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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

WW
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William W.
Chandler, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Great job done by Mario! He just keeps on ticking like the energizer Bunny! Happy Easter!
Recommended
Cara M. from San Tan Hyundai responded on 04/08/2020 09:06 AM

William,
Thank you for your response. We agree, Mario never misses a beat! We appreciate you and your business. We are here if you need anything.

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Mario is an example of good customer service.
Recommended
Cara M. from San Tan Hyundai responded on 04/08/2020 09:03 AM

Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RL
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Russell L.
Queen Creek, AZ
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
love the people
thank you for doing a great job on my vehicles
Recommended
Cara M. from San Tan Hyundai responded on 04/06/2020 10:45 AM

Russell,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TS
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Timothy S.
Mesa, AZ
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
6 years of service, 2014 runs great,Thanks Mario
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/05/2020 07:37 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and are glad that you are part of the San Tan Hyundai family.  We look forward to seeing you next time.  Have a wonderful weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JM
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James M.
Gold Canyon, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very well operated Dealer
Mario took good care of me during my wait.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 04/05/2020 07:36 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a wonderful weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RA
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Randall A.
Strawberry, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
My car was serviced faster then I anticipated while I sat on a bench outside (maintaining my space). The Rep was very helpful in acomodating my time request.
Recommended
Cara M. from San Tan Hyundai responded on 03/31/2020 11:06 AM

Randall,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
FM
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Frank M.
Arizona City, AZ
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people and service!
I give them a excellent review and everything went just fine with the service and appointment
Recommended
Cara M. from San Tan Hyundai responded on 03/31/2020 10:32 AM

Frank,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
MS
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Marie S.
Mesa, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Sonata
I love coming to San Tan Hyundai..not only is everyone friendly I truly love the fact that Mario is always courteous and honest about my service if something else needs to be done other than what I came for. Thank you Mario for all your help!!!
Recommended
Cara M. from San Tan Hyundai responded on 03/31/2020 10:27 AM

Marie,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JC
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Jack C.
Gilbert, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Vehicle recall
The vehicle parts were ordered and San Tan had secured a car from Enterprise. Mario stated the car would be ready the following Tuesday and his prediction was correct. I did not have any glitches in the rental car pickup or return. Great job Mario!
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2020 12:26 PM

Jack,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JO
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John O.
Gilbert, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai Dealer is a friendly place to go for service, they treat you well.
Would like to thank all employees , especially Mario Matias in Service Dept. for the way I was treated and taken care off, also the service provided to my 2012 Hyundai Sonata, you guys did a wonderful job as always. Take care, stay safe and healthy during these rough times :):):)
Recommended
Cara M. from San Tan Hyundai responded on 03/26/2020 12:15 PM

John,
Thank you so much for your response. We appreciate you and your business. We are here if you need anything. Have a great day and be safe.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TL
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Tracy L.
Chandler, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great As Always
Mario and the team at San Tan got me in quick and took care of all my cars maintenance needs. They gave me some future suggestions which I like because it gives me time to plan how to spend money on the next service. Thanks again!
Recommended
Cara M. from San Tan Hyundai responded on 03/25/2020 02:32 PM

Tracy,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DR
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Devin R.
Gilbert, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Friendly staff and a surprisingly short wait.
Recommended
Cara M. from San Tan Hyundai responded on 03/25/2020 10:25 AM

Devin,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service is always on time and done right the first time.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/21/2020 11:24 AM

Good morning.  We appreciate you taking the time to respond to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Thank you and have a wonderful weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
KC
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Kimberly C.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service!
Mario is a great service advisor! Very customer service oriented and knowledgeable!
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2020 02:23 PM

Kimberly,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LB
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Lindsay B.
Mesa, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service
I scheduled my service appointment online and waited at the dealership while my service was performed. Mario was professional and efficient and communicated with me throughout my visit. The customer waiting area was comfortable and I was able to plug my laptop in and get some work done while I waited, very minimal disruption to the middle of my workday. Additionally there was bottled water and snacks for waiting customers, and a children’s area. This appointment provided a positive experience and I will likely return for my next service needs.
Recommended
Cara M. from San Tan Hyundai responded on 03/20/2020 01:50 PM

Lindsay,
Thank you for your response. We appreciate you and your business. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Tempe, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
The Service Department has always been helpful and accommodating.
Recommended
Cara M. from San Tan Hyundai responded on 03/19/2020 12:13 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TS
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Thomas S.
Gilbert, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rating
Very Good Service Advisor appreciated very much.
Recommended
Cara M. from San Tan Hyundai responded on 03/17/2020 01:22 PM

Thomas,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
YC
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Yolanda C.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yolanda
As always Mario brings his A game to work his customer service goes above and beyond.
Recommended
Cara M. from San Tan Hyundai responded on 03/16/2020 02:20 PM

Yolanda,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JP
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Joseph P.
Chandler, AZ
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I always feel welcomed and the staff is very friendly!
Recommended
Cara M. from San Tan Hyundai responded on 03/16/2020 02:09 PM

Joseph,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AB
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Anh B.
Mesa, AZ
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
verified customerVerified Customer
Category: Service
Update on Oil change visit.
I was contacted by Mario who expressed his concerns on the recent visit at SanTan Hyundai. I was advised possible options to resolve the issues I experienced. I was satisfied with Mario’s explanation.
Recommended
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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