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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

JL
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John L.
Denton, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The STAFF
Always taken care of with confidence. Always exceed expections!
Since 2002 and 5 Hyundai's Congratulations to you all and a great 2020
John, Gina and family
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2020 05:50 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Coppell, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Eckert always does a great job. Very quick to get you in and out when you make appointments.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/26/2019 11:51 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job!
Eckert Hyundai is the best!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/16/2019 08:48 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
WC
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William C.
Denton, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
T also.his is my third Hundai. It is a very safe driving SUV. The dealer has great peaple to deal with. Service dept is wery helpful
what I said above !!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/14/2019 09:29 AM

Thank you for the five-star survey. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
FC
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Frank C.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service (car threw a rod, fixed by warrantee)
They do what they say.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/14/2019 06:30 AM

Thank you so much sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
KO
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Ken O.
Denton, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
This dealership service department is like a family to me, they takes care of me and treats me right. This is the best service department ever under the leadership of Don.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/11/2019 11:21 AM

Thank you so much for being so kind Mr. Okafor
you are a great man. We appreciate your business

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CP
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Clay P.
Coppell, TX
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Timely service, professional and polite staff!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2019 02:56 PM

Thank you so much Mr. Phillips.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Flower Mound, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
I went for a routine oil change.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2019 02:53 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
AO
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Abraha O.
Frisco, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
good job
good job
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/31/2019 01:26 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Aubrey, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Tuneup
Great service, fast, friendly and prompt
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/30/2019 05:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
CN
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Craig N.
Frisco, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service and a friendly attitude
Great service, and the whole process was very easy, transparent on pricing, and the service rep was extremely helpful and friendly. The service area allowed me to work with free wifi and a work area while I waited for the work to be completed, definitely will be using them again in the future
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/29/2019 02:13 PM

Thank you so much for the kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
VW
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Vicki W.
Krum, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy in Krum
Have been a customer of Eckert Hyundai for more 20+ years. Their service is excellent and the cars never disappoint!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/28/2019 03:19 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MD
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Monica D.
Pilot Point, TX
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
verified customerVerified Customer
Category: Service
Rescore
The service department manager did call me and we resolved the issue.
Recommended
Employees worked with
JR
JAKE RITTER
DC
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Deborah C.
Valley View, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
5 stars!!!!
The wait time was not too long!!! I loved the coupon they sent and the service provided in the coupon was a very good deal!!! I will definitely continue taking my Hyundai to Eckert Hyundai!! Thank you!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/25/2019 03:06 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DW
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Darla W.
Aubrey, TX
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Friendly Service!
Eckert Hyundai service is always very courteous, professional and explains details very well. Keep up the great customer service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/25/2019 03:07 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and Efficient
Quick service, in and out on a lunch break!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/25/2019 05:42 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
verified customerVerified Customer
Category: Service
Great people
Thank you for washing my car.
Recommended
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
verified customerVerified Customer
Category: Service
Great people
Thank you for washing my car.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2019
Service Type: Repair
Category: Service
They always do a great job
See title
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/21/2019 12:11 PM

I am sorry, what happened? call me please.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RD
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Robert D.
Flower Mound, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick Service
This service was for a warranty repair estimated to take 2-hours. But the actual repair took just over one-hour, so my wait was much shorter than expected. The repair also seems to be good, so I am happy.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/19/2019 08:27 AM

Thank you Mr. Dye

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
Verified Customer
Corinth, TX
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and good service.
I'm able to get my vehicle in at a time that works for my schedule. Service has always been thorough.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/18/2019 10:20 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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