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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

IW
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Isaac W.
Platteville, WI
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Dealership on Multiple Fronts
New Vehicle Sales: I purchased my first brand new car here about 10 months ago. The salesman was nice and informative without being pushy, along with offering a better price than two other Hyundai dealerships I spoke with. To seal the deal, he even drove 2 hours round-trip to pick me up so I could purchase it.

Service (Repairs): I have been here twice for oil changes and once for warranty repairs. The oil changes took a little time, but the waiting area is large and comfortable enough for this to not be an issue if you're not too busy (especially after you factor in that they don't overcharge to the extent most dealerships do). As for my warranty repair visit, they gave me a loaner car (even though I'm only 20) for a day and some change, as they even called Hyundai because my issue was unique enough that they hadn't seen it before.

All in all, every experience I've had here has been great. I would recommend this dealership to anyone that I know because they know how to treat people right while offering great cars and services at better rates than even other Hyundai dealerships.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/20/2020 01:40 PM

Isaac thank you for the great review.  I will make sure to pass this along to both the service and sales staff that has helped along the way.  We really appreciate you making the long trip into our dealership.
If for any reason you have trouble with your blind spot system again please let us know right away and we are happy to get it resolved.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very nice dealership
Nice
Recommended
Employees worked with
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JEFFREY WINCHEL
RA
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Robert A.
Oregon, WI
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service from a Great Team
I recently went to Zimbrick Hyundai West for service on my vehicle. From the time I arrived to the time I left I was treated well. The service team is with you every stop of the way. They are friendly, courteous, and really know their stuff. I would recommend them in a heartbeat.
Recommended
Employees worked with
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JEFFREY WINCHEL
BR
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Bill R.
Madison, WI
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Scheduled Service Appointment
I scheduled an appointment knowing I was going to have a substantial amount of work done. I was due for 120,00 mile service, needed a timing belt gasket, wanted better tires, and needed a diagnosis on a clanking noise. Completion took a couple of days and all seems to have gone well. I took advantage of a decent tire sale, used a service coupon, and had a successful diagnosis and repair of the clanking noise which turned out to be ball joints. I was also loaned a 2020 Sante Fe since my car was going to be tied up and I really appreciated that. My service writer Jeff kept me informed of what time needed and repair status so that I wasn't left guessing. While this was an expensive visit, all went well and I'm very satisfied with the work that was performed.
Recommended
Employees worked with
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JEFFREY WINCHEL
DM
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Don M.
Madison, WI
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great!!!!!
I really lie the fact that I was able to get a loaner which made it easier for me to go about my business.
O traveling to the places I have needed to go to.
The price was higher then I expected and not within my current budget so I was caught by surprise and
had to make an awkward arrangement !! Witch is not healthy financially for me at least until
the 3rd Wednesday of this month i.e.Dec 18thy.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Job well done
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/26/2019 09:14 AM

Thank you for the excellent 5 star review,  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
PF
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Paul F.
Madison, WI
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
honesty and integrity
I have purchased many cars from Zimbrick Hyundai. I think that says it all I will be back in the future.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
The Hyundai staff gave me great information and assistance with our 2013 Sonata. I felt comfortable deciding which repairs to make right away and which repairs can be tackled at a later date.
Recommended
Employees worked with
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JEFFREY WINCHEL
JK
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Jeffery K.
Jefferson, WI
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great job
Needed something fixed, they fit me in and went above and beyond...Jeff in the service department was fantastic.
Recommended
Employees worked with
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JEFFREY WINCHEL
ST
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Sue T.
Madison, WI
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Sue
The service dept. is always so helpful and never try and talk you into something you don't need. Been going there for 10+ years.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service
Personable staff, in person and on the phone. Knowledgable service personnel. Courteous service.
Recommended
Employees worked with
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JEFFREY WINCHEL
GG
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Gail G.
Cross Plains, WI
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly service
I brought my 2007 Hyundai in for a tire check and rotation. I could not have asked for more friendly service from everyone there. Thanks to Andy, Clint and Forrest!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 10/31/2019 08:56 AM

Thank you for the friendly review.  I am happy we were able to get the concern with your tires corrected.  I hope you enjoy driving your Tucson.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JD
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John D.
Madison, WI
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Prompt and professional service
We have used Zimbrick for our Hondas and Hyundais for 20 years Always we have had prompt professional service done right the first time. Its nice to use someone you can trust and know they have your best interest as their first priority
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 10/28/2019 12:17 PM

Thank you for continuing to choose Zimbrick to perform service on your vehicle.  We really appreciate you business.  
Thank you for the great review.  We look forward to helping you at your next visit.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Muscoda, WI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department at Hyundai West
Personable and efficient. They listened to my needs.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 10/18/2019 07:12 AM

Thank you for the great 5 star review.  We always enjoy when a customer has kinds words to say about us. 
We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice Experience
A knowledgable and friendly staff that went out of their way to make things easy.
Recommended
Employees worked with
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JEFFREY WINCHEL
AG
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Anthony G.
Madison, WI
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Tucson recall notice
Hyundai people service was very good and the service people are a pleasure to deal with.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 09/30/2019 01:20 PM

Thank you for choosing us to perform service on your vehicle.  We look forward to seeing you at your next service.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MM
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Marcia M.
Mc Farland, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Quality service
Great care for my vehicle
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 09/26/2019 06:24 AM

Thank you for bringing the vehicle in for service and for the great review.  We always enjoy seeing both you and Mark when then vehicles come in.   

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
AN
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Adele N.
Madison, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
My service advisor, Jeff, was courteous and very helpful.
I would recommend him to anyone wanting honest, thorough explaiations of services suggested.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Blanchardville, WI
2007 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No future notifications
Everyone was friendly and helpful. Future maintenance was explained and suggested. The only fault I have is there was no notification of when my next oil change was due.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 09/24/2019 06:03 AM

Thank you for the comments about your last visit.  I apologize they did not put a sticker in the window for your vehicle.  I will have your service advisor send one via mail so you know when it is due.  Thank you for your business and we hope to see you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
BC
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Betty C.
Madison, WI
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Still best service in Madison
Thanks guys!
Recommended
Employees worked with
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JEFFREY WINCHEL
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