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/04/2018 11:43 AM

Hi Terry,
Thank you for 5 star survey.
We are happy to hear that Javer provide you exellent service.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
AT
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Andrew T.
Fontana, CA
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always helpful
Great visit again, always willing to make things right for the customer
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 04/28/2018 08:40 AM

Hi Andrew,
Thank you for 5 star survey and continue to being our loyal customer.
We are looking forward to seeing you again for your next scheduled service visit.
We appreciate buisness.

Employees worked with
JO
JAVIER OLIVARES
JK
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Joseph K.
Los Angeles, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
grace kim
For good services
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 04/27/2018 09:57 AM

Hi Grace,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JO
JAVIER OLIVARES
RA
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Rene A.
Hacienda Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
Awesome service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 04/26/2018 04:33 PM

Hi Rene,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JO
JAVIER OLIVARES
FG
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Fabian G.
Whittier, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
evryone is very helpful and kind
they are always very helpful. I feel like my car is in good hands.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 04/23/2018 03:39 PM

Hi Fabian,
Thank you for taking the time to complete our survey and shared on Google.
I appreciate business and happy to hear that you received exellent service from our service department, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Employees worked with
JO
JAVIER OLIVARES
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